Tanacon - what went wrong?
I just finished Shane Dawson’s documentary about Tanacon. If you don’t know what Tanacon was head to the YouTube channel of Shane Dawson and watch the documentary series.
When I heard about Tanacon I had a gut feeling that it was a classic disaster. Classic in that sense when people who don’t know how to run a convention organize one and make all the entry level mistakes. This was a perfect example of that. Luckily, no body died as Shane said.
Mistakes were made in every step on the way. From the contracts to the actual organizing. Event production is a really hard field to work. The win margins are slim compared to how much work a convention or an event takes. What I gathered from the series the owner of Good Times doesn’t actually know how to organize a convention. Tana knows even less. But still they’re are equally guilty.
WHAT WENT WRONG?
Don’t trust when something is said to you but the contract says something else. When things go wrong people will take out the signed contracts and what you have discussed gets lost in the air (if you don’t have witnesses).
You’re not responsible for other company’s losses. The ticket company clearly played the owner of Good Times. Usually the ticket price includes the sales commission that goes to the ticket company. When things go wrong the ticket company only holds that comission and transfers the rest of the money to the production company. But the contract was signed.
Planning, planning and once again planning. 6 months for a convention holding little over 1000 people is enough (if you know what you’re doing).
Overselling tickets is one of the biggest sins an event organizer can do. You should never sell more than the venue can hold. You’ll endanger your staff’s, performers’ and visitors’ safety.
WHAT SHOULD BE DONE?
Refund the tickets.
Pay back the travel expences of the fans.
Pay the bills.
Tana should take care of the fans and their refunds. After that move to a different talent agent / manager.
The owner of the Good Times should take care of the Mariott and other expenses of the convention. A lot of your reputation is saved with a proper apology and paying your bills.
This is a hard lesson for both of them. They did wrong. Luckily, you can always do better. Learn, pay your dues and don’t repeat your mistakes.






