WISHI STYLING ACADEMY

This is the place for WISHI Stylists to get tips and tricks on how to optimize their styling on WISHI.

[thewishi]

Update your Style Expertise

Adding your expertise to your Stylist Profile will help you get matched to the right clients! This feature can be found under Edit Stylist Profile, so be sure to update it as soon as possible! Keep reading to learn more.

Selecting the gender(s) and body type(s) of the kind of client(s) you prefer to style will determine the choices that show up under What is Your Expertise? If you chose all gender types, options for Male and Female will appear. And if you only chose one, only one gender will appear. Make sure you only choose the ones that you are 100% confident in styling! Your selections will help compatible clients match up with you, so picking more isn't completely necessary.

UPDATE YOUR STYLE EXPERTISE

[thewishi]

Suggest Individual Items

We're so excited to announce that you can now suggest individual items to clients on the app! Thanks to the suggestions you've all sent, with this new feature you'll no longer have to create a brand new Style Board if a client loved everything but a few items, and use it to suggest items you think your client will absolutely love. 

Keep reading to learn more.

To suggest an item, simply go to your client's chat and tap  + > select an item from our inventory or your Store  > send and voila! Your suggestion will automatically appear in the chat. You can also filter by inventory from stores such as Bloomingdale's, Nordstrom, Matches, River Island, and SHOPBOP if you'd like to suggest an item specifically from them. To do so, tap + > select a store > browse through inventory and select an item > send.

START STYLING

[thewishi]

New Feature: View Your Client’s Cart

Ever wonder if your clients save the items you suggest to them? Thanks to our latest feature, now you can! View your client's shopping cart to see if you're on the right track by seeing which recommendations of yours they plan to purchase. Continue reading to find out more.

YOUR CLIENT'S CART

To check out what which suggested items your client has added to their cart, go to My Bookings > your client's session > tap the cart icon on the upper right-hand corner. Being able to check out their cart will allow you to know if you're meeting their style needs, and you'll also be able to incorporate those items into other Looks you style for them.

NOTE: Your client might purchase an item straight from the source, so if they mentioned they purchased something but don't see it in their cart there's no need to worry! You can ask them what they've bought and have them add it to their Closet for future reference.

DRESSING ROOM VIEW

Not only can your client add items that you personally suggested to their cart, but also items from Looks other stylists have shared on WISHI's live feed and previous sessions. When you go to their Dressing Room, you'll be able to view the other items they've added and style them with it (as long as they're available in their size).

[thewishi]

Quality vs Quantity: Pick the best photo for your Stylist Profile

Visuals are everything when it comes to your WISHI Stylist profile. When adding photos, think of it like curating a museum: bedeck your profile with only the best high res photos that represent you and your style aesthetic. Remember that quality is more valued than quantity. A profile with polished high res photos will not only make you stand out, but make you look more professional. Here are a few examples what you should and shouldn't include on your profile:

PHOTOS OF YOURSELF

You can be rocking the coolest outfit, but if the photo isn't high res your profile won't look as professional.

INSPIRATION PHOTOS

Share photos that showcase your style aesthetic, but make sure the image isn't low res.

CLIENT PHOTOS

Clients are also very interested in seeing what you've done for past clients, so it's best to include high quality photos of them on your profile as well.

ACCESSORY/FLAT LAY PHOTOS

Including photos of accessories or flat lays is another great way to showcase your style, but make sure that not only is the photo nice and clear, but simple and not too cluttered.

YOUR PROFILE PHOTO

Your profile photo should be 300 x 300 as it will only be shown in a small circle on both the desktop site and app. Full sized, it won't be as clear so make sure you don't use the same file image if you want to include with the rest of your photos.

WHAT ELSE CAN BE DONE?

If you currently don't have any high res photos of yourself to add to your profile, we highly recommend hiring a photographer to take photos of you in a few different outfits so you can add them.

CURATE YOUR PROFILE

[thewishi]

Stylist Preview Photos on the Client’s app

We've made the stylists page on the client app more interactive. Potential clients can now swipe through on your cover photo to see: your style inspiration, your clients, a Look styled by you, and your profile photo with a booking button.

To edit which photos will appear, you can go to the WISHI Stylists app and choose the cover photos that best represent your style story. When you choose photos, everything should be cohesive and showcase your expertise.

YOUR COVER PHOTO

Your cover photo should be of you, and one that you feel best represents your style and the type of service you can offer potential clients. Remember: this is their first impression of you. Make it count!

