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@breadhive
P is for Pretzel!
(we’re now back to your regularly scheduled food posts <3)
The weather forecast told us how many loaves of bread to get in preparation for the storm.
Breadcast
Worker-owner stories 2017: Mary Grace
October is Co-op Month, and as a proud worker cooperative our bakery has a tradition of asking its worker-owners to reflect on what participating in this type of business means to them. This year, there are seven worker-owners of BreadHive and we will all be sharing our thoughts on this blog. Today, Mary shares her thoughts!
I’ve been a worker-owner for about two months—I’m only beginning to incorporate “worker-owner” into the set of ideas I have about myself—I’ve been busy!
The everyday reality of worker-ownership is that I get to be a part of a team of people that make excellent bread together (or, depending on the day, I get to go try my hardest on the sandwich line with a different group of equally incredible people.)
Thinking seriously about being a worker-owner began when I could acknowledge how much working at BreadHive was changing me as a person. For me, worker-ownership means that I can rely upon the support and the expertise of the organization to create and maintain a work environment/culture that can be for others what it continues to be for me.
In my previous career, I frequently became frustrated by the fact that others in the organization took for granted/took advantage of my refusal to walk away from work I knew could be better. It’s always been difficult for me to be less than fully invested in the success of a project.
Everyone in BreadHive is able to feel the support of the entire organization when they’re trying to do something new—every person gets excited to share ideas for products, process improvements, and strategy with each other. Working with people who want to see you succeed (because your success is shared) is a source of encouragement and it imparts self-confidence. It’s easier to try new things and take assertive actions when you aren’t being led to believe you’re working alone. It’s hard to describe what it feels like to not be reluctant to ask for help when you come up against a problem you don’t know how to solve.
To know that you don’t have to have the answer to every question asked of you is a new feeling for me—with six other worker-owners with unique perspectives and skill sets, there is an expansive body of expertise I am lucky to draw from. And if nobody knows the answer, and nobody they know knows it, you get to figure it out together. It’s enough to make one feel pretty hashtag blessed.
More of this year’s worker-owner stories
Last year’s worker-owner stories
Worker-owner stories 2017: Chelsea
October is Co-op Month, and as a proud worker cooperative our bakery has a tradition of asking its worker-owners to reflect on what participating in this type of business means to them. This year, there are seven worker-owners of BreadHive and we will all be sharing our thoughts on this blog. Today, Chelsea shares her thoughts!
Last June I was hired at BreadHive to help prepare the café at 402 Connecticut St for its opening and work on their sandwich line. While I knew that ownership was and is a possibility for every employee, I wasn’t positive that it was for me. I felt that I didn’t have enough experience to contribute in an effective way, the thought of being a weak player on an otherwise successful team made me feel incredibly anxious (and still does, tbh!)
However, after working with all six owners I came to realize that its obviously a collective effort, and one that they include all employees in (owner or not). There isn’t one person running the show, that everyone is reporting back to by the end of the shift. They welcome all ideas with open ears and arms, which was a breath of fresh air for me. I love working in a place where owners and employees perform the same basic duties every shift, there is no hierarchy here, owners are still a very integral part of all the little bits that might be looked down upon in another setting. I wouldn’t be happy working in a traditional ownership role, I like to be busy, seeing and hearing what’s going on firsthand. The restaurant industry is a lot of hustle with little reward, but working with such a supportive, dedicated team that values its employees and community like Breadhive does makes joining as an owner an easy decision.
I feel so fortunate that our paths aligned the way they did because in addition to finding the most fulfilling work environment and being the happiest at my work I’ve ever been, I’ve been graced by so many actual angels that I now call my coworkers/friends and I love you all! Going forward I’m excited for new menu and to-go case items as well as expanding catering services, though I can’t wait to see and be a part of all that is in BreadHive’s future.
More of this year’s worker-owner stories
Last year’s worker-owner stories
Worker-owner stories 2017: Val
October is Co-op Month, and as a proud worker cooperative our bakery has a tradition of asking its worker-owners to reflect on what participating in this type of business means to them. This year, there are seven worker-owners of BreadHive and we will all be sharing our thoughts on this blog. Today, Valerie shares her thoughts!
