BANTAM CREW CHRONICLES

THE OFFICIAL NEWSLETTER OF BANTAM RESTAURANTS | FIVE GUYS

[bantamrestaurants]

Fueling leadership at SMMW

The night was young and the crowd wise at the 2016 Semaine MUCH Marketing Week (SMMW) Conference. Thanks to Bantam team members Vanessa, Sibil and Gemini (Chris and Kevin behind the scenes) who kept the crowd fueled for the discussion about Big Data with special guests Sylvain Toutant (Davids Tea) and Dino Di Pancrazio (Montreal Canadiens). Big shout out to Jean-Pierre Laporte for inviting Five Guys to be the main attraction during cocktail hour!

Nothing helps students focus better than a hot tray of poutine on a cold conference evening. Bravo, Bantam team!

[bantamrestaurants]

Couleurs de #léquipe

Nicholas André a travaillé à Five Guys Blainville pour seulement quelques mois quand il a été diagnostiqué avec le cancer du cerveau l'étape 4. Bien que ne travaillaient plus à Blainville, il reste une partie de notre équipe. Il garde positif, fort et assiste même des cours tout en complétant ses cycles de chimiothérapie.

Samedi dernier, l'équipe a organisé un dîner Blainville à faire un don en l'honneur de Nicholas. Sa famille aimante et plus de 100 amis sont venus à la boutique, dont beaucoup avaient jamais visité un Five Guys avant. Il était un puissant moyen pour l'équipe de montrer ses vraies couleurs et soutenir Nicholas. Nous lui souhaitons la force au cours de sa bataille et nous allons garder un tablier prêt pour son retour!

Pour plus d'informations à propos de Nicholas, s'il vous plaît visitez sa page gofundme:

https://www.gofundme.com/pnetbraincancer

[bantamrestaurants]

True Colours of #Team

Nicholas André worked at Five Guys Blainville for just a few short months when he was diagnosed with stage 4 brain cancer. While no longer working at Blainville, he remains a part of our team. He’s keeping positive, strong, and even attends classes while completing his chemotherapy cycles.

This past Saturday, the Blainville team hosted a dine-to-donate in Nicholas’ honor. His loving family and over 100 friends came to the store, many of whom had never visited a Five Guys before. It was a powerful way for the team to show its true colours and support Nicholas. We wish him strength during his battle and we’ll keep an apron ready for his return!

For more information about Nicholas, please visit his gofundme page:

https://www.gofundme.com/pnetbraincancer

[bantamrestaurants]

#TGIF so we can get our costumes on... #FiveGuys #HappyHalloween!

[bantamrestaurants]

Chelsea at Five Guys Rue McGill handing off order #76.

We use only the freshest ingredients prepared that morning, brought together to make your perfect meal in record time. Stop by today and see what the buzz is about.

[bantamrestaurants]

Five Guys Supports Alzheimer Group Inc. and their Amazing Race!

As much as we love spreading the joys of our new Five Guys poutine, it leaves us < extra cozy > inside knowing that we help fuel some important causes. This past Sunday, 10/25/15, AGI (Alzheimer Group Inc.) hosted their first Amazing Race around Montreal. At the end of the run, participants were welcomed to a cozy space at The Wave filled with live entertainment, food, and heartfelt thanks from organizers for helping raise awareness for Alzheimer's disease and related dementia research.

The race was long, the day was cold, the poutine stayed hot under the golden lamps. Kudos to our team for serving up a great afternoon.

Congratulations to AGI and honoured to help you win this day!

[bantamrestaurants]

Congratulations to Marc and Five Guys Princess Street!

It pays to play. Marc Champagne and the Princess Team are the recipients of the September Monthly Top Manager and Secret Shop Award!!! 

They are among the top 30 stores with PERFECT SECRET SHOP SCORES -- 8 IN A ROW -- across the Five Guys system. We all know the commitment it takes to win these perfect scores. Congrats to the entire team for keeping up their high standards of excellence and continuing to build business in Downtown Kingston with perfect burgers, fries, poutine, and a customer experience worth sharing.

Above: Lucy and Marc creating perfect fries for poutine @ Five Guys Princess Street.

[bantamrestaurants]

Working Hard | Playing Hard

MTL Blog style...

On Tuesday, our team delivered delicious poutine to a crowd of young entrepreneurs during the MTL Blog Startup Challenge finale at Notman House. Scott and Adam made sure everyone had a chance to sample our fabulous fries and squeaky Kingsey cheese melting under our smooth, flavorful Rose Hill gravy. Nothing like adding some hearty fuel to the creative fire!

