The most common methods, deliverables and tools used by User Experience Designers for creating relevant, user-centered digital interfaces.
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The most common methods, deliverables and tools used by User Experience Designers for creating relevant, user-centered digital interfaces.
UX Questionnaire
I am embarking on my first real UX project -- revamping an internal website used in my company. I'm lucky to have just finished the book, "The User Experience Team of One" by Leah Buley, which is full of useful methods for each stage in the UX design process.
I'm starting with the very first in the "Planning and Discovery Methods" (Chapter 5): The UX Questionnaire. This seems like a tool to just let you take stock of what you know, what you don't know, who will be involved...basically just a formal way to make you take some time to look before you leap.
Buley lists several things you might include. For my project, I made a simple template with:
Team
Users
Goals
Success Metrics
Tasks & Scenarios
Everything up to Tasks & Scenarios was fairly easy to fill out on my own...given the entirely internal scope of the project. For that last portion, I had to talk to a couple of key users to get some example tasks.
Here's a shot of what my completed UX Questionnaire.
And if you like, here's the blank template I came up with.