How Axiom's wrkx INDEX Measures the True Impact of Workplace Design
Most organisations invest heavily in their office space without ever confirming whether that investment actually improved anything. The wrkx INDEX was built to close that gap, giving business leaders real evidence of how their workplace affects the people inside it. Axiom Workplaces developed this proprietary tool with organisational psychologists and workplace design experts to bring rigour to what was once guesswork. Rather than relying on instinct, Axiom Workplaces uses wrkx to inform every workplace transformation with measurable, evidence-based insight. This article explains what the wrkx INDEX is, how it works, and why it matters for any business planning a new workplace.
What Is the wrkx INDEX?
The wrkx INDEX is Axiom Workplaces' advanced proprietary survey tool, developed to inform workplace strategy and workplace design. It measures the impact of the physical workplace on key organisational outcomes such as engagement, wellbeing, productivity, and collaboration. As part of Axiom's data-driven approach, wrkx provides actionable insights that inform transformations and validate the ROI on workplace investment.
Why Axiom Workplaces Created wrkx
Axiom Workplaces noticed that clients who had tried to shift culture and employee experience through various initiatives often achieved the greatest success through workplace redesign instead. The wrkx INDEX was created to capture that shift in organisational outcomes after a workplace transformation. It gives leaders a way to see, in measurable terms, how much a redesigned space genuinely changes the way people work.
How wrkx Measures ROI on Workplace Design
The analysis behind the wrkx INDEX calculates a client's ROI by identifying which workplace factors drive outcomes like wellbeing, collaboration, and engagement. It measures shifts in these outcomes before and after a workplace transformation, linking improvements directly to organisational success. This before-and-after comparison is what allows Axiom Workplaces to demonstrate real, evidence-based value rather than relying on subjective impressions.
The 21 Design Elements Behind wrkx
The wrkx INDEX survey measures workplace performance against 21 key design elements spanning six broad categories: connection, innovation, productivity, wellbeing, cultural alignment, and inclusion. These elements have been identified as critical to successful workplaces. Axiom Workplaces uses this structured framework to pinpoint exactly which aspects of a physical space are helping or hindering organisational performance.
Understanding the wrkx Thrive Index (WTI)
The wrkx Thrive Index, known as the WTI, is a trademarked ROI metric offering a quick snapshot of how effectively a workplace design supports employee thriving. It summarises the essential measures from a full wrkx report into a single, easy-to-interpret score. For clients working with Axiom Workplaces, the WTI is often the one figure that captures whether a redesigned workplace is truly working for its people.
What Is the Workplace Net Promoter Score (wNPS)?
The Workplace Net Promoter Score, or wNPS, measures how likely an employee is to recommend their workplace as a great physical environment to work in. It is scored like any standard NPS, where a result above zero is considered good and scores above fifty are particularly strong. Axiom Workplaces uses this metric alongside the wrkx Thrive Index to give a rounded view of employee sentiment toward the physical space.
How wrkx Supports Data-Driven Design Decisions
Unlike broader culture or engagement surveys, the wrkx INDEX focuses specifically on the physical environment, complementing rather than duplicating existing tools. The results feed directly into Axiom Workplaces' design process, adding a layer of rigour and evidence-based decision-making. This means design choices are guided by what genuinely drives outcomes, rather than by trends or assumptions about employee preference.
wrkx and Employee Engagement, Wellbeing and Collaboration
There is a strong evidence base connecting engagement, wellbeing, and intention to stay with an organisation's financial performance. When wrkx scores improve after a redesign, Axiom Workplaces can show clients how these gains translate into better business outcomes. Clients have reported departments collaborating naturally, improved leadership visibility, and stronger office culture following a wrkx-informed transformation.
How wrkx Compares to Traditional Employee Surveys
The wrkx INDEX was purpose-built for workplace design, going beyond typical employee surveys by pinpointing the aspects of physical space that directly impact organisational outcomes. Its questions were developed with organisational psychologists to minimise survey fatigue while still delivering reliable insight. Axiom Workplaces maintains consistent core questions for benchmarking, while allowing limited customisation so the data remains comparable across projects.
Real Client Outcomes From Using wrkx
Organisations that have used the wrkx INDEX report tangible results, from breaking down departmental silos to boosting office attendance through better-designed focused work areas. Axiom Workplaces has seen clients improve leadership visibility and workplace fairness simply by redesigning spaces based on wrkx data. These outcomes demonstrate that the survey does more than collect opinions; it directly shapes better design decisions.
How wrkx Supports Hybrid Work Decisions
Rather than relying on assumptions about how many days staff should be in the office, the wrkx INDEX reveals how much autonomy employees genuinely feel they have and which spaces they would use if available. Axiom Workplaces uses this data to design workplaces that reflect real behaviour and preference rather than policy alone, supporting a more accurate and effective hybrid working model.
Getting Started With wrkx INDEX 3.0
Axiom Workplaces offers clients the opportunity to preview the wrkx survey before it goes live, ensuring it aligns with organisational goals. The team works closely with each client to explain how results will be gathered, interpreted, and applied to the design process. This transparency helps organisations feel confident that the data collected will genuinely inform their next workplace investment.
Conclusion: Turning Workplace Data Into Real Results
The wrkx INDEX gives organisations something rare in workplace design: proof. Axiom Workplaces combines this proprietary, evidence-based tool with deep design expertise to ensure every workplace transformation is grounded in measurable outcomes rather than guesswork. For businesses seeking genuine ROI on their next office investment, wrkx offers the clarity needed to make confident, informed decisions.
FAQs
What is a design element in the wrkx INDEX? Design elements are the 21 characteristics identified as critical to successful workplaces, spanning connection, innovation, productivity, wellbeing, cultural alignment, and inclusion.
We already run engagement surveys, so why do we need wrkx? The wrkx INDEX specifically quantifies the impact of the physical workplace on people, which most existing engagement or culture surveys do not capture.
What is the wNPS? The Workplace Net Promoter Score measures how likely employees are to recommend their workplace as a great physical environment.
Can we make changes to the wrkx survey questions? The core questions remain standardised for benchmarking, though limited demographic detail and a small number of bespoke questions can be added.
Will wrkx give us occupancy data? Yes, wrkx can show how often staff attend the office, how often they would prefer to attend, and the reasons behind their preferences.