Congratulations to the winners of this year’s MSU Challenge!

[bantamrestaurants]

JOIN OUR ALL-STAR TEAM

See what makes our teams unique in the fast-casual restaurant scene. Enjoy on-the-job training in a fun, driven environment. We serve the best burgers, fries, and poutine, while creating a customer experience worth sharing. Previous restaurant experience not required; just bring your A-game (and your resume).

https://www.facebook.com/events/457639627751025/

[bantamrestaurants]

On Saturday, October 3rd from 12:00 am until 2:00 am, Aubert, Scott, Adam, and Khidra from Five Guys Rue McGill cooked and served over 800 poutines (that’s 1 poutine every 7 seconds) to excited and dancing guests ready for their second wind at Let’s Bond. The poutines were "party” sized, served in our peanut trays.

We found that some guests did not know much about the Five Guys brand and most of the guests did not know we now serve poutine.

THE RESULTS: They ALL loved it! As fast as Aubert, Scott, Adam, and Khidra are, they could barely keep pace with the wild demand for our poutine. As soon as a tray full of poutine arrived at our station it was empty. We heard so many times, “this is the best poutine I ever had!”… Compliments poured in from guests and from other Let’s Bond food vendors, themselves respected chefs from established Montreal restaurants.

On top of making a lot of people happy that night we learned:

·  We need to do a lot more to get the word out that we serve the best poutine on the market. Product knowledge is key; we proudly use Kingsey Cheese Curds and Rose Hill spices in our poutine.

· We need to interact more with our customers to make sure each and every one knows that we now serve poutine and it can be CUSTOMIZED the same way with any of our fresh toppings. You can even add meat!

Let’s Bond presented a fabulous opportunity to be involved in a great cause, and a great chance to leave an impression on guests who didn’t know Five Guys now proudly serves poutine alongside our juicy burgers and hand cut fries. Well done, team, and let’s keep the conversation going!

#FiveGuys #poutine #burgers #LetsBond #MentalHealth #SanteMentale

[bantamrestaurants]

Congratulations to Claudia, who helped her Five Guys Hunt Club team score 2 positive feedback reviews in the last week! This rising star has been with Bantam only a short time, but makes a very big impact with her leadership. Well done!

[bantamrestaurants]

Our very own Kent Baker talks about FIVE GUYS on 104.3 Fresh Radio in Kingston! #FiveGuys #CorusFeedsKids #Community #Kingston #YGK

[bantamrestaurants]

Fan Appreciation at Princess

Kudos from the Patty Press

I just want to give a shoutout to the manager and employees of the Kingston, Ont Princess St location. On April 29, 2015, my wife gave birth to our second child, and he was rushed from our hometown hospital to the Kingston NICU. SO, long story short after a couple days of stressing out and craptastic hospital food, I decide to head out to grab some comfort food. As I rolled up to the door and saw that it closed at 10pm and it was 9:59pm I popped the door open and ask if they were still cooking and at first I could see that the manager was going to say “nope.”

Understandable (being 1min to close on my clock) but he saw the stressed out, burned out look of me and asked me to come in sit down and just decompress. He took my order for myself and my wife, filled our drink cups and even carried it out to my truck. As I was in the store waiting, he asked what was the matter and I explained our issues. He said that we were in good hands and everything would be fine. He told the rest of the staff that I was a new dad for the second time and they all clapped. He showed me a picture of his first daughter, just a baby herself.

I would like to thank that night's staff for what they did for me in that 15mins or so. Was already a huge fan but now I am even more. Thanks Five Guys for giving my wife and I a great meal and a shoulder to lean on, even it was for a short second.

- Fan visiting Princess Street and commenting via FIVEGUYS.ca

[bantamrestaurants]

At the end of a great shift

Dimitri, Tyler, Farhad, Raniel, Brenda, Ed, and Aisha poppin’ and lockin’ and the end of a great shift. 

[bantamrestaurants]

We’re gluten-free friendly!

Did you know you can order your burger sans bread? Just ask for a lettuce-wrapped burger and pile on all your favorite toppings. Our buns never touch the same grill as our patties, so we can safely keep any gluten away from your meal.

[bantamrestaurants]

Burgers in Dollard-des-Ormeaux, QC

“First time at this location, and ever in this chain. Very surprised, very pleased! Fresh, clean, great tasting food.”

[bantamrestaurants]

Five Guys Burgers and Fries

Burgers in Dollard-des-Ormeaux, QC

“Just to give an idea of how welcoming this place is, a couple showed up right at closing time and they still serviced them with a smile :-) Now that is what I call Customer Service!”