What made you decide you wanted to be an owner of a worker coop, particularly this one?
Wanting more. Working jobs where you love the daily grind but are left feeling unfulfilled. BreadHive, being a worker cooperative, has allowed me to do the work that I love while also being involved in the bigger picture. My voice is heard, my opinions count, and our engagement with the community we live and work in is deeply felt. Being an owner has truly allowed me to be my best self while doing the job that I love. Also, looking at the women who started this business and truly wanting to be apart of it just by seeing the passion in their eyes gave me my drive and confidence when I didn’t have it yet.
Have you noticed any advantages to operating BH as a worker coop and if so what are they?
I don’t feel like I’m the only person who has loved a job but was left feeling unheard or unfulfilled. I think this is why many people end up opening their own businesses and adapting said business to make an ideal workplace for themselves/others. Worker cooperatives are that, but in my opinion, much more. Advantages would be creating opportunities for individuals to self manage, and to have ownership stake in the business (splitting profits accordingly). As well as having co-owners to count on. Owning a business alone is very daunting and involves much trust in others who have no stake and no accountability, and this is what makes having co-owners such a treat! We all care equally and want to see our business succeed. We all have our hands in an aspect of the business and trust each other to make the best decision they can! This has been a freeing experience for me, and one that I’m so happy and willingly sharing with some amazing people!
What makes cooperative businesses different? Especially ours?
Most people in Buffalo will recognize the term “co-op” and think of Lexington. While I’m grateful for what Lexington is as a business and its mission, our coop is pretty different. Worker cooperatives can be defined in 2 ways: first, worker-members invest in and own the business together, and second, decision-making is democratic, one member-one vote. This is the most basic explanation I give to people who have no idea what worker cooperatives are. I googled worker cooperatives back when I was learning myself and I feel like this page will give anyone the answers they are looking for.
BreadHive was founded on creating opportunities for members to essentially own and operate this business together. This alone is pretty cool, but BreadHive has given me an opportunity to be creative and own a piece of something that I thought would never be possible on my own. This is my family and we have some high ambitions!
Anything BreadHive-related you want to brag about this year?
I’m not one to brag (lol) but I will say how immensely proud I am of all of us for this year's work. We opened a cafe last year and we had no idea what that would look like, and let’s be honest, we had very little idea of how to operate it successfully. This year has blown me away with the amazing feedback we’ve received, our great collaborators, and the amazing staff we have.
I want to brag that we have increased our starting wages for employees, and have been able to give raises to all! I also want to brag about our incredible new owners! To have people who want to own this business with us after opening and operating the cafe this year is pretty amazing. I am also going to brag about Chelsea for a moment (our newest worker owner). She is one of the most level headed and talented people I know and to be her “point person” through employee to owner has been amazing to see as well as driving for me personally.
Any reflections on how owning BH has changed you as a person?
I was just having an emotional conversation with Emily (surprise, surprise - lol) the other day and this came up. I’ve always been an outspoken individual, but owning and operating BreadHive has given me so much confidence in decision making. I feel like a few years ago I struggled with that part. I’d have input, but when it came to just making a quick decision I’d hesitate. I’m much better at that and have assurance in my decisions. Looking at the bigger picture and having perspective in my own life. Being apart of a cooperative (even when I was a team member in Lexi’s kitchen) has changed the way I live my everyday life and view our community/the world around me. Also, how can you not continue to change as a person if you surround yourself with driven, unique, and thoughtful individuals daily?
Almost 4 years ago BreadHive posted that they were hiring, and I have been on the scariest/most fun ride to date...Thank you <3
More of this year’s worker-owner stories
Last year’s worker-owner stories
Worker-owner stories 2017: Elizabeth
October is Co-op Month, and as a proud worker cooperative our bakery has a tradition of asking its worker-owners to reflect on what participating in this type of business means to them. This year, there are seven worker-owners of BreadHive and we will all be sharing our thoughts on this blog. Today, Elizabeth shares her thoughts!
