Shares fell more than 6 per cent in trading Wednesday after the company warned it has become a victim of its own success.
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Shares fell more than 6 per cent in trading Wednesday after the company warned it has become a victim of its own success.
The telecom regulator has lowered the rates large telcos can charge for access to their networks.
The telecom regulator has lowered the rates large telcos can charge for access to their networks.
Penalties may not be strong enough to change telco tactics, a consumer advocacy group says.
Freedom Mobile's spike in customer complaints is a sign the wireless brand has made it to the big time.
Freedom Mobile's spike in customer complaints is a sign the wireless brand has made it to the big time.
Complaints about Canadian telecom services have shot up by 44 per cent, with billing mistakes and misleading contract terms the most common source of consumers' gripes, an industry ombudsman says.
"Incorrect charges" and "non-disclosure of terms" accounted for 29 per cent of all complaints in the six months ending Jan. 31, the Commission for Complaints for Telecom-Television Services (CCTS) said in a mid-year report.
Canadian telcos make 70 times as much per gigabyte, per person as telcos in India, and 23 times as much as Finland.