YOUR STYLE INSPIRATION

This can either be a photo of you or of someone whose style you admire that aligns with your style aesthetic.

YOUR CLIENT PHOTO

Add photos of clients you've worked with so potential clients can get a good idea of what you can possibly offer them.

STYLED BY YOU

The last Look you styled and added to your portfolio will appear here. Make sure you only add Looks with layouts that are both aesthetically pleasing and showcase your style.

YOUR PROFILE PHOTO

A clear headshot of yourself is preferable, but as long as you have a good photo that stays in line with your style story is fine, too. Also make sure your photo looks good when it's cropped as a circle.

[thewishi]

THE KEY TO HAVING A PROFILE THAT WILL GET YOU BOOKED

Your literal closet may be impeccable, and your client's will probably be too once you've helped them! But what does a photo of it really say about your style? Not much. Opt for a flat lay photo of an outfit you styled so potential clients will get a better understanding of your style narrative. The photos, Looks, style tags, and information you include on your Stylist Profile should all tell one cohesive story. Potential clients will book you if they're able to understand your style POV and are able to connect with your personal style within seconds. Be authentic; when you focus on YOUR style and what you like best it'll generate the best results, like getting booked over and over! Highlight your strengths, add photos and tags to support them, and most importantly: be yourself! We promise you'll see the magic unfold.

WHAT A GOOD LOOK SHOULD HAVE

The Looks you add to your profile should be super organized and look aesthetically pleasing. Here are some things it should include:

a minimum of 5 items (maximum 8)

include jewelry and accessories

have inspo pics that go with the theme of the Look

items should have a clear background

not cluttered, placement of items should be visually pleasing

NOTE: this is solely for the Looks you add to your portfolio, so you don't need to apply this when you're styling a Look for a client.

LOOKS TO AVOID STYLING

Your Looks should always be inspiring and well organized.

Here's what makes this Look undesireable:

too basic

not inspiring

item has a background image

too much white space

items aren't positioned nicely

IRRELEVANT PHOTOS VS. RELEVANT PHOTOS

Let this be a guide to help you know what type of photos are best to use on your stylist profile versus ones that you shouldn't.

UP-CLOSE PHOTO WITH A DOG VS. UP-CLOSE PHOTO

Dogs are great, but refrain from adding photos of your beloved pooch on your profile. After all, WISHI is a styling service -- not a pet service! Instead post a great photo of yourself or someone whose style you admire in fashionable clothes where the accessories are the highlight.

PHOTO OF CLOSET VS. FLAT LAY PHOTO

Your literal closet may be impeccable, and your client's will probably be too once you've helped them! But what does a photo of it really say about your style? Not much. Opt for a flat lay photo of an outfit you styled so potential clients will get a better understanding of your style narrative.

OBSCURE PHOTO VS. PHOTO OF TRUE STYLE

Shopping is fun, but showcasing a photo with shopping bags won't help a client understand your style. Instead, choose a stylish photo of yourself or someone you've styled in fashionable clothes.

OVERLY STYLIZED EDITORIAL LOOK VS. RELATABLE EDITORIAL LOOK

Showcasing the incredible editorial work you've on your profile is totally understandable, however overly stylized looks (like the one on the left) doesn't tell a client much about what you can do for them for their day-to-day life. Instead choose an editorial photo that describes or tells a story that's also relevant to your own style. 

DESCRIBE YOUR STYLE

Describe your specific style in your bio so potential clients can get a sense of you and what you have to offer them right off the bat. What are your specialities? Are your strengths a specific style or demographic? Check out Heather's profile for example -- you can easily get a sense of her style based on her cover photo, profile picture, and her style tags.

YOUR PROFILE PHOTO ALBUMS

On the Stylists App you'll see you have multiple photo albums: Your Photos, Your Clients, Your Style, and Your Looks. Everything should be cohesive by having the same look and feel. No worries if you don't have photos of your client or yourself. Just make sure you have styled enough Looks and a good amount of style photos that clearly showcase your style.

REVISE YOUR STYLIST PROFILE

[thewishi]

How to get paid on WISHI

All payments on WISHI are sent via Stripe. If you haven’t yet, please connect your bank account to Stripe by going here. 

