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@bizsum
In The Gift of Anger, Joe Solmonese leans on his experience as a lobbyist, which often requires him to understand other people’s feelings and overcome his own frustration, to show the positive side of feeling angry (i.e., being driven to reach a goal). Rather than letting anger take over, self-aware people can turn it into a good, powerful tool for influencing other people and actions. This is a key tactic for negotiating with others and working toward particular outcomes.
Today’s business environment is highly dynamic, making anticipating the future more complicated than ever. Market shifts can catch organizations off guard and lead to lasting problems. In How to Lead a Quest, Dr. Jason Fox suggests that pioneering leadership can help leaders effectively address issues in today’s market. The key to this approach is exploring several potential scenarios that a company may face and developing strategies to support each one. The result is a more flexible and dynamic leadership methodology.
Many companies today are stuck in a rut. They have become complacent, allowing poor customer service to creep into their operations. In More Is More, Blake Morgan asserts that most businesses are missing the type of culture that consistently creates compelling customer experiences. Too much attention is given instead to quarterly earnings targets and pleasing investors—the customer experience gets short shrift. The companies that do focus on it are gobbling up market share. To stay relevant and fend off competition, companies need to knock the socks off their customers and keep them coming back.
In today’s global business environment, supply chains are essential for effective and efficient trade. Current supply chains can no longer be viewed as simple chains; instead, they are complicated networks that rely on technology and flows of information. In Global Supply Chain Ecosystems, Mark Millar discusses the high-priority issues facing supply chain professionals and offers insights into what factors promote supply chain success.
Most companies know that their customers are their most important assets and that nurturing customer loyalty is imperative to long-term growth and success. However, a majority of companies remain either fixated on lead generation and customer acquisition or unsure what practical actions they can take to boost customer retention. In The Customer Loyalty Loop, Noah Fleming outlines a systematic process for earning customer loyalty that is grounded in extensive research on the human mind, emotions, and behavior. Fleming draws upon current and well-established studies to inform a pragmatic, four-stage approach any company can use to attract customers, maintain relationships with them, and position the company for sustainable success.
The success or failure of a project does not lie solely with a project manager. Successful projects are a business management responsibility in which the project sponsor plays a vital role. The project sponsor owns the business case and is responsible for communicating the goals of the project, managing the changing environment, and using his or her leadership skills to realize the goals of the project. In Successful Project Sponsorship, Michiel van der Molen shares the four principles of successful project sponsorship and provides practical advice to help busy executives achieve more control with less effort.
In Personal Success, motivational speaker Brian Tracy argues that some professionals achieve more success and wealth than others because they have a winning edge. A winning edge can be defined as being three percent better than the competition in key competence areas. To gain a winning edge, professionals must develop champion mindsets, work hard, and implement proven success methods.
Women today are likely to be equally represented among their male peers at undergraduate and graduate levels in fields that were once male dominated. However, this balance has slowly eroded in the workplace, particularly in more senior levels of management and leadership. While many factors contribute to this imbalance, women who are highly committed and qualified are often held back simply because they avoid public speaking. In Out Front, Deborah Shames challenges women to face their anxiety and self-doubt and outlines abundant techniques to practice and refine this vital workplace skill. She illustrates the most common barriers to public speaking success and gives women a how-to guide for constructing and delivering stand-out presentations for any audience.
An organization faces a systemic issue when its workers lack the responsibility, skills, motivation, or support to maintain the system or support the organization’s strategy. In Strategic Analytics, Alec Levenson recommends an approach to identifying the underlying problem. Leaders who conduct a comprehensive analysis of business and human resource data can gain a holistic view of their organizations’ underlying issues and why their strategy executions typically fail. By understanding the drivers of organizational behavior, leaders are equipped to evaluate a wide range of solutions, determine which solutions to implement, and align their budgets to best support the execution of their strategies. Strategic Analytics can help organizational leaders build actionable insights that will drive successful business performance and strategy execution.
There is much more to creating a great business than having a great idea. In The Startup Checklist, serial entrepreneur and startup investor David S. Rose explains how to turn a great idea into a successful business venture—from preparing to launch to nurturing investors to moving on to the next startup idea. Rose’s checklist provides innovators with a proven, step-by-step path to entrepreneurship.
In Marissa Mayer and the Fight to Save Yahoo!, Nicholas Carlson dissects two decades of Yahoo’s history and recounts the triumphs and ultimate failures of the leaders who tried to save the Internet giant. When acclaimed Google executive Marissa Mayer was hired in 2012, she applied her extensive experience to overhaul the company, work toward a new vision, and dramatically change the company’s culture. However, it remains to be seen whether her efforts will be enough to revive the failing company or, more optimistically, restore it to its once-held position of glory.
Given the rapidly changing global business environment, successful organizations are constantly striving to maintain a competitive edge that promotes growth. One key to success is to promote learning at all levels. In Building an Innovative Learning Organization, Russell Sarder describes a framework for transforming enterprises into places where people use learning to grow in their abilities and translate their learning into action.
In Flat World Navigation, Kim Chandler McDonald offers strategies for businesses of all sizes to flourish in what can be a confusing new global environment. This new “flat world” presents many opportunities for organizations, including the ability to capitalize on the use of social media to promote brands, connect with customers, and seek out new and unique business propositions.
In today’s disruptive business environment, strategic thinking and leadership are vital to any organization’s success. Leaders who effectively integrate the two elements can overcome the demands of their environments and bring strategy into all aspects of their organizations. In Leading with Strategic Thinking, Aaron Olson K. and B. Keith Simerson incorporate insights from cognitive psychology, systems theory, and game theory to teach leaders how to adapt the four types of strategic leadership to drive change and get results. Through real-life examples and case studies, they show leaders how to use their personal strengths to build collaboration, innovation, and advancement in their organizations.
In People Risk Management, Keith Blacker and Patrick McConnell provide insight and practical suggestions about how to manage people-related risks at large commercial firms. Due to their size and complexity, large companies are more prone to disastrous outcomes, such as those experienced by BP, Enron, and Lehman Brothers. The authors offer practical tools, real-world examples, and best-practice guidance about how to implement effective people risk management across an organization and thereby improve decision-making processes.
There is little clarity among companies regarding exactly what a hybrid sales channel is, but a great deal of clarity in the business environment about why a company should implement one—it is what customers want and what the market is driving. Contrary to popular practice, sales channel development should be based on how customers want to buy, not how companies want to sell, according to sales and marketing expert Rich Blakeman. In The Hybrid Sales Channel, Blakeman explains how companies can ignite growth by blending direct and indirect sales channels to create a sales model that pleases customers while also driving increased market share and exponential organic growth.
In Leading Through Language, Bart Egnal offers a step-by-step method for teaching leaders to inspire others through language. The language of leadership rejects fuzzy terms and concepts and focuses on clear, professional speaking and writing as a means to motivate both individuals and entire organizations.