Claire Keane
ojovivo
RMH
DEAR READER
KIROKAZE
cherry valley forever
Show & Tell
Misplaced Lens Cap
Sweet Seals For You, Always
he wasn't even looking at me and he found me
Andulka
❣ Chile in a Photography ❣
Three Goblin Art
Origami Around
Sade Olutola
Janaina Medeiros
we're not kids anymore.
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#extradirty
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@glenchancy
How Can Orthodox Parish Life Return to Normal?
There are many reasons Orthodox faithful need to be concerned about the conditions under which parishes are "re-opening". Are the changes temporary? How can we go back to normal?
http://monomakhos.com/wp-content/uploads/2019/12/Returning-Orthodox-Parishes-to-Normal-Life.pdf…
http://monomakhos.com/when-are-knights-not-real-men/#comments…
I am privileged to be a panelist on an exciting upcoming Webinar on Wednesday, 22 April 2020 at 12 pm EDT. The topic grew out of a survey done of North American companies of all sizes about their needs for bank statements/reporting. We uncovered quite a number of recommended best practices. Be sure to visit this link to register today!
Upcoming Webinar: Digital Commercial Banking Communications Design I am privileged to be a panelist on an exciting upcoming Webinar on Wednesday, 22 April 2020 at 12 pm EDT.
Businesses spend billions every year to attract customers, only to push them away. Customer attrition does not have to be inevitable.
Customer Facing Schizophrenia as Companies Work Against Themselves
Customer Facing Schizophrenia as Companies Work Against Themselves
I had signed up for new service. When the first bill came, I saw it was a higher amount than the sales rep had quoted me. I called the customer service number on the bill. The customer service rep explained that sales always got the amount wrong, and he didn’t know how they got away with that. I immediately tried to cancel, only to be told I had a one-year commitment. After an hour walking up…
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Dig Deeper For Success With Software Business Requirements
Dig Deeper For Success With Software Business Requirements
Over a decade ago, I was at the final interview to become a business analyst for a bank enterprise pricing and billing system. The executive interviewing me, in the interest of full disclosure, told me that the customer base was very angry. To calm them down, the company had promised to hire a business analyst with a finance background and banking experience. Wanting to understand fully what I…
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Growing Profits and Getting the Right Commercial Deals
Growing Profits and Getting the Right Commercial Deals
The past decade has been a trying time for banks. In a flat interest rate environment, thin margins on loans and overall difficult economic conditions have made it difficult to drive revenue growth based on loan portfolios. As Financial Institutions have focused on other ways to grow, the average share of net revenue non-interest income has expanded to over 40 percent. Yet, a survey done by Ameri…
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How SEC Football Improved My Sales Game
How SEC Football Improved My Sales Game
The Swamp It is possible to sell a product to customers when you don’t understand their culture or their way of life. But it sure can be a lot more difficult. Curiously, the incident which made me acutely aware of this involved SEC football. I was on the floor of the convention center in Las Vegas in our booth, when one of the sales reps came over with four gentlemen in tow. The sales rep was…
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Glen Chancy has over 18 years of experience in banking software. Glen currently is the Product Director for a suite of four applications which work together to provide advanced Enterprise Pricing a…
Quick update to my bio on my blog.
When I first started doing demonstrations for bank software sales, I made the most common mistake there is. I spent my time in front of potential customers telling them all about the wonderful feat…
Glen H Chancy