The following must occur in order to receive payment:

Complete your session (3 Mood Boards, 3 curated Looks, and revisions if needed)

Send your client an “End Session” request

Payment will be sent as soon as they accept it

If they haven’t responded to it within a week, payment will be sent then

What should I do if I haven’t received payment yet? 

Please contact us immediately so we can look into it right away. There are rare cases where a stylist hasn’t received payment, but we’ve found that it’s often due to not being properly connected to Stripe, or not sending an End Session request. Whatever the case may be, please contact us.

My client hasn’t responded to the last Look I styled for them. Do I still get paid?

If you styled more than one Look for your client and they become inactive, the session will auto-end after 30 days and you will receive payment. 

What NOT to do:

Tell your client you haven’t received payment, or any other issue you may be experiencing on WISHI. 

Stylists will always receive payment when they complete a session.

Once you’ve been approved as a stylist on WISHI, you represent our brand. It’s very important to keep this in mind when working with your clients, because if you speak negatively of WISHI, it makes both you and the platform lose credibility, and possibly that client and potential ones. 

[thewishi]

Proper Stylist Etiquette on WISHI

If you find that you’re having an issue with WISHI, whether it be a glitch on the app/website, or haven’t received payment, please be sure to contact us via:

[email protected]

Our website’s live chat support (you can leave a message there, too)

Online support within the app/website via Clea O’hana

Please DO NOT: 

Tell your client you haven’t gotten paid by WISHI

Tell your client you’re experiencing a technical glitch

When you tell your client either of these, it makes WISHI lose its credibility, and may cost you your client and future ones.

Stylists will always receive payment when they complete a session.

If you haven’t received payment for any sessions you’ve done, please contact us. We can look into the issue by checking to see if you’re properly connected to Stripe, or make sure any sessions you’ve done are fully complete.

For glitches, please tell your client to try:

(for the app) deleting the app and re-downloading it

(for the website) signing out of WISHI, clear their browser history/cache, and signing back into the website

Doing so helps reboot the app/site and often helps solve the issue your client was experiencing. 

[thewishi]

5 Common Mistakes to Avoid when Styling on WISHI

1. Side Bar Information:

Always look at the Information in the side bar next to the styling canvas  BEFORE YOU STYLE! This is crucial as it tells you all you need to know about your client. Click on the arrow next to each category and the clients’ information will drop down. 

2. Missing Client Information?: 

Make sure you have the minimum amount of information necessary to style your client the best you can. If you don't, ASK! This is why we invented the chat! feature! Example: They did not fill out their budget, or their pant size when they signed up. If you see any categories that are blank like this, you can tell them to fill this out in their Settings > edit style tab.

3. Client Comes First: 

LISTEN to your clients’ wants and needs, and style them appropriately. We know you are all professionals and take your styling skills seriously, but sometimes clients have specific needs and it is your job to help fulfill those needs. Whether or not you believe what the client wants is what you would actually pick out for them, sometimes its best to just fulfill their needs. At the end of the day, wouldn't you rather have a happy client and 5 stars then well...you get the point.

4. Mood Board Etiquette: 

Don't clutter the canvas; use the space wisely. You don't want to include tons of items and inspiration photos on one canvas. Focus on sending only a few key products in a mood board and save the rest of the space for inspiration photos, scenic photos, color swatches, etc. Optimize on your picks.

5. In Stock Items: 

Always check to make sure the items you use for your Looks are IN STOCK! Secondly, always check the link to the item you want to use for your look is correct. Note: Just because something is in the WISHI shop, does not mean it is in stock. ALWAYS. DOUBLE. CHECK.

6. Right Size: 

Always double check the item is in your clients' size before you style them.This applies to EVERY single item you use.

7. HAVE FUN STYLING! 

You are on here for a reason, right?! You enjoy this, so go and have some fun with it.

[thewishi]

Mood Boards

Mood Boards are a brand new feature that will be included in every session. The purpose of them is so that you can set the tone of the look you plan to style for your client. 

Getting Started

You’ll see a flow of what needs to be done for your client when you go to your Bookings. When you tap on the look that needs to be styled, you’ll be prompted to create the Mood Board. 

Creating Your Mood Board 

The Mood Board can include any kind of photo: clothes, accessories, outfit pics, color palettes, fabric swatches, and anything else that you think will suit the mood of the look. You can feature as many photos as your heart desires as well!

Your Client’s Options

Once your client receives the Mood Board, they have these 3 options to choose from: 

Love all your ideas!

