Hey @taylorswift @taylornation
I’m reaching out because I’ve been a loyal fan of yours since 2007 and unfortunately I’m one of the many who has been affected by The Eras Tour Ticketmaster fiasco. My plan was to get wheelchair accessible tickets to night 1 or night 2 in KC, but had no such luck due to all of the glitches and repeatedly getting kicked out of the queue, etc. I then decided to look at ADA tickets for Denver and the site glitched and I accidentally purchased ADA tickets, but I had to immediately cancel my order because for 2 it cost around $840 and my family cannot afforded that, along with the cost of making the trip. So, I had to call capital one for a refund to our account. I am absolutely crushed! I have never missed a tour and the fact that I’ll miss seeing you after 4 years of not touring is just so devastating, as seeing you is the one thing I’ve always had to look forward to in my life. I hope and pray there will be another opportunity to purchase tickets. Please help if us all if you can! I love you and happy birthday week! ❤️



















