In light of the planned UPS strike, I'd figure I could share with you guys some ways to make things easier for your UPS store clerks before and after the strike (Source: I fuckign work here)
So first things first, we are not supposed to accept tips, not even during holiday season. HOWEVER, many stores accept gifts, such as cookies, gift cards, chocolates, etc. If you want to give something though, make sure to call or contact the store first to see if it's alright and if any workers have allergies.
AMAZON RETURNS. Oh my god the stories I have about returns. So, there's three types of codes for Amazon returns. If the code is a full shipping label and has a barcode with a tracking number starting with 1Z, then the label needs to be printed out and the item packaged. If it's a QR code with the words "No box no label" underneath, you can bring in the item without packaging and we'll scan the QR code for a label. If it's a QR code with the words "Customer Packed" underneath then you have to bring it in packaged then we can the code to print the label.
Speaking of tracking numbers, all UPS tracking numbers start with 1Z. If it doesn't start with 1Z, then it isn't a UPS tracking number. Please don't ask us to track it if it's not a UPS tracking number.
Always call ahead and ask if a service is available if it's not something like returns or copies. Some stores, especially smaller ones, may not have all the services available. Some don't have mailboxes, some can't do fingerprinting, etc. for whatever reason. Usually they can recommend another store nearby that does.
And now some stuff for customers themselves
In order to give estimates for how much a package will cost to ship we need three things: Weight of the box, Size of the box, and the zip code it's going to. We offer both UPS and USPS shipping options at most stores in America. Idk about outside America.
Speaking of USPS, some stores print individual stamps and sell books of stamps too.
More USPS stuff, most stores can take USPS packages. We cannot however provide a receipt, so if you want a tracking number, take a picture of the label. The tracking number will be below the barcode.
WANNA SAVE SOME MONEY AT UPS??? Great, you can get discounts by being in programs like AAA, AARP, Sears, etc. Again, I recommend checking online for a full list.
WE DO NOT TAKE FEDEX PACKAGES. WE LITERALLY CANT. GO TO WALGREENS OR SOMETHING.
I'll add more as I remember, and I'll definitely remember some since I'm working today and tomorrow, or if y'all got questions lmk.
