The entirely unnecessary demise of Barnes & Noble
“Whether the Andrea Gail rolls, pitch-poles, or gets driven down, she winds up, one way or another, in a position from which she cannot recover. Among marine architects this is known as the zero-moment point – the point of no return.” –Sebastian Junger, “The Perfect Storm”
Posts like this aren’t my usual fare, but there’s a lot of readers on Tumblr. So y’all might be interested – or, if not, you really should be.
On Monday, this went down:
That’s the bloodless, matter-of-fact, ho-hum business event way of describing it. Let me paint you a different picture.
On Monday morning, every single Barnes & Noble location – that’s 781 stores – told their full-time employees to pack up and leave. The eliminated positions were as follows: the head cashiers (those are the people responsible for handling the money), the receiving managers (the people responsible for bringing in product and making sure it goes where it should), the digital leads (the people responsible for solving Nook problems), the newsstand leads (the people responsible for distributing the magazines), and the bargain leads (the people responsible for keeping up the massive discount sections). A few of the larger stores were able to spare their head cashiers and their receiving managers, but not many.
Just about everyone lost between 3 and 7 employees. The unofficial numbers put the total around 1,800 people.
People.
We’re not talking post-holiday culling of seasonal workers. This was the Red Wedding. Every person laid off was a full-time employee. These were people for whom Barnes & Noble was a career. Most of them had given 5, 10, 20 years to the company. In most cases it was their sole source of income.
There was no warning.
But it gets worse.
Keep reading
I buy from Amazon, not books but other items. I’m done with barnes and nobles. I’ll go and look and take up their time but then I’ll head over to the library and get it for free or used. I hate that companies are more interested in their paychecks than the service they provide