TxSmartCloud is a cost effective, reliable and compact telephony system designed to address the Unified communication needs of Small and Medium Enterprises.
Going to start a small business? Or already running a business and looking for the best cloud call centre software, here you are in the right place.
1st, let's talk about what is Cloud Centre Software.
Do you know to ensure a seamless customer experience with minimal investment to streamline complex business communication on a robust Cloud-Based Call Center Solution? With an easy to integrate cloud platform, gain deeper valuable insights into everyday customer conversations.
Benefits-
1. We can track & record conversations between the agent and customer to gain deeper insights and analyze agents performance.2. With a smart plug-n-play solution, we can integrate our existing CRM software for easy access.3. We can forward all customer calls to agents mobile numbers, as well as landlines to manage business calls from anywhere.4. It's a cost-effective solution that provides comprehensive call management capabilities without any infrastructure requirements.5. You can optimise caller experience via personalised voice presentation & skill-based agent routing.6. It enhances your workforce productivity. So, now it’s your time to spend money on Cloud call centre software to make your small businesses worth standing out.