Avoid the Landline Nightmare — VOIP Phone Systems Saves New Mexico’s Business Opportunities
When looking to advance your business while cutting costs, it’s easy to overlook the type of phone systems you’re using. While POT landlines used to be the standard for voice communication, these systems are now overpriced, poorly maintained, and archaic.
When using DSI’s VOIP phone company services, you’ll leap into the 21st century with communication possibilities you never dreamed possible. You’ll never miss an important call again through cloud-based control and multi-device compatibility.
Here’s a little story about Anita’s opportunity to expand her business and what happened when she couldn’t receive that important call on her landline.
Anita’s Nightmare on Landline Street
Anita owns a painting company in Albuquerque, New Mexico. When she heard about VOIP phones, she thought they sounded weird and expensive. Plus, even though she’s now paying $250/month for her landline, who needs the hassle of changing everything over?
At a recent networking event, Anita met Bill, the building manager of one of those fancy resorts in town. After realizing he was looking for a painting contractor to repaint his resort, Anita seized her opportunity. Bill agrees to call her office Monday morning to discuss a possible contract.
She hands him her business card and quietly begins her pre-contract celebrations.
Monday comes. She wakes up late. Rushing out to her garage, Anita sees she has a flat tire. She’s going to miss this call!
She frantically calls Randy, her business partner, to see if he can make it to the office, but he’s in Las Cruces. Now what?
When she finally arrives at the office, she checks their voicemail. The line is dead. She calls the landline company on her cell phone, but they won’t be available to look at the line for another 3 days.
As for Bill, he called Anita’s office twice that morning. Each time he got a message saying the call couldn’t go through, leaving him with the impression that Anita’s company wasn’t reputable enough to handle the job.
By the time Anita got a hold of Bill, he had already signed a deal with another company.
Why is she paying $250/month for a landline that’s making her lose business?
Anita’s Got This With Her New VOIP Phone System
Let’s see how Anita’s business flourishes when integrating DSI’s VOIP phone company services.
Anita still thinks VOIP phones sound weird, but she’ll save $200/month by switching and gets to keep her business phone number. Might as well give it a shot.
DSI’s VOIP phone company installs the new system and shows her how to access all its features through her online portal and mobile apps. She’s starting to like this VOIP phone thing, after all.
Now, on to Monday’s call. Anita’s still having a bad morning. She wakes up late, and she still has a flat tire. But wait. She doesn’t even have to be at the office to receive this call!
Anita jumps onto her online portal at home, forwards the office’s line to her cell phone, and, while sitting at her kitchen table sipping her coffee, ends up answering the call like the pro she is.
After negotiating the biggest contract in her business’s history, it’s time to celebrate. Anita calls Randy in Las Cruces to let him know he’ll be taking the office’s calls the rest of the day. She hops on her online portal and schedules office calls to forward to Randy’s phone until 5 pm, then tells the system to switch to voicemail after 5 pm.
With DSI by her side, Anita’s got this!
There are a lot of lessons to be learned from Anita’s story. Let’s break it down.
POT landlines aren’t getting any cheaper. While small businesses may get away with paying hundreds of dollars a month, larger companies will pay thousands, if not tens of thousands, a month.
For a small business like Anita’s, DSI’s VOIP phone company will whittle those hundreds of dollars a month down to tens of dollars a month.
VOIP phones work with the internet to provide HD sound quality and features that landlines can’t replicate. You can quickly forward, route, and transfer calls seamlessly through online portals that can be accessed from any device.
Since few companies are even willing to work with aging POT landline systems, it’s more common to see these lines go down, taking them days to weeks to fix.
VOIP systems are highly reliable, and when partnered with DSI, you receive 24/7 support through Crexendo’s web services and DSI’s local support through their 7 locations in New Mexico.
Anita’s story demonstrates the tip of the iceberg when it comes to the capabilities of DSI’s VOIP phone company.
VOIP systems allow users to conduct video calling and voice calling through multiple devices, including desktops, laptops, and cell phones. VOIP systems offer online faxing, give you voicemail messages through email, and allow you to see who can take calls through the portal.
The time is now to switch to DSI’s VOIP phone company services!
Why choose DSI’s VOIP phone company services?
If you’re a New Mexico business, there’s only one choice when it comes to having the most reliable VOIP phone company provider, and that’s DSI.
We’re not just here to sell you a phone service. We personally install and train you and your staff on how to use this system. When you need help, Crexendo, our cloud-based provider, offers continuous tech support backed by DSI’s local tech support.
Plus, DSI’s integrative services provide you with a suite of solutions, from managed IT services to print solutions and so much more. Integrating our solutions gives you one bill and one place to call anytime you need help. Contact us today to learn more about our VOIP phone company solutions!