Hyperlocal is not revolutionary
It used to be very normal to ask your neighbor to borrow a cup of sugar. Human exchange was physical. Then came the Internet and millions of people waited anxiously for their dial-up connection to screech with excitement, opening up a world of digital dialogue throughout the world. The Internet changed the way we interacted (*gasp*). Our previously local, intimate relationships became digital and remote. Shit, I’d rather get a few pounds of sugar shipped to me overnight via Amazon Prime.
Fast forward and the world is flatter than ever. But human interaction is beginning to mirror the path of a boomerang. Originally clutched by a human, thrown aggressively into the clouds, it is now returning to the firm grasp of a real person. There is a growing appetite for people to engage locally again, albeit using the digital world as an efficient way to facilitate physical interaction. A middleware of sorts.
As always, catchy buzz words quickly surface to describe the next big thing. Never mind that it’s not revolutionary. In this case the word is "hyperlocal". Hyperlocal news. Hyperlocal deals. Hyperlocal advertising. Hyperlocal ____________. It’s not cool to just say that the way we interact tomorrow will more closely resemble the way we interacted a decade ago. We have to make it sound like it’s a brand spankin' new concept.
The proliferation of smart phones is undoubtedly responsible for the renewed emphasis on local. There is still a lot to figure out, but there is no question that the digital world is being turned upside down. But it can be tough to shake a bad habit. (Isn't it just a little bit crazy that local businesses have to use the internet to attract local customers?) But, overtime, it is fair to say that the digital world is going to make the physical world a lot more efficient. In my blog about social neutrality, I defined innovation as the creative repurposing of things that already exist. That concept applies to the examples below for which neither the technology nor the behaviors are new, but are being creatively repurposed.
Zipcar is hyperlocal sharing. Driving isn’t a new behavior. But I don’t need to buy a car if I only intend to drive it for a few hours a week. Enabled by a digital portal, Zipcar allows me to borrow a car for a short period of time. Today, Zipcar is a $180m+ business, with over 550,000 Zipsters. Lisa Gansky goes into great detail about sharing in her book The Mesh.
Groupon is hyperlocal deals. After all this time I spend staring at my browser, I am left with very little time to window shop. But it’s certainly something I used to do. Groupon incentivizes me (via daily deals) to walk down the street and interact with my neighborhood again. It's rumored that Groupon's imminent IPO will value the company at $25bn (Google was valued at $23bn when it went public).
Outside.in is hyperlocal news. Reading the town’s newspaper is not a new behavior. But, for a while we lost some interest in what was happening around us because we were so mesmerized by what was happening around the world. Outside.in provides a way to reconnect with the news in your neighborhood. Recently acquired by AOL, Outside.in will likely be integrated with AOL's Patch.
Yobongo is hyperlocal chat. Sitting on the porch and chatting with neighbors is not a new behavior. Yobongo enables people to chat with people near you - strangers and friends alike. The prospect of chatting with someone that is not worlds away from me adds an authenticity that is glaringly absent from typical chat sites. I could actually go hang out with this person I am chatting with. Yobongo recently closed a seed round led by True Ventures.
From journalism, to commerce, to farming, to nightlife, technology will more efficiently enable the type of interactions we are used to. Real ones. Like, you know, with real people and real things.