gov 3.0

Class blog for Beth Noveck's Fall 2013 Gov 3.0 class at NYU.

[govcandesign-blog]

Hi Gov3.0,

Update for you from Canada. We came back from New York ready to present tons of ideas to our Government of Canada colleagues. For their benefit and yours, here is our story from the beginning. Over the course of three short months, Gov 3.0 drastically helped us reframe our goals,...

[gov30]

The long road to México Verifica

I remember the first feedback that Beth gave me about my initial “problem”: “Is this PolitiFact on Steroids?” she asked. I was really mad because... she had a point. After all, I had proposed a fact-checking-in-real-time project (whatever that meant exactly). What was the problem I wanted to solve? I had jumped right into a “solution” without thinking about the actual issue. If it was the rapidness of fact-checking, Twitter already did that.

Gov3.0 taught me to be patient, to spend more time actually thinking about the problem rather than going ahead with the “solution”. To do extensive research, to talk to people from different backgrounds, to don’t be afraid of realizing that maybe there is no problem… or maybe the problem already has a solution.

The problem that I decided to tackle was falsehoods in politics and how to reduce them. Soon I realized that this idea would need to be rethought. Beth put me in contact with founder of PolitiFact Bill Adair, who provided me with amazing insights about lies. Here I discussed this conversation. In summary, he said that people should have the right to lie. What? “No,” I thought, “Politicians and public officials shouldn’t lie.” He convinced me pretty easily: restricting the right to lie would imply restricting the freedom of speech, which is at the heart of democratic governments. Thus, politicians should be able to lie. Disagreement promotes deliberation and discussion. And, if citizens are well informed, it helps to identify those actors we shouldn’t elect. These, in turn, impose disincentives to lying, which might help reduce falsehoods. Hence, the problem was the lack of specific fact-checking mechanisms in Mexico that could identify lies and give this information to citizens.

Here I started thinking about the solution. What sort of mechanism should it be? I was, and still am convinced that the way PolitiFact works is great. Staff writers do research about the accuracy of a statement. Later, a team, or jury, get together and they deliberate over the final ruling: True, Mostly True, Half True, Mostly False, False, or Pants-on-fire. As a communications scholar, I think that lack of fact-checking in journalism is a big issue and a way to solve it is to provide better tools to journalists. I initially proposed a solution that followed a similar workflow as PolitiFact. Planned as a collaborative endeavor with a news media organization in Mexico, my project would rely also on the work of journalists to do the research and check the accuracy of statements. It was a good model, an OK model. But, how could I leverage it with the skills I learned in class?

Gov3.0 helped me take the project further and reimaging it. Citizens have expertise in multiple issues. The work of government shouldn’t reside only in elected officials and bureaucrats: top-down governance no longer applies. Collaborative democracy is urgent, and needed to bring legitimacy to decision-making. Government institutions, public policy problems, and outdated programs are being revamped by the potential of technology and the collaboration of people working outside of government. This could and should apply to different sectors.

That is how I approached my problem. Fact-checking shouldn’t be done only by the experts, or by journalists or the news media. We, as citizens, should build and develop our watchdog capacities. We already engage in fact-checking through a plethora of social networks. We share links that provide an alternate perspective to an issue or post official reports that inform about the success or failure of a government program. We share links to videos with the latest declarations of government officials and add sound data that supports or contradicts these statements. But we do it in such disperse ways that is proves difficult to localize the final ruling.

México Verifica, a fact-checking citizen platform that I propose as a solution to the lack of fact-checking projects in Mexico, aims to provide clear and succinct data regarding the accuracy of political statements. It will do so with the help of citizens: self-selected users that want to participate in political debate and that have the expertise and knowledge to do so. It will do so by encouraging people to collaborate and to be informed, to listen, watch and read the news with healthy skepticism.

There are still many obstacles to overcome. Many skills I must acquire. The platform must be tested and compared against the work of journalists to prove its effectiveness. I don’t know if the information originated through the platform will be, in fact, what I’m looking for: what if it turns out to be an opinion space where people go to empty their political bias instead of a place where to found sound hard data? I hope that the design will ultimately prevent this from happening. There are similar projects out there that have proved successful. I wish the same for México Verifica.