What made you decide you wanted to be an owner of a worker coop, particularly this one?
I thinking the reality of ownership became a goal of mine once I realized that it was something that was not only a possibility but encouraged. Before beginning at BreadHive I had never experienced such an open workplace structure, one in which I was welcomed into daily operations so quickly. When I first started I was blown away by how open both the current workers and worker owners were; it was a feeling that I was unaccustomed to – being thoughtfully considered by the entire operation, a feeling of inclusiveness. This feeling of equality enabled me to gain the confidence I lacked when asking questions, learning new skills and identifying areas that I wanted to focus on for personal growth.
I think I always had the goal of owning my work – I take great pride in the work that I do, I enjoy the hustler environment in which I am free to identify projects of interest and get to work. Prior to becoming a worker at BreadHive I was unsure of how to turn these aspirations into a reality. The idea of building something incredible only to give it away was once a novel idea; I have grown to understand through my work and path to ownership that there is nothing more incredible than watching your work be shared and interpreted in new ways by those you invite to be a part of it.
BreadHive’s business model allows individuals from different backgrounds, skill sets and aspirations to come together and identify what is important to them – what do we want to achieve, what do we want to change, what is important to us, what are our goals? These questions are something that we are constantly asking ourselves and the inclusive and efficient nature of the worker cooperative business model helps identify the tools we need to put our plans into action.
Have you noticed any advantages to operating BreadHive as a worker co-op?
“Worker cooperatives are business entities that are owned and controlled by their members, the people who work in them” – the United State Federation of Worker Cooperatives
Being a worker owner enables us to continue highly attentive involvement in daily operations. I feel this continuous involvement is a huge advantage for the success of BreadHive as a business as it enables us to identify items that need to be addressed quickly, shortages in labor or skills or even opportunities to grow current operations or explore new areas. Working alongside our peers likewise fosters an environment in which current skills can be taught and mastered and areas of worker interest can be explored.
With thought to long term goals, as BreadHive continues to operate and grow, worker ownership allows for flexibility and offers stability for the business itself. Workers and worker owners may come and go with the passage of time, new chapters and paths will be explored and growth is certain. Given BreadHive’s structure dedicated to operating with core values (derived from classic worker cooperative fundamentals in mind) I feel confident that we will continuing providing our community with quality products, our workers and owners with stable, quality and dignified work in theory – forever.
What makes cooperative businesses different?
In general I feel that cooperative structures are focused more on the masses rather than serving a standard hierarchy of outside investors and executives. The structure and purpose of the cooperative business model is to serve both the community and those who contribute to its functionality. This focus on serving all contributing members versus only a portion naturally leads to a community of openness as well as the opportunity for better work life balance for workers. Common goals for cooperative structures include paying a living wage, providing quality benefits and spreading generated revenues across all those who play a role in generating it. When you consider businesses that adhere to the cooperative model it just makes sense – spreading the wealth and allowing contributing members to enjoy the benefits of success, for without these member there would be no such success.
As BreadHive operates as a worker cooperative, we invite employees to take on ownership roles in the business where they can then identify areas of personal interest, growth and exploration – an opportunity that more traditional business structures might shudder at. Worker cooperatives, BreadHive included, strive to include all workers (regardless of interest in ownership) in the daily ins and outs of the businesses. All workers are able to attend owner meetings, encouraged to ask questions, review financials, offer suggestions and participate in open discussion. I feel that the worker owners of BreadHive strive to make our decision making process very transparent for all those it affects. We strive to stay focused on the purpose of BreadHive itself – to bring good bread (and other tasty delights) to the greater Buffalo region and do good work, providing a stable, productive and positive work experience for both workers and worker owners alike!
Anything you want to brag about this year?
