Help for POA about IP Violation suspended account reinstating. Here I am giving our POA that worked recently #today
Example: POA about IP Violation amazon suspended account reinstating. Of course you will receive a n email like that
Hello,
Thank you for your message. We cannot accept your appeal because it does not address the report we received from the rights owner. Please provide the following information so we can process your appeal:
– Proof of product authenticity (e.g., invoice, Order ID, licensing agreement, letter of authorization). It must clearly prove that your products do not infringe any intellectual property rights. – A link to where you source the materials from. – Supply chain information or reason you believe that the source of your goods are as described on the detail page. – Greater detail on the steps you have taken going forward. – Outline of business model and proof you have or have not sold the goods.
How do I reactivate my listings? Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa 3) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.
What happens if I do not send the requested information? If we do not receive the requested information within 17 days of the original suspension notification, your account will remain deactivated.
ASINs: B089NHQZGD, B071FRWWRF, B00JBJ2HNO, B010TLSFA6, B07VN42KTF, B07FFVVDJ8, B07YS3TFHZ, B07F8S18D5, B0778HJVQZ Complaint ID: 6908532642
Now The POA we submitted that accepted by amazon seller performance team here:
part 2-Why and How all these infringements happened?oI made this infringement due to my and my team’s lack of knowledge about Amazon Intellectual Property Policy. https://sellercentral-europe.amazon.com/gp/help/G201361070 1,oI didn’t know what the terms “copyright”, “trademark”, “patent”, “industrial design”, “utility model”, “design”, “parallel import” mean and what are the differences between them.oI didn’t know that I have to check brands first on UK IPO (https://www.gov.uk/government/organisations/intellectual-property-office 2) before listing them. Thus, I’ve listed my products without the rights owner’s consent.oI didn’t investigate my suppliers and didn’t ask them whether they are authorized to sell these items or not. Therefore, I sourced my products from possible unauthorized suppliers and did not secure a credible supply chain.oI did not reserve a budget to work with a consultant (lawyer) and so I failed to follow the updates regarding Amazon Policies.oI didn’t have any back-up plan regarding how I maintain my store’s account health and my team’s training level.
Do you want to reactivated your suspended account cause of linked or related accounts?
part 3C)What are the “Corrective” actions and “How” I have implemented them?-After my sales account was suspended, I’ve immediately prepared an Action Plan (POA) to make changes on my workflow.-First, I’ve reviewed the program policies (https://sellercentral-europe.amazon.com/gp/help/521) to make sure I understand all my responsibilities as a seller.-These policies are;oIntellectual Property Violations (https://sellercentral-europe.amazon.com/gp/help/201743940)oAmazon Anti-Counterfeiting Policy (https://sellercentral-europe.amazon.com/gp/help/201165970)oDrop Shipping Policy (https://sellercentral.amazon.co.uk/gp/help/G201808410)-To understand “Intellectual Property Violations” I’ve read “Amazon Intellectual Property Policy”. To comply with this policy;oI’ve started to work with a consultant (lawyer) to not to violate the intellectual property rights of brands or other rights owners. We’ve started to have “weekly” meetings/trainings with him, my team and myself. With this training I’ve constantly monitored my and my team’s training level.oThis weekly training has been focusing on “Program Policies”, “Intellectual Property Violations” and “Maintaining a great performing Seller Account” with the help of Amazon Seller University. (https://sellercentral.amazon.co.uk/learn/courses?moduleId=b37fedd4-ac02-478a-b3cc-bb0277a402d6&ref_=su_module_page_prev&courseId=949950ad-069d-457a-afda-c16bf6f5e6e5&modLanguage=English&videoPlayer=airy)oI’ve made my team and myself to understand what the terms “copyright”, “trademark”, “patent”, “industrial design”, “utility model”, “design”, “parallel import” are and what are their differences.
part 4-How I implement “Amazon Intellectual Property Policy”to my listings?oThen I’ve removed all my listings including the ASINS (B089NHQZGD, B07Y4R4JKL, B077B9W343, B08LMSQ5DM, B00I2V5MSY) to check them on UK IPO (https://www.gov.uk/search-for-trademark) in accordance with the Amazon Intellectual Property Policy.oI’ve contacted (emailed) the rights owners 3 times for the ASINS (B089NHQZGD, B07Y4R4JKL, B077B9W343, B08LMSQ5DM, B00I2V5MSY) after I have received the Intellectual property complaints. I’ve explained my corrective actions about these infringements in detail and requested a retraction from the rights owner to be sent to Amazon directly.oAfter my check, I’ve deleted products which are registered on UK IPO. Because I can not list and sell them without the rights owner’s permission / authorization.oI’ve contacted to 3 different Amazon Account Help Specialists on my seller account to get more detailed information about Intellectual Property Violations.oI’ve purchased a software to create a check list which hasn’t allowed me and my team to list a product without following the Amazon Policies and guidelines. I’ve implemented this as my back-up plan not to violate the rights owner’s trademark.oI’ve created mailing templates for;Requesting a Letter of Authorization (LOA) or a Licensing Agreement (LA) from the rights/brand owners.Requesting a document from my suppliers showing that they are the authorized seller of my product.oI’ve sent emails to my suppliers and brand owners by using these templates to ensure my products authenticity, to secure a credible supply chain and not to infringe the rights owner’s trademark.oI’ve included a topic to our weekly training program about what actions should me and my team take before and after we get a notice regarding infringement or violation of Amazon’s policies.
Finally, they have accepted our submitted poa.