·          A short description of México Verifica can be downloaded here:

México Verifica One Pager by Daniel Soto Morfín

·         A Prezi presentation can be seen here: http://prezi.com/zxpjn5d5efx3/?utm_campaign=share&utm_medium=copy

·         I can be contacted by email: [email protected] or Twitter: @danielsmorfin

[gov30]

PB Youth Lead the Change in Boston

As the ED  for a unique network of philanthropic-minded CEOs, one of my most important goals is to ensure the group feels connected and engaged with the organization and with each other.  For the Gov 3.0 class, I have chosen to focus on a similar challenge, community organizing through Participatory Budgeting.  What drew me to PB? Participatory Budgeting empowers citizens to make informed decisions about public spending by opening up government budgets to meaningful (and binding) democratic participation.  As I write this blog, the City of Boston is working with the Mayor’s Youth Council and Boston Centers for Youth and Family to join the participatory budgeting bandwagon with an innovative twist:  youth will directly decide how to spend $1 million of the city’s capital budget. Our guest speaker Hollie Gilman wrote about the process recently.  Ideas were posted on Citizinvestor and projects range from graffiti to beautify rundown areas of the city to "Another chance at high school" for single/teen parents who dropped out to take care of their kids.

To give PB an opportunity to flourish in Boston and to teach youth the value of their participation, an online and offline campaign has been in place from the start.  #youthleadthechange is the twitter hash tag being used for the process and there are posts on facebook and photos on instagram.  Given the Gov 3.0 focus on using technology to solve problems and re-imagine democracy, my research in class has focused specifically on the SMS campaign which began thanks to the support of PBP and the mobile messaging company Mobile Commons. ICT tools can work to their advantage, but without the right language and incentives, the citywide experiment with PB could deliver underwhelming results. As communications adviser to PBP, I joined the team devising the texts that would be sent out to youth in Boston. Having focused on learning how to navigate the messaging platform, further attention to the written messages was needed.  

Youth are not interested in working for PB but they could get excited and volunteer to help out if they understood how being part of the process could benefit them. Thus, making sure the messages were personalized and the language focused on "making democracy fun", the campaign would have a stronger chance to succeed.  Following this input, the response rates went from 5% (first campaign) to around 15% (second campaign), and almost half of their RSVPs for the assembly meeting came by text.  An incredible improvement in a short period of time!   Moving forward, the goal is to test different campaign language and improving communication between in-person meetings.  

Marina 5-6-14

[gov30]

GCdesign Mentor Stories

Since GCDesign is a team of people, each with their own history, who came together for this course we thought we’d each share our personal insights on who we’ve reached out to and how these mentors have helped shaped our problem and the path that we’re on towards our goal.  As you will notice we rely on each other to share conversations and learnings. Being part of a team allows us to play to our strengths, learn from each other and have a broader reach than we could ever have had as individuals.

Laura: When the team considered pitching the GCDesign Studio as part of an internal process to discover new ways of working within government, we first looked for people from whom we could learn. We discovered a senior manager had proposed a similar endeavour a few years before.  I consider it a sign of her belief in the concept and personal maturity that she did not discourage our efforts as so many may have done in her position. Speaking to her led us to others who had been a part of that discussion at the time. Our understanding of the current and previous context in which the idea had been present shifted over the course of these conversations, helping us navigate personalities and complexities. One of her colleagues, when asked outright if we should abandon our efforts as something that had been tried before and failed, replied “Timing is opportunistic”. That statement of hope, strategy and realism has become my mantra on this project.

Brian: My journey into the world of design is relatively new, and my mentors for this domain are all members of the GCdesign team. That said, my journey into the concept of open policy design began in 2010 after a presentation from Christian Bason of Mindlab. At the time, I was an MA student studying public policy responses to Canada’s ageing demographics, but Christian’s talk piqued my interest and I wanted to learn more about how Mindlab worked. I was curious about it’s methods and how, through ethnography, this public entity was drastically improving the lives of its citizens in a way that macro-policy and quantitative analysis were not. I soon shifted my research to this domain entirely.

I emailed Christian a few months later when I was working on a new project related to ethnography. As my schoolwork increasingly shifted towards user-centric research methods and open policy, he and I exchanged a number of other emails related to my coursework. Following these brief semesters with exchanges, I changed subjects once again sensing that the timing was not right for this sort of project in Canada.

Three years later, with what seems like growing appetite for the idea of user-centric driven policy, the landscape has shifted and connections are happening with a number of key influential players. Working with GCdesign teammates and given the opportunity to lay the groundwork for the creation of our own departmental “MindLab”, I’ve once again connected with Christian, recruiting him as an ally to provide feedback on success factors for the lab. At the same time, departmental colleagues have invited me to participate in conversations with researchers at NESTA, while fellow GCdesign members have created connections with MaRs, and other key players - both internal and external - in this emerging and exciting scene.

