I'm actually obsessed with Minfilia because she's literally a HR manager, but like, considering the genre she's in, the rare and elusive Actually Good-Aligned HR manager. like:
• Typical HR manager hairstyle (and color), as well as fashion sense
• Weirdly close and yet markedly hierarchical relationship with her receptionist/bookkeeper (who wears a similar, but obviously less fancy, outfit)
• She's in charge here but mostly handles, well, human resources and inter-organization matters. Conducts job interviews, has her own personal office which holds The Organization's Statement, Historically Important Piece
• Definitely lied to the wol during their job interview about the workplace benefits they would be entitled to; as G'raha remarked in early endwalker, we *should* get our aetheryte fees reimbursed [of course it might simply be a gameplay feature (doylist explanation) but i find it funnier and also accurate to the way the Scions work wrt the wol]. Also whether or not we get paid *at all* remains debatable. All of this (plus the fact there are other candidates for the job when we first go to the Waking Sands, and that, at the time, we were merely a novice adventurer, not *the warrior of light*) hints at some suspect HR practices. Pretty sure Minfilia thought we'd be (cheap, abundant) workforce (as common adventurers), who had potential (due to our suspected Echo), but don't usually expect benefits or look too closely at the fine print (sidenote: we did not even sign a contract. In typical small business fashion, the Scions let their uninsured, non-salaried freelance worker bear the worse of the workload and deal with the worse and most dangerous parts of the job)
• We were hired *because* of Our Health Condition, which i still find hilarious (and mirrors that one time We Got Fired From Our Gig Job because of Our Health Condition), but not offered any medical attention or insurance or even benefits/accommodations (come on, we could get extra PTO after each "canonically makes you feel ill and unsafe" Narratively Meaningful Vision.)
• "We're all a family here :) come on what we do is for the greater good, surely you wouldn't let all those people die?" <- typical NGO/social work HR manager statement. If you know you know
• In a position of leadership and direct management, but not the actual boss (who is actually the founder's direct relative (no, it's not a cult, whatever made you think so?)). Since theyre a non-profit and can't afford to take bribes from the local gouvernements (lol) they have to do what all charities do: curry the favor of their wealthy patron and therefore submit to the whims of Little Lord Alphinaud. Meaning that Minfilia's leeway is strictly limited whenever she and Alphinaud disagree on something (see: moving headquarters to Revenant's Toll; founding the Crystal Braves)
• Established cliques. The Archons as senior/high-skilled members are clearly keeping to themselves while all the adventurers stay together (a social dynamic that we tend to forget considering that the massacre happened quite early in the story and we never saw much of j'moldva and cie, as the only surviving adventurers, afterwards). I am reminded of many, many a remark made by union spokespeople in my real-life labor relations meetings on this matter. The wol themselves is used as neutral party/pawn by both Minfilia and Alphinaud (remember that Alphinaud once asked if you had Minfilia's permission to be somewhere. They both are your bosses!)
• Her workplace promotion turned her into the literal "Word of the Mother", aka literally God's Spokesperson, The Ultimate HR Manager. Representing Hydaelyn in our dispute with Ardbert's gang in HW, and then acting on Her behalf to stop the Flood of Light on the First (so like, quite literally a "human resources manager". If you forgive the off-color joke here)