Nicole DXP412 Advanced Practice in IVD

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# INTERACTION BUS STOP

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# INTERACTION BUS STOP

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Design Proposal and UX Scenario

Synopsis

Providing a better environment for passengers can wait for bus comfortably is a significant factor for promoting the bus use. From the observation study on passengers’ waiting behavior at bus stops, it was found that half of them were doing some activities while waiting but others were doing nothing and just waiting. This project will show that how to make people waiting for the bus less boring and increase their safety by music and camera technologies.

 Scenario

Objective users: passengers, commuters, and students 

Objective condition: a work - off time at a rush city area, a general bus station have many passengers. They are waiting for bus while listening music, smoking cigarettes, chatting with accompanied persons, and playing mobile game. Crowd and noisy environment annoy them; as well as waiting for buses make them feel boring and frustrated.

 Objective users: passengers, commuters, and students 

Objective condition: a work - off time at a rush city area, a music bus station have many passengers. They are waiting for bus while tread on the floor that connects with music sensors can play piano sounds. If some participators sharing music by Bluetooth with bus station, the bus station screen will show the keyboard rhythm can match with the keyboard on the ground. Passengers can play together, or they can play with other bus station via left side touch screen. The screen has synchronization system for watch different bus stations situation. It can implement monitor and interact function at one bus station. 

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This is my creative music bus stop video.

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These are the renderings of my creative music bus stop.

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These are the final projects of poster 1 and 2.

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Study case 3

The best bus stop ever

https://www.youtube.com/watch?v=zpdcUakdQVA

Overview

This is mobile innovators Qualcomm gave some lucky Los Angeles transit riders just that opportunity when they set out to prove that you can "live better with mobile" with their "born mobile" campaign.

The problem solved

This campaign shows that mobile technology combination with bus stop can make passengers less boring and implement interactive in real life.

Technology/tools used to make the work

So we brought in a few surprises to a bus stop, put up a poster with a URL, and waited for people to visit our site.

Impact of Use

Qualcomm makes life better with the mobile technology we use every day. The campaign generated 6 million global views and features were earned everywhere from reddit’s frontpage to MSN.com, Wimp, Yahoo News, Autoblog, Gawker, Mashable, AdAge, AdWeek, and Fortune. Over 7,000 Tweets, 400 blog posts, and 35,000 Facebook shares contributed to a major earned media success and a 2014 Webby People’s Voice Award.

Reference

http://www.huffingtonpost.com/2013/02/21/qualcomm-bus-stop_n_2735314.html?

http://www.denizencompany.com/work/qualcomm-best-bus-stop-ever/

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Poster1-Draft1

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Problem of wait on bus station

What is the problem of people waiting at bus station?

As public transit passengers typically must wait for and transfer between buses and trains during their journeys, and this constitutes the connectivity between distinct parts of a passenger’s transit trip from origin to destination. Thus, the travel time spent outside of transit vehicles while waiting and transferring plays a significant role in the passenger’s overall transit trip experience. Normally, passengers often spend at least ten minutes waiting bus. During that time, about half of passengers were doing nothing while waiting at bus stops, while another half of them were engaging in some mobile activities; reading books, talking and text by mobile, play Doodle Jump, talking with accompanied persons, but that will cause them missed the bus. Specifically, standing with strangers, occasionally glancing from his eyes and pretending your watch back to the timetable as the minutes roll by and there is not a double-checker in sight. Apparently, many passengers feeling uncomfortable and boring to waiting at the bus station.  

 Why commuters feel bored when they waiting bus? 

A large number of survey investigated that, there is a number of  investigated that buses can arrive on schedule that depend on whether traffic congestion and bad weather. 60% passengers complain the bus can not be punctual, which make them rush on the rush hour. 

In other case, providing better environment of bus so that station passengers can wait for the bus comfortably, but if such long waits occur in the most elaborate and attractive transit stations passengers still fear for their safety. 

In addition, many people no communication with others when they wait on the bus station. They just stare into the screen, so that some commuters often miss the bus. Actually, “people had a more pleasant time when they talked to a stranger versus when they stayed silent.”(Nicholas Epley,2014.) Thus, the problem should solve how to make bus stop or station where strangers are encouraged to communicate with each other instead of stare into screens.

 Moreover, base on some investigation that wobbly bus lead to passengers carsickness. Do a bit exercises before you get on the bus can relieve carsick and help you keep good mood on the bus. No interactive with strangers.  

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Study case 2 -INTERCHANGING - Bus stop of the future

https://www.youtube.com/watch?v=rjOp0Mmh09s&list=PL52dIY8Pz5-zf35P-d1uz5E12eyqPTkb_&index=9

Overview

The digital technology at the bus stop gives real-time information on bus schedules and provide public information, directions, ticketing and even improved surveillance and safety of travelers. When passengers wait on the bus they can upload location of the restaurants and cafe shop, also communicate with others. Bus station though security cameras the large interactive computer displays to relieve the public transport pressure in the future. 

