Wagamamaâs Bicycle Advertising: Where they went wrong when they could have gone right
Earlier this summer, Wagamama got creative with a cheap advertising stunt, putting their bright green Wagamama bicycle locked at a nearby bike rack. They didnât expect to find an immediate outburst of angry Londoners though, who claimed that they were taking up precious rack space and smothering the public with another ad.Â
Itâs not uncommon to see bicycles propped up at a busy street corner in major cities around the world sporting a local businessâs name or logo and yet why all the uproar when Wagamama does it? Well, there are a few issues with the way Wagamama executed it... First, bicycles with adverts are typically found tied to street lamps and other random locations that arenât necessarily used for personal bike storage. Not only was it obtrusive, but i was unattractive. Most of the bikes you see with advertisements on them are actually quite cute (picture a beach cruiser bike with a wicker basket full of flowers and a hand painted logo for a local artisan coffee shop). Lastly, since it wasnât at least visually appealing, it should have had something else to offer. For an advertisement to be effective, it needs to provide the audience with some sort of value, whether that be via the aesthetics, learning something new (ie people who use dating apps go on double the dates of those who donât... then shows a dating app company), perhaps a discount, etc...Â
So, how could they have used the same advertising tactic and gotten better results? There are a number of things Wagamama could have done for a more effective ad. Here are a few ideas...Â
1. If the bike is going to be taking up space at a busy, public bike rack, then it should have actually been ridden by someone. The most obvious would be one of Wagamamaâs employees. Then, the bike could have had a more relevant message, maybe something along the lines of: âpowered [and/or fueled] by Wagamamaâ or âa better commute because of Wagamamaâ. It could be loads of things, but you get the gist.Â
2. If the bike was not going to actually be used by someone and was going to be locked at a public rack, then it should be useful to those fellow bikers by offering additional bike parking. They could do this by saying something like âlooking for somewhere to lock your bike? Use Wagamamaâs rack across the streetâÂ
3. Another alternative to the above, would be to say on the bike somewhere obvious that âfeel free to block us in, weâve been around for XX years so clearly weâre not going anywhereâ-type of message. This would at least allow someone to leave their bike beside the Wagamama bike and thus not have the Wagamama bike taking up additional precious space.Â
4. It should have at least been attractive. They could have made it cute or funny to look at. It could have had a silly paint job of a bunch of noodles or maybe soy sauce (or whatever condiment they use most) with a message along the lines of: legs feel like noodles after your ride? Weâve got the sauce to make it betterâ ...well, that may not be our finest, but again, you get what weâre saying.Â
5. Offer a benefit to visiting Wagamama. Ultimately, the advert was used to try to attract visitors to their restaurant and yet they didnât give people any reason why they would. Now, weâre not touting a discount strategy (because theyâre usually not the best method to gain customers), but they could be used to at least draw people in. Maybe something like: have a  free pint on us if there are no spaces left on this rack. Then people would welcome the idea of not being able to get a spot.Â
Anyways, thats our two cents on the matter. Like everything, its easier in hindsight and this is simply our perspective with limited knowledge of what Wagamamaâs goals actually were. For all we know, maybe they were very strategic and wanted the outcry to get the publicity. Negative publicity isnât usually the goal, but hey, as they say - any publicity is good publicity. We wouldnât be talking about them now if they hadnât done this - so thanks Wagamama for the material (we really do love some Wagamama - itâs our go-to spot while in London Heathrow and if youâre ever there at breakfast get the coconut porridge!).Â
Thanks for reading and happy advertising!Â