EVALUATING THE POTENTIAL OF THE WIFINEST CAFÉ
NARRATIVE OF THE EACH OF CUSTOMERS
For the past two weeks, our team conducted an interview to address the rising problems about their online class experience, a total of 8 respondents were interviewed through chats and video calls, documentations are presented below.
The first student being interviewed said that the business startup will help lessen the burden of online classes to students like him who does not have stable internet connection and a gadget to use. He also said that the WiFinest Café can really help the students’ problem in terms of slow internet connection and unscheduled power interruption especially during examination week, wherein exams are being timed and will give students stress if they can’t pass on time or can’t take the exam on time.
The second student being interviewed said that the business startup will not help lessen her problems on online class. This is because even though she only uses phone and mobile internet to do her activities or have her online classes, she will still opt to pay 70 pesos of load for 7 days than paying the café’s charge which is 100 pesos per hour of stay. She also said that power interruptions, gadgets were not her main problem for online class, it is her capabilities, online sources, etc. to answer her activities, her astigmatism that she can’t take to look her phone for a whole day. Also, she said that it is still too risky to go out and students may crowd the whole place to avail the services.
The interviewee said that she has no problems with internet connection, gadgets, power interruptions, but stated to have problems with eye strain, household chores, a noisy neighborhood. She said that it is a great idea and interesting having a café or a study area nearby which offers fast internet connection, unlimited power usage, and a place to chill or have a hassle free environment.
The interviewee said that she has no problems so far with the internet connection. It is not like she has this very strong connectivity, but she stated that she is satisfied with it and she can even join live conferences and meetings with her professors. She said that it can be great to have a study café in the area, as long as the ambiance can make the students feel relaxed while facing their online classes. Moreover, she said that the location of the proposed café matters, especially that those who are in need of internet connection are from far-flung and remote areas.
The fifth student being interviewed said that he is having a hard time dealing with this kind of learning platform. He also said that it is difficult to do online classes while facing a lot of distractions such as internet connection, power interruption, eye strains, and household chores. He added that online classes cost a lot of money especially for prepaid credits in internet. He said that it is a great deal, especially for students to have a café nearby where everyone can relax, do online classes without a hassle, and have stable internet connection without power interruptions, however, he added not everyone can have access to it since it will cost a lot of money, and all are not financially stable.
The next student that has been interviewed said that her major concern about today’s situation are dealing with online classes and the internet connection. She said that it is a pain for her to submit her requirements on time since she has to look for a spot or area where she can have good connectivity. She said that in order to address the problem that is having, she decided to be more flexible and submit all her requirements ahead of time. However, she said that she’s more than willing to go for the tendencies of having study café or study area nearby who offers stable WiFi connections, has a good area for studying and doing online classes and has food and beverage. She doesn’t mind the expenses as long as she can have better connections and comfortable place to study.
The interviewee said that he is currently not experiencing any problems with internet connections, gadgets, or even a suitable area for studying. The only problem he experienced is when there is a total black out in their community because he won't be able to use his laptop for attending meetings, classes or even group discussions but he has an alternative way of attending those events through his phone, using his regular internet data. The only problem is if there is no electricity, he said that the proposed business project would be of great help both to the student and also to the entrepreneurs behind.
The last interviewee, talked about how difficult for her to have online classes at home, and even communicating is bit difficult because of slow internet connection in their area. They have internet, but sometimes it affects her online class or activity works because of her internet connection interruption or error. She has no problem with gadgets or her studying environment, electricity black out sometimes can be her problem. She said that the WiFinest Café is a brilliant idea and good business to launch for it will be of great help to all students who lacks of having gadgets to attend online classes and a speedy internet connection. However, she raises a small concern as to relate to our current situation which is the pandemic, safety and precaution should be observe in establishing the business to not add up to the alarming number of COVID-19 cases.
The hypothesis for this startup is that the WiFinest Café can provide for the students' and teachers' needs and address the interviewed respondents' problems. Most of them have positive feedback or response to the idea of the said startup. Lastly, there is a large target market for the planned startup business.
Six out of eight respondents agreed to the terms of the WiFinest Café, and also gave positive feedback. Kindly refer to the info-graphics for a much clearer information.
Our team decided to continue with our business venture and continue gathering data to know the needs and problems in the chosen area.
The team came up with a two (2) options in addressing the positive outcome of the interview in which it includes the purpose and goal of the business startup.
(1) To continue in gathering complete and accurate data from the interviewed respondents. This is because we can’t solely rely on those first eight respondents to claim that the business startup will be effective and will have a large target market.
(2) To modify the proposed business startup. This is to address the needs and problems the respondents have stated which is not included in the purpose and goals of the business startup.
Throughout the interview process, it is important to validate each results of the respondents in order to know if our project proposal will be able to help them in their problems concerning slow internet connection and not having a comfortable place to finish their school activities.
To sum up the things we acquired in this activity, the WiFinest Café maybe one of the solutions to the people especially to students having difficulty connecting in the online world.