Febbs Solutions Limited

FEBBS Solution is a Management and Business Solutions provider; an International Consultancy with offices in London, UK and Lagos, Nigeria. We have a pool of seasoned learning and development thinkers allowing us to specialise in the designing and delivering of business and management transformational programmes based on the concept of strengthening pathways for achieving strategic and operational business goals.

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Femi Loye Helps to Boost your Business Profit  -  Femi Loye and Bolanle Loye, the leading consultants from FEBBS Solution Limited conduct business and management transformational programs to help you achieve your business productivity and profit with an innovative approach.

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Capitalizing on the Power of Customer Relations Management

Customer Relationship Management (CRM) refers to the strategic processes that oversee the needs of the target customers related to an organization. Attending to customer needs and fostering solid relationship with the customers is crucial to a company’s success. In order to ensure continued profitability, a company needs to stay in the good books of its existing customers and also find new ones, so as to expand its customer base. It is the responsibility of the CRM professionals to maintain an account of customer behaviors and make necessary changes in the company’s products or services as well as its policies.

Objective of CRM

The chief objective of CRM is adding value to an organization’s customers, which in turn means greater revenue for the company. However, the process of CRM depends largely on the financial situation of the company. While developing a CRM strategy, business consultants like Femi Boye and Bolanle Boye of Febbsolutions go through the series of stages required for successful CRM. They customize and implement the processes that bring in quick results. They also go a long way in identifying the potential risks associated with a particular initiative. The process of customer relations management is indeed a lengthy one, however, it is seen that customer centric business efforts achieve long term success.

Reports from CRM Consultants

The reports issued by the CRM consultants can be referred to when making the advertising plan and marketing strategy for the company. This will ensure that the ads are more targeted and the marketing plan is compatible with the demographics of the company’s customer base. Are you ready for the many advantages of CRM?

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How to Prevent your Team from Burning Out at Work

Every CIO dreams of having a fully committed team. A highly motivated and strong team that totally understands the significance of information technology and helps in accomplishing company goals is an asset that cannot be underestimated in any way. However, in the contemporary competitive scenario, it is important to deal with the factors that may cause the team to burn out. Prevention of Team Burnout According to Femi Loye and Bolanle Loye, reputed management consultants linked with FEBBS Solution--Management and Business Solutions providers with offices in London, UK and Lagos, Nigeria; it is the job of those high up in the organizational hierarchy to stop burnouts from taking place in their teams. At the very onset, they need to identify the team members who are likely to burnout at the earliest and thereafter they need to keep a watchful eye on them to keep track of the problems –as and when they arise. Once the problems start surfacing, it becomes essential to take positive steps before they attain irreversible proportions. One of the best ways of tackling the issue on hand is by stopping everything that is being carried out by the team. Instead of letting the members get too consumed by their actions, it is best to get their total attention by bringing work to a complete halt. Way Forward…. After the team is off-site, smartly conceived team building exercises can be introduced to allow team members to take a break and spend some quality time together. With no structured agenda for these events, it becomes easy for them to unwind and feel regenerated once again. Stop burnouts in your organization—today!