Looking back on my musings from last year’s co-op month prompts it is amazing to reflect on everything we have accomplished and set into motion. BreadHive has been through a lot of change and continues to spend time working out the kinks while establishing new systems that help us operate most effectively. Although I could likely write a book on the topic of what I am proud of in terms of BreadHive’s growth and accomplishments I will instead leave you with a somewhat abridged list.
In no particular order:
Expanding grab and go offerings
Adding new bread to our lineup
Streamlining and updating our to go packaging
Working with a Cornell Fellow for the summer (shout out to Annabel Bacon and all the amazing work she did with us!)
Hosting a well-attended co-op mixer
Acquiring our liquor license and installing a draft system
Crafting an all new happy hour menu
Expanding our pastry program + moving towards wholesale potential
Working to expand catering program (get @ me if you want some banging food options at your next shindig – [email protected])
Establishing regular board meetings in addition to our weekly owner meetings
Increasing our starting wage
Bringing on two new owners!!!!!
Congratulations to Mary and Chelsea! I can feel the water works starting up whenever I think about your contributions and dedication to BreadHive – I love you both and I am so excited to discover what the future holds together!
How has owning BreadHive changed you as a person?
I have always been invested in the work that I do but becoming an owner of BreadHive means something more to me because it is now a part of who I am. Being an owner of this incredible operation effects how I live my life, the decisions I make and how I think about the world around me. I am proud to be a part of something that strives to benefit those who dedicate their time. I consider myself lucky to have a stable and rewarding work environment that I am in turn able to share with my peers.
Being a part of BreadHive has changed the way I approach my work; so many industries have creative or logistical roadblocks in your way, or even just someone above you telling you no or shutting down your ideas. BreadHive has provided me with the opportunity to work with others who share and encourage my aspirations; here we get excited over the “smallest” of projects (purchasing a grade A panini press) to high impact changes like onboarding two new owners (and having the resources to do so) over the span of a few months.
BreadHive has given me the confidence to tackle new obstacles, the support to accomplish goals and the assurance that sharing the work that we have done will only allow us to continue to our hustle.
More of this year’s worker-owner stories
Last year’s worker-owner stories
Worker-owner stories 2017: David
October is Co-op Month, and as a proud worker cooperative our bakery has a tradition of asking its worker-owners to reflect on what participating in this type of business means to them. This year, there are seven worker-owners of BreadHive and we will all be sharing our thoughts on this blog. Today, David kicks off our 2017 series!
What made you decide you wanted to be a worker-owner at our bakery?
Ambition—which belongs to other people as much as to myself.
When I had my job interview, Emily, Val and Allison described the café that was then in the early stages of construction. Near the end of that description, they shared a knowing look and Emily said what I imagined all of them were thinking: “We’re an ambitious bunch.” I believed that immediately and admired it immensely—and I wanted to partake in their drive. I wanted to be a part of building something, and as I become more involved in BreadHive, I felt my own sense of ambition—ambiguous and difficult to articulate—given a space to find its form. Needless to say, it is still finding its form. It is part of what I am building, and I play only a part in building it.
Becoming a worker-owner at BreadHive meant giving sanction to my own ambition. It felt as though it gave me permission to be ambitious (or a confidence to be, a vehicle to be, a reason to be . . . ). I like the word “sanction,” though, because it reminds me that my ambition is given license with respect to an authority beyond simply me. It just so happens that that “authority” is a collective that tries to disperse authority in the workplace and it includes my voice anyway. It reminds me of the constraints that I get to work within as part of a growing collective. They are not constraints that I regard as hindrances, but rather binds that help give shape to my goals; reminders that my ambition is most fulfilling, and most fulfilled, when it is participatory. When it is our ambition.
My ambition outstrips my abilities, because of course it does. But the collected ability of the workers and the worker-owners of BreadHive continues to be the catalyst that lets my comparatively simple ambitions expand.
What makes cooperative businesses different? Especially ours?