The problem solved 

Security cameras be able to see other bus stop situation and monitor themselves. It works until midnight, so passengers would not be fear to stay alone at midnight. They are also able to check the bus coming or not. That would not miss the bus as well. They can communicate with each others via security cameras in different bus stop. It instead of commuters or passengers stare the screen when they wait at bus stop. 

Interface Designs or Graphical Style  

Featuring large interactive computer displays, sensors and sleek wooden paneling,The back LED screen show what is number bus will coming, it demonstrate the bus how far the way from me. When the bus close to bus stop, the number will pop up front of the LED screen. This design can show which number of bus will coming to remind passengers. In other screen show that passengers share life information to the Google map, such as restaurants and garage sale. That is more convenient for people first time arrive the bus stop.

Technology/tools used to make the work

The structure system will account how many people will come, what the life information will upload. It solved print advertising and screen advertising single transmission. 

Impact of Use 

Reference   

http://newsroom.unsw.edu.au/news/art-design/catch-bus-stop-future-sydney’s-customs-house 

http://www.sydneydesign.com.au/2014/event/interchanging-future-scenarios-for-responsive-transport-infrastructure-design/

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Study case 1  Ambient Happiness: Interactive Bus Stop Installation

https://www.youtube.com/watch?v=PK1OuS7k60U&list=PL52dIY8Pz5-zf35P-d1uz5E12eyqPTkb_&index=8

Overview 

Ambient Happiness was a interactive bus stop project meant to interrupt the way people behave on Market Street. How might an interactive installation encourage strangers to safely connect in a public space on Market street.

The problem solved 

This project chose bustling city bus stop that is the most diverse group of people congregating. In the first step, they use the lightweight prototyping tools, such as a mirror, some pens and a roll of caution tape to test people whether engage with disruption and invitation. Then they deployed our first electronic prototype equipped with two sensors to see if people would be willing to interact with it while waiting for their bus.  After more observation, explorers started to discuss different gestures and interactions that would bring people together. Make them move on.  solved when people wait bus feel boring. Also increase  create small positive disruptions in peoples' day.

Technology/tools used to make the work

 They used Arduino (a programmable micro-computer) to integrate our sensors and hacked a LED light strip. Though sensors embedded in black fabric bands which when activated would unleash a cacophony of orchestral sound.

Interface Designs or Graphical Style 

Use glowing ball to hit the sensor, this design itself can quickly grab the interest of the participants. Also, instinctively attractive about a hanging orb that connects to a sound. Passenger can play with a ball, while not felt very boring when they wait bus coming.

Meanwhile, LED lights and sound controller with a small ball hit transform a variety of colors, which makes people waiting for the bus at night, no longer feel lonely and afraid. 

User Engagement

They installed the final project at Montgomery bus stop during rush hour and left it alone for 2-3 hours. Many people interacted with it. Many strangers playing and laughing together.

Impact of Use 

This project video play 820 times in Youtube. It will makes passengers move out and happy when they wait at bus stop.

Reference

http://www.forestcoachlines.com.au/pdf/passenger-survey-nov-2010.pdf

http://www.its.ucla.edu/wp-content/uploads/sites/6/2014/06/EPIC-Final-Report.pdf

http://www.west-norfolk.gov.uk/pdf/Bus%20Station%20&%20Train%20Station%20Link%20Improvements%20-%20User%20Survey%20Report%20FINAL%20.pdf

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useful article

Interactive bus shelters are coming to Reading soon Passengers will be able to download discount vouchers, games and video clips while waiting for their bus to arrive from next week.

Reading is to be the first town to have all its bus shelters made interactive for smartphone users.

The shelters will become Near Field Communication (NFC) and Quick Response Code (QR), enabled, which means people can download items with a swipe of their mobile phone.

All the poster boards in The Oracle shopping complex will also be activated, creating 325 ‘touchpoints’ in the town in total.

Eye-catching posters asking ‘Are you ready Reading? It’s Coming March 2012’ have been displayed on bus stops around the town promoting the initiative, which is launched on Monday.

David McEvoy, marketing director of bus shelter company JCDecaux, said: “We couldn’t think of a more perfect place to launch this exciting service than in the vibrant town of Reading.

“Our research shows Reading is one of the most tech-savvy towns in the UK with a higher number of mobile phone and smartphone owners than the rest of the country.”

The technology, provided by Zappit, allows owners of smart phones, such as iPhones, HTCs and BlackBerrys, to download special offers, vouchers, games and music.

The NFC system works on the same principle as the Oyster travel card network in London. It is contactless technology which uses radiowaves to connect NFC enabled smartphones to ‘smart posters’.

QR codes, which resemble bar codes, offer the same benefits to people with non-NFC enabled phones once they have downloaded a QR code App to their phone.

A poster may, for examples, offer 10 per cent discount on a drink at a coffee shop and feature a QR code. The user would zap the code with their phone, a 10 per cent voucher would be sent to the mobile which could then be used in the store immediately.

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such a good idea!

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awesome

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so cute!