[ID: Different colored Twiddle fidgets lined in vertical rectangular boxes. They are bunched up at the top of the box, and the rest of the box is packaging that reads “Twiddle, fidget, crunch, shape. unlimited fun, stress relief and more!” /end ID]
TL;DR: This could have gone a lot worse. If you want to buy a Twiddle, you can try and go through the official site. If you don't get a confirmation email or anything from Zorbitz, reach out to the company, they'll most likely get back to you. If you don't want to potentially deal with that, you can try going through eBay for (hopefully) less of a hassle.
To clarify: this isn't a review of the Twiddle itself, this is just going over my story of getting one. If anyone wants me to review the Twiddle, leave me a comment or somethin! Maybe I'll consider it.
Hi, I like fidgets and stim toys. One could say I collect them. I see a stim, I wanna get my grubby lil hands on it. This is what happened with Twiddle, a fidget by Zorbitz Inc.
Twiddle fidgets are like an in between for wacky tracks and snake twists; more joints than wacky tracks, less than a snake twist, got a bit of noise to them unlike a snake twist, but aren't as loud as wacky tracks, hopefully you see what I mean. I love clicky stims like wacky tracks, and I like the feel of the snake twist, so I thought this could almost be a nice in between! Thus began my journey to acquire one.
It was a bit of a rocky journey.
It's not a fidget I've seen around a whole lot; not one you can get in teacher stores or fidget resellers, from what I've seen. However, they do have a website, which you can buy them right off of! Except... not gonna lie, it's raises one tiny red flag.
Nontheless, I went forward with my purchase on December 29, 2021. I wanted to get a single black Twiddle. I processed the payment through PayPal, PayPal confirmed my purchase, and... there was nothing from the get go. I thought I would have gotten a confirmation email about my order, but nope. I figured, “Well, maybe they don't do that for some odd reason? We'll see if it shows up in afew weeks.”
I waited nearly a whole month, and still nothing. The business was US based, so I didn't think shipping times would be ludicrous. I decided to take it up with PayPal On January 22 to get a refund. Admittedly, right after I did that, I realized I should have tried reaching out to Zorbitz before doing so, as they have a contact page on their website. I went ahead and sent an email to both emails listen just to be safe, and this is the message I sent them:
Hello,
I am emailing because on December 29, I placed an order for a twiddle through your site, twiddlenow.com. My PayPal was charged, but I never received a confirmation email from your site, and I have not received the product. I have filed a case with Paypal, and would like to either receive information about the state of my order or a refund.
Much to my pleasant surprise, I got a response:
Thank you for your patience with this.
We never received this order.
I just processed a full refund on Paypal.
Let me know if you have any questions on this or need additional information.
Thank you for your patience.
Sure enough, I got my refund! And I'm very glad I did, I thought my 22 bucks were gone for. I thus took this money and bought a purple Twiddle off of eBay, which took only afew days to arrive. I considered making a post about this back then, but I'm glad I didn't, because the story, surprisingly, doesn't end there.
Today, February 21, I got a packages from Zorbitz Inc. Inside were two black Twiddle fidgets. At first they looked exactly the same, but upon taking them out of the box...
[ID: The Twiddle fidgets formed into stars with several points on a white background. The one on the right has one part sticking out in a rectangular shape rather than a triangular point. /end ID]
They were pretty different. The one on the right's joints are very loose, and it's got a strange piece up in that part where it sticks out, and when I picked it up, it dropped into a more teardrop shape rather than holding its circular shape, like the left one does. Upon closer inspection, it turns out the weird piece that sticks out is a clasp.
[ID: Closeup photo of the clasp, which has been pulled apart. /end ID]
The one on the left is almost exactly the same as my purple Twiddle off of eBay, though I think my purple one might have more joints, for I can't get it into that perfect star shape. I get the feeling this loose one with a clasp is supposed to be a necklace.
Also, as a bit of credential, this is the packing slip, my address obviously marked out.
[ID: Packing slip for the order. In the top right is the Zorbitz logo, and to the left is their address and contact information, which is as follows:
5948 Lindenhurst Ave
Los Angeles, CA 90036 US
323-571-4944
[email protected]
The ship date is 1/28/2022 and lists 2 Twiddle blacks as the items. /end ID]
They sent this out a week or so after I got my refund, so I get the feeling this was a gift to make up for what happened and so I don't talk shit about them? It was a pleasant surprise, granted, but also kind of strange.
So, now I have a purple Twiddle, a black Twiddle, and a black Twiddle (Boneless Edition). Pretty cool Zorbitz sent me those, and maybe if I want another flavor of Twiddle, I can try buying from them again, seeing as they haven’t disappeared into the void. I’m curious to see if anyone else has bought a Twiddle from them.