I think that there are a lot of differences that come with being a worker co-operative, but the one that excites and fascinates me the most is the way in which the worker co-operative model can draw out more from its workers and worker-owners than other business models. If labor is treated primarily as an expense, as something extracted from a work-force and owned by management, then the idea of drawing out more from workers can quickly alienate them even further from their own labor and what it produces. Ownership in a co-operative, however, can create a different dynamic with different incentives. When it is felt as something uniquely personal and in solidarity, literal ownership allows workers to negotiate their own relationship to their labor and to offer more of themselves to their work without the counterproductive drag of alienation. That isn’t necessarily an easy process. In fact, for me at least, it remains a process that is at turns exciting and tiring and misguided and inspiring and frustrating and joyful—often some combination of those, really. I wholeheartedly count this as an advantage, though, because the shared ownership model creates a network of support that allows that process to be creative and incredibly fulfilling. That’s fairly abstract academic prose though. A better way to say it is this: my fellow worker-owners at BreadHive offer me examples, encouragement, and a shared purpose that inspires my both efforts and my deep affection for all of them. I want to ask more of myself for the work because they have altered the nature of work for me.
Anything you want to brag about this year?
I am much too good at being humble to brag. (Insert the hair-flick emoji here.) [💁 Ed.]
But I do feel a sense of pride in having been the point person for a new owner (Hi Mary!). Of course I’m proud of Mary for her work ethic and how much she cares about BreadHive and everyone who is a part of it (and I could brag about that). And I’m proud of all the owners for the guidance they gave along the way to both myself and Mary (and I could brag about that). And I’m proud of the employees who helped create a workplace that new people want to join and take ownership in (and I could brag about that). But it is a strange new feeling to have personal pride on behalf of someone else in this way that is difficult to define, and I want to brag about being given that gift.
How has owning BreadHive changed you as a person?
Being part owner of BreadHive has made me a more social being for sure, both personally and professionally. It brought me new friendships, and in changing the nature of my work life, allowed me to find free time for myself and for other relationships in a way that I used not to be capable of. (Yes, for as busy as I am now, I feel as though I have more free time than I did before BreadHive!) The constant dialogue involved in day-to-day production and in week-to-week long-term planning has definitely had an effect. That, combined with the feeling that I am collectively holding the banner of BreadHive, has made me much more comfortable seeking out opportunities to interact with and learn from other bread bakers.
More of this year’s worker-owner stories soon!
Last year’s worker-owner stories
Twin Peaks: S01 E03 “Zen or the Skill to Catch a Killer” (David Lynch, 1990)
Good form
Introducing: Annabel Bacon, The High Roads Fellow
Hi everyone! Annabel Bacon speaking :) I am a sophomore at Cornell University (go Big Red) and am doing a fellowship at the ~Breadhive Worker Cooperative Bakery~ this summer from June to July! If you were wondering who the girl is that is always at Breadhive working on her computer in the corner from Monday through Thursday, yep, that’s me. Roll through and say hi while your grabbing a bagel or if you are interested in my research (I like talking about it). I will also be occasionally checking you out (from the cash register that is).
Now for an explanation as to why I am here (and no, it isn’t just for the bread), I am participating in the High Roads Fellowship through Cornell University, and am stationed at Breadhive doing research on cooperatives in the Buffalo region. My aim is to increase knowledge about cooperatives in this area, and research the factors that go into a successful cooperative, such as Breadhive. By studying these factors, hopefully I can foster cooperative growth in this region.
You will probably be seeing my blog posts from time to time about my experience working/researching at Breadhive, so this is an introduction to ~me~ (nice to meet you all). Okay, that’s all for now, but look out for my future posts!
Dough-verload and bread-cycles to win
do you ever just see a post and…wanna throw it in a fire like a piece of bread
like this….just throw it
mood
I really need everyone to see me throwing a piece of bread into a bears mouth.
Edit: since people are concerned I’ll clarify - these bears are not wild. They’re retired show bears. They’re very famous - google waving bears.
