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The records management chapters have helped me understand how to manage my records and electronic records by letting me know that the only records that should be stored are the ones that have some sort of value to the company/ organization. And there are various types of values that these records can have. Some may be legal, financial, historical, and daily operations. It is important to manage your records because you will need some sort of evidence if you come across something. This way, you will know where exactly the document is and you could just pull it right out whenever you need it. One thing to make sure is to always keep records updated and to make sure you name the file correctly. There are alphabetic indexing rules that administrative professionals can follow to make sure this is done correctly. Managing records for administrative professionals can make things much easier for everyone. Records can be stored in files or electronically. Either one of these options is great to keep your records managed.

Non-verbal communication is just as important as verbal communication. This image shows some mistakes that people make with when displaying their body language. People can really tell a lot about you when looking at your body language. And it could either be a positive image or a negative one.

This chapter has helped me realize that I can strengthen my written communication in several ways. By determining the purpose for the messages and organizing my content correctly. You do not want things that don't belong in the message to be there. It will confuse the reader and it will just make you look bad. Figuring out what kind of approach is important because then you can start composing the message so that it flows the right way. Editing your document is something you have to do! Making sure everything sounds correct and the way you want it to sound is important. You do not want to convey another message because of the poor writing communication skills you have. The messages should be formatted for business and it should look professional.

Customer service is really important to clients. If you have great customer service it is more likely for your customer to come back to your business. If your customer service is just bad, then customers are most likely to go somewhere else.

Leadership in the workplace plays a really important role. A good leader should be able to take the initiative and have others be able to model that after. An effective leader should be be organized as well. If you present a positive image then it is easier for others to look up to you and have others want to follow your example. Listening to what others have to say is also a really important step when you are a leader. Whether you support it or you have something that concerns you, you should be able to give that criticism and talk about it.

Work ethic is really important in the workplace. You can move up higher in a position depending your work ethics. But if you are unethical, people will not respect you and they will not want to be around you. I believe that everyone in the workplace should have great work ethics. This shows what kind of person you are.

Figuring out different ways to handle stress is important because stress can be really bad for you if you do not do something about it. It can make you sick and make you unhealthy. This is a picture I found on the internet, and it shows you different ways you can cope with stress. I feel like all these techniques are really good because you can always do different things to help you deal with stress. You just have to figure out what works best for you and apply it. Discovering new relaxation techniques is good because you always need some time to relax and just have time for yourself. I feel like this always helps me when I’m feeling stressed.

I believe that communication is a really important concept about teamwork. Communication is really important because you need to have good communication skill with your team members in order for your team to succeed. If there is no communication within the team or if some team members fail to communicate properly with the rest, then the team might face some challenges and might have a harder time to get to the goal they want to achieve. I know that this concept will benefit me the most in the workplace because no matter what I do, I will always have to communicate with someone. By always putting my communication skills to use and doing it effectively, my communication will improve and it will benefit me a lot in the workplace. They key to great teamwork is communication.

Even though this image shows this worker worrying about her physical appearance, this is taking it too far. This shows exactly the opposite of having a good professional image. You can see that her desk is full of folders and her feet are resting on top of her books. This just makes her look bad and it might have her coworkers thinking that she is lazy and not professional. People will not take her serious in her workplace. She needs to improve her professional image so that others could have good impressions of her.

First post on tumblr and I wanted to share this picture I came across to.

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