Like some items

Not my style

If they love it, you can move forward and begin styling them.

If a Client “Likes some items” or said “Not my style”

If your client likes “some items” they’ll choose which ones and you’ll be able to view them. Be sure to chat with them so you can get a better idea of what they want.

If your client selects “Not my style,” please chat with them to find out what exactly they didn’t like about the Mood Board and learn what type of things they like to get a better understanding of their wants, need, and style. 

NOTE: Mood Boards do not get to be revised. 

[thewishi]

WISHI’s New Session Flow

We’re always looking for ways to improve our platform not just for the clients, but for you, the stylist! We understand that the styling process can take up a lot of time. Our new session flow will optimize your time by allowing you to take on multiple sessions at once in order to help you get more value and earnings from WISHI.

Every session, whether it's a single one or month-to-month, will include:

3 Looks

3 Mood Boards

Revisions

Step 1: Creating the Mood Board

Before you start styling a look for your client, you’ll create a Mood Board. The purpose of the Mood Board is to set the tone of look you plan to style for your client. If they love it, you’ll be able to move forward and begin styling their look. If they like it, they’ll select which items they liked and you can chat with them about what they didn’t, and if they don’t like it you can ask them what they’d prefer so you can get a better idea. 

Note: Mood Boards CANNOT be revised. You must also start with Look #1; you won’t be able to switch around and work on the looks at the same time. They must be done one at a time.

Learn more about Mood Boards here.

Step 2: Styling Looks

Once you’ve completed the Mood Board and discussed it with your client, you can begin styling the look for them. Nothing about this portion of our new flow has changed. If your client wants to revise anything from the look, they’ll chose which item(s), and if they loved it you can move on to style the next look.

Step 3: End Session

Once you’ve completed your all 3 looks for your client, you have the option to continue and revise if they requested a revision for the 3rd look, or you can send an End Session request.

Step 4: Payment

Once your client has accepted your End Session request, payment will be sent to your bank account. And voila! Just like that, you’ve completed your session!

[thewishi]

New Pricing Guide for Stylists

Big changes are happening at WISHI! A very noticeable change will be your set styling fee. Every stylist will now have a set fee depending on what tier they fall under: Upcoming, Experienced, or Exclusive. 

Why the Change?

The differing prices of every stylist on our platform looked both messy and confusing. From $15 to $45 to $80 and beyond -- clients were confused as to why a certain stylist cost a certain price, so we decided to standardize each level of stylists to a fixed price in order to provide better service to our clients. 

These set prices also allow clients to find a stylist that will suit their budget with ease. If their budget is as follows, they will be paired with a stylist from a certain tier:

$50-$100 > Upcoming $100-$400 > Experienced $400 > Exclusive

Edit Your Fee

To edit your fee on the app, go to Profile  > Fee > Edit and set the price that best fits your level of experience. 

On the website, you can edit it under Edit Stylist Profile > Rate.

[thewishi]

Stylist Profile

We cannot stress enough about the importance of having an amazing profile; it’s your chance to make a great first impression on all potential clients. 

With our latest update to the WISHI app, we focused on optimizing the content on your profile by including 

Photo album for your photos

Photo album for clients you’ve styled

Photo album for your style

New feature - edit album covers

New section to highlight the brands you style with best

New section to showcase what your style strengths are

We’ve also simplified adding your profile and cover photo. These can all be edited on the WISHI Stylist app.

Add Profile + Cover Photo

Your profile photo and cover photo are the most important as they are what your potential clients will see first. You can easily edit them by tapping “edit.”

Photos can be added by

Uploading from your phone’s photo gallery

Taking a photo

Selecting from the web

Selecting from Instagram

Your Photos

Add photos of yourself in your best style to showcase your awe-inspiring personal style. This will help potential clients get a better idea of who they’re looking into booking. 

Your Clients

This photo gallery allows you to show off all the clients you’ve styled with so others can see your work! It’s best to include before and after photos to show what a difference you’ve made.

Your Style

Add photos of your fashion inspiration in this gallery. They can be of looks that fit your style preferences and other fashion related photos.

Edit Album Covers

Each of these will have their own separate photo album:

Your photos

Your clients

Your style

To add photos, simply tap and drag them into the designated boxes. You can also add photos from your phone’s photo gallery by tapping the + sign. Each album will consist of 3 photos.

