Ghazal Alagh: The Woman Behind India’s Fastest-Growing Personal Care Brand
Driven by passion and enthusiasm for making early parenting trouble-free, A Corporate Trainer turned Artist, Ghazal Alagh Co-Founded a purpose-led brand Mamaearth in September 2016.
Ghazal is responsible for product development, content, and community management in the company. She works closely with a number of mothers to develop a product line that addresses the troubles that moms struggle with on a daily basis.
She has recently appeared in a reality show named Shark Tank India as a judge and is, therefore, becoming a household name. There’s art in her story and magic in her brand. As the Co-Founder and Chief Innovation Officer of today’s highly admired personal care brand, Ghazal’s life as an entrepreneur has not been about expecting, hoping and wishing, but about doing, being, and becoming. In an exclusive interview, Ghazal shared insights about her journey, brand, clientele and many more.
Give us a glimpse of yourself and walk us through your journey on becoming an entrepreneur.
The journey started with a personal experience. When Varun and I had our first child, we started looking for chemical-free products for our baby, but we could not find options that were easily available in India. We mostly ended up importing baby care products or asking friends to bring carry them, which was both expensive and time-consuming. Identifying this gap, we ultimately decided to incept Mamaearth and venture into ‘Toxin-free’ baby care products. While we started as a brand for baby care products, we soon realized that most millennials were looking for safe and toxin-free products for themselves too. Hence, we diversified into personal care products for adults as well.
We have over 140+ products in Mamaearth itself. Understanding the millennial concerns, we have launched 3 more purpose-led brands – The Derma Co, a science-based active skincare brand followed by Aqualogica, a hydration based brand created uniquely for Indian skin. Recently we launched Ayuga, an Ayurveda based skincare brand creating a perfect blend of recipes and rituals.
What fascinates you the most about the entrepreneurial world?
What enchants me about the entrepreneurial world is my ability to create brands that solve millennial concerns through our products and purpose.
I feel fortunate to be able to build a community of consumers who believe in our purpose and invest in our products to support our cause.
What hurdles did you face while building your career? How did you overcome them in order to succeed?
Before becoming a mompreneur, I was pursuing my career as a trainer and an artist. After graduating with a BCA degree in Information Technology, I became a corporate trainer at NIIT. I parallelly nurtured the artist in me and pursued a course in Figurative Art from the New York Academy of Art. When we started Mamaearth, we realized that there were a lot of parents like us who were looking for toxin-free products and they were our early adopters. However, as we scaled, we realized that in India educating people about toxins and the benefits of toxin-free products was important. But we were committed to the goal we were set out to achieve, and with the support of our family, business associates, and millennials like us, we have been able to contribute towards providing safe and toxin-free products to our consumers today. I firmly believe, ‘The greater the obstacle, the more glory in overcoming it.’
What is your leadership philosophy? What factors do you keep in mind while taking business decisions?
I strongly believe that to get the best out of people, you need to empower them and entrust them with responsibility and ownership of projects. I have seen that when people feel ownership of projects, they tend to perform better and display stretch in their capabilities.
While taking business decisions, I always take a step back to disconnect from the situation to have a more objective approach towards the situation.
Briefly describe your company and the products or services you are offering.
Honasa is an acronym for Honest, Nature, and Safe. Established in 2016, Honasa Consumer Pvt Limited (HCPL), is a digital-first consumer brands company creating the FMCG conglomerate of the future. An organization built on the values of Honesty, Natural ingredients and Safe care, HCPL caters to the needs of millennial consumers through innovative products, evolved propositions, Direct to Consumer marketing, and e-commerce fulfilment.
Currently, catering to over 500 cities in India with brands like Mamaearth, The Derma Co., Aqualogica and Ayuga, HCPL is building an ecosystem that helps benefit the consumers and community at large. Over the last 5 years, we have been able to build a strong portfolio of 140+ products under Mamaearth and 40+ under The Derma Co.