Communication Repair Strategies for Students and Teachers
Communication Repair Strategies for Students w/HL, CAPD, or Receptive Language Disorder When a student fails to understand oral communication, often times he/she does not acknowledge there has been a breakdown. Consequently, the teacher is unaware that information is not being conveyed. Students with receptive language disorders, CAPD, or hearing loss, as well as teachers benefit from being taught specific strategies to repair communication. Student Strategies:
Non-specific strategies (e.g. what?, hmm?, huh?) - these tend to be the most commonly used but in most cases elicit a mere repetition of the information. Students should be taught that this is the least effective strategy.
Confirmation - when the student repeats what he/she understood, also known as reauditorization. This strategy is most effective when the student has understood at least part or most of the message.
Request for rephrasal - student is taught to ask “can you say that a different way?”
Request for information - when a student asks a specific question about the missing information (e.g. “what is the name of that animal?”, “what is the third step in the process?”, “what operation do i use?”)
Request additional time - students with auditory processing disorder often get more confused by rephrasals or additional information. Instead, they benefit from requesting extra time (e.g. “give me a minute to get this down.”)
Teacher Strategies
Repeat - students with CAPD often benefit from a verbatim repetition of the original message to allow for additional processing time without the cognitive load of additional information.
Feedback - if a student is off track be sure to let him/her know by using nonverbal signals or verbal comments (“that’s only part of it” or “hmmm let’s review this again because it’s an important point for you to understand”). If the student is on track but appears insecure, provide positive feedback and encouragement.
Elaborate - provide a definition for a keyword or concept, provide a synonym or more commonly used term, provide examples which can be connected to life experiences.
Reduce/restructure original message - simplify your explanation, avoid using passive language structures, emphasize keywords and concepts. Talk less to say more.
Provide additional information - offer visual supports, manipulatives, request a peer explanation, provide a model, etc.









