Improve Verbal Communication Skills: A Guide to Employees
Ø Use Specific Language
Ø Avoid Spewing Out too Many Acronyms
Ø Start & End with Key Points
Ø Make Sure Your Message is Easily Understood
Ø Before Responding, Hear & Digest What Someone is Saying
Ø Let the Speakers Know You have Understood Them
Ø Discuss Complicated Matters in Person
Ø Do Not Multi-task While Communicating
Ø Know Your Audience & Communicate Accordingly
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