Add Brands

Choose the top 5 brands you are best at styling with. Potential clients will have a better idea if you’d be a good fit for them if you style with the brands they like to wear the most. Choosing brands will also help better your chances in getting matched with first-time WISHI users when they take the Style Match quiz. 

Style Strengths

The styles you are strongest at styling will be shown on your profile. Like choosing brands, including all your style strengths will help better your chances in getting matched on the Style Match quiz, too. 

[thewishi]

Get Your Holiday Looks Featured on WISHI

‘Tis the season for festive fashion! 

We're looking for holiday looks styled by YOU to be featured in our newsletters during for the holiday season. Getting your look featured will help increase your bookings too! Looks must have AT LEAST 4 items in order to be featured.

Ping us at [email protected] with a link to your look for consideration. 

CREATE LOOKS THAT SLEIGH

[thewishi]

Navigating the Search Features in the Dressing Room

One of our main goals at WISHI is to help reduce the amount of time you spend styling per session, that way you can work with multiple clients at once and earn more $$$. We've worked hard to improve some features to make this possible! Thanks to our new partnership with Net-A-Porter, we have more items to choose from in the Shop so you won't have to add your own constantly, and we've made the Dressing Room's search engine quicker to work with!

SEARCH FOR ITEMS EASILY

Find items faster than before with our newly added search by color and price range features. You'll also be able to find specific items with ease through our text search too! IE: to find black denim select the right category (pants, jacket, etc) > choose black on the color search > price > then input text. If you don't select the right category you won't find it.

WISHI x NET-A-PORTER

We've recently partnered with online luxury retailer Net-A-Porter! Over 50k new items from Moschino, Opening Ceremony, Theory, Missoni, and more are available to style clients with in the Shop. All Net-A-Porter items are stand-alone pics which will make your looks more pristine and organized.

FIND ITEMS ASAP & STYLE LUXE LOOKS

[thewishi]

Introducing Our New Payout System

WISHI is a marketplace for personal styling. Therefore, YOU are the most important part of the WISHI experience! We’re here to take care of you and make sure you’re well compensated after all the hard work you pour into every client.

We found that PayPal’s automated system wasn’t the right fit for us, and after much research we found that Stripe was the best solution. 

With Stripe...

Money is sent directly to your bank account

Payment is sent once your session ends

No commissions 

Top businesses such as Lyft, SquareSpace, Amazon, and Target trust Stripe as a payment platform, so we’re confident that you’re in good hands.

How to Sign Up With Stripe

Connecting with Stripe is super simple and quick, and you can do it from both the app and website.  

On the app: Go to Profile → Payment → Connect With Stripe

On the web: Go to Settings → Payout Method → Connect With Stripe

To avoid any confusion when filling out your Stripe form, please be sure use the options we listed above.

How To Receive Earnings

Once you’ve been booked, you won’t get paid right away. Just like any job, you’ve got to work first!

Single Styling Session: 

You must style up to 4 looks for your client that they approve of, and accept your “End Session” request.

Subscription Service: 

You will get paid at the end of the month as long as you’ve styled up to 7 looks for your client. 

*Note: the “end of the month” will count from the first day you style them. For example, if your client booked you on October 5, you will receive payment November 5.

Questions you may have...

What happens if my client doesn’t respond to my “End Session” request?  If you don’t hear from your client within a week your payment will automatically be transferred. 

What happens if my client is inactive during a session/subscription?  If your client becomes inactive during a session, you must still style 4 looks and and send an “End Session” request to receive payment. If your client becomes inactive after they’ve subscribed to you, you must continue styling 7 looks per month in order to receive payment. 

How secure is Stripe? It is extremely secure. They are the top most trusted payment platform. Many high profile businesses use their services, and we chose them to ensure you receive payment in a safe and efficient manner.

Set up your Stripe account today on the app or website to start receiving your earnings ASAP!

If you need any guidance on how to set up your Stripe account, our Stylist Manager is more than happy to chat with you to walk you through it. To set up a call, send us a message at [email protected]

[thewishi]

WISHI Stylist App: Check Your Invoices

Keep track of the money you make per each session and Unlimited Styling Plan you’re booked for by viewing your invoices. This will allow you to see which of your clients have paid, and whose payment is still pending. 

To view your invoices on the app, go to Stats --> Earnings --> tap on any Unlimited client --> view their payment status

Download the WISHI Stylist app today & join our WISHI Stylist Approved Facebook Group for all the latest news on the platform.