Worker-owner stories: Allison
Our series on worker ownership concludes with founder and procrastinator Allison Ewing, head baker and the person who updates our instagram. Also in this series: David, Valerie, Emily, Elizabeth
When two friends and I started seriously kicking around the idea of starting a bakery, I was at a baking industry conference in Maine talking to professional bakers and bakery owners. I got lots of great advice on the ins and outs of operating a bread business from them, but I also talked to other young bakers about their full time jobs. The consensus: the pay was low, the hours were brutal, but it was worth it to produce bread they believed in. I thought about the bakery I was trying to start and our hope to find people with that passion and offer them hours during the day, provide the potential of equity ownership, and encourage their mastery of the craft. The catch: we’d have to do it for ourselves first.
Emily and I knew that worker cooperatives are hard to start, and bakeries are a notoriously tough business. But we wanted to prove that worker ownership is a valid way to set up a food business. The food industry is notorious for burning out employees, but also a career that people are incredibly passionate about and dedicated to. We figured that if we gave people the incentive of owning their own work, we could redefine a sliver of the industry for ourselves.
People ask if it’s hard to give away the business I built, and it probably seems strange that a new owner gets the same vote and equity stake that a founder does. But offering that to the people I work alongside of means they have the same reasons I do to work hard, think ahead and create better and better bread every day. I’ve never worked with a team of people who share a similar work ethic and dedication to a productive, supportive work environment like the one we’ve built at BreadHive.
We’ve come a long way. In 2014, we were three women without any industry experience opening the doors of a wholesale bakery. Three and a half years later we have that bakery plus a new cafe, a writeup in the New York Times, some Best Bread plaques and a signed picture from Britney Spears. But I know that we’ve achieved something cool when a talented, dedicated person decides to commit to the business we built on the foundation of equity ownership. We have five worker owners at this moment in time and thirteen total staff, some of whom have chosen the track to ownership. A worker cooperative’s mission is to create good jobs. And that’s why we turn the ovens on each morning: to create meaningful work for ourselves and as many other people as possible.
photos by Beth Insalaco
Worker-owner stories: Elizabeth
Our series on worker-owners’ thoughts about owning and operating a cooperative food business continues with Elizabeth Dashnaw, our youngest owner, who writes and executes the menu at our cafe... among many other things! Also in this series: David, Valerie, Emily, Allison
The most straightforward TL;DR explanation of a worker cooperative, to me, would be a structure in which the workers either own the business currently or the possibility of ownership is available. A more detailed explanation (one that I would certainly provide to an interested Buffalonian) involves understanding what worker owners are involved in – from strategic planning to short and long term goal setting in addition to having a hand in everyday operations. Rather than just overseeing operations or serving as a traditional management team, worker owners are right in the midst of operations on a daily basis, which I feel enables us to make the most well informed decisions for BreadHive. By working with our products and interacting with our contracts, customers, and community on a daily basis I feel that we are able to provide the consistent and quality experience that has come to be expected.
Becoming a worker owner has provided me with the opportunity to apply (also expand and improve upon!) my skills and interests to something I can take pride and *literal* ownership over. I always wanted to be a part of an opportunity that would not only involve exciting and meaningful work but likewise provide an expectation of responsibility and even risk. I was looking for an opportunity to work towards something more meaningful than just showing up to a job to make someone else’s dream come true. Worker ownership has enabled me to take great pride and fulfillment in my work, in addition to ensuring an investment in my future as well as my communities.
Being part of a worker cooperative means that you aren’t alone in your responsibility; you have more than just yourself (or a partner) to rely on. Worker owners are all in the same boat – we are all invested in our work and want to succeed above and beyond our expectations. Worker ownership offers a unique kind of diversity in that we all have strengths and weaknesses in terms of work ethic, skills and even personalities. I think the differences in how we approach worker ownership enable us to become a stronger team and get shit done, so to speak.
The sixth principle of cooperatives speaks directly of collaboration; something I feel makes our goals more attainable and our products more desirable in addition to strengthening our community ties. Collaborative involvement enables us to promote and educate our community about locale trades, partnerships and businesses. I have always felt that one should look for the opportunity to learn about new things in order to better your own understanding of not only yourself but the systems in which you are a part of.
sandwich photo by Beth Insalaco