Mar 4
I just published a SlideShare deck that lays out Gus Grimstad’s Resident Onboarding Playbook, a simple, repeatable system designed for 50+ unit communities and multi-building portfolios.
What’s inside:
A clear onboarding timeline (pre move-in, move-in day, 7-day check-in, 30-day check-in)
A resident welcome guide checklist
Communication standards that reduce confusion and repeat complaints
Quick wins that lower avoidable maintenance and boost renewals
If you manage apartments, oversee onsite teams, or operate a portfolio, this is built to be practical and easy to implement.
View the SlideShare
Learn more about Gus Grimstad: www.gustrimstad.info