Blaise: When it comes to design's thinking I have a good friend & colleague who I use as my sounding board before I launch into any process design. He's always been great at pushing me to challenge my assumptions and to think about arguing the counterpoints. I've been keeping him aware about this project and the larger quest for policy innovation in government as a whole for quite some time now. When I asked him for feedback as part of this post, he laughed and said that he liked the original pitch but it was missing certain elements that come before the design process can even begin. For him, the following four parts are integral to the success of a design lab endeavor:

To start by seeking a thorough understanding of the system in which the policy/program/service already exists.

Explicitly lay out all the complexity by identifying all the actors, relationships and their potential actions in the space.

Consider the future of the system, exploring the different ways of how the policy/program/service could change it, by building scenarios.

Above all, have senior executives engaged at the beginning and throughout the process well into delivery (like the UK Foresight model or Mindlab).

Meghan: One of the biggest things I’ve gained from my time in Gov 3.0 so far is a true appreciation for the power of networks (both technological and human). Through such networks I’ve had the chance to connect and collaborate with some amazing people as well as take part in some awesome opportunities. One of those recent connections was with Joeri van den Steenhoven, the Director of the MaRS Solutions Lab in Toronto and all-around inspiring leader in the field of public sector innovation.

Thanks to the power of sharing and technology I was able to learn a lot about the work that Joeri and his team have been doing in the sphere of systems change and design thinking, all of which is incredibly valuable to know as we embark on our own adventures in the same field. I’ve also been able to share this knowledge with the rest of my team. Through this connection, we’re already exploring opportunities for collaboration and training with Joeri and his team that will help get our first projects off to an excellent start. I can’t wait to see what other new connections are on the horizon!

Rubina: When it comes to mentors, my mentors are in the GC Design group. I am lucky enough to learn and grow from them every day. I have however discussed GC Design with my friends and family where I’ve noticed certain key elements need to be stated in order for them to understand what I’m talking about especially since many of them don’t have experience in the government or in design thinking.

I need to simplify the problem: Not enough user research is being done when policies, programs and services are being created which results in a not so user friendly solution. Currently the end user is only being thought of at the end of the process, so they spend all this money to create something, but they don’t even know if it’s fulfilling the user need until that something is complete.

I then need to discuss an example of what a pubic problem could be such as homelessness or youth unemployment.

Then I need to discuss what GC Design hopes to do in order to change this traditional approach: GC Design hopes to shift the way the government approaches problems when it comes to policy making, services, and programs by embedding design thinking, so that every stage of the process, beginning to end, is user focused.

Usually the first reaction I get is – yes that clearly makes sense, why hasn’t it been done that way all along?  I find discussing this with friends and family helps not only spread the word, but also helps me understand the problem better, and how important user focused solutions really are.

Sage: Most people will write about talking to mentors, awesome people with big names and often blogged about thoughts. I want to share the discussions I have with my mentors, members of the user experience working group (UXWG) within the Government of Canada. The UXWG is a different beast from anything I’ve seen in the government, we’re part working group, part community of practice, part training and part mentorship depending on who is looking at us that person will see one of the side (or sides) that fit their needs. Looking back I’ve realized that this group has taught me the foundations of design thinking. Working through the problem that was placed before us different members would take the helm and lead us down the steps we needed to take in order to discover the solution. I’m so very privileged to have had that opportunity to learn from such a diverse group of people, so much so that I now am co-chair so that I can ensure that the learning, sharing, supporting and collaborating continues. Now with my new found skills I look forward to creating a space where we can use, facilitate and teach others to use design methods in their work so they too can achieve the satisfaction of solving a problem really damn well.

We want to extend a warm thank you to all those mentioned in this post. Without your time, energy and passion we would not be where we are now, at the cusp of making something happen. It’s exciting and inspiring and an excellent motivator to keep our team driving forward.

Thank you,

- GCDesign (aka Team Canada)

[gov30]

Falsehoods in campaigns: a different approach

Last Wednesday, I talked to Bill Adair, creator and Contributing Editor of Politifact. For those who don’t remember, my project addresses the high numbers of falsehoods in politics, especially during political campaigns. I wanted to talk to Bill about the efficiency of fact-checking as a solution to reduce falsehoods. The call was extremely enlightening. I want to highlight something he said a couple of times during our conversation:

   Politicians should be able to lie. I believe in freedom of speech; the best way to counteract falsehood is by exposing them.

  Hence, the challenge is not to reduce falsehoods but to provide people with better information so that they can make better-informed decisions. This is an important game-changer for my project. After my conversation with Bill, I became aware that my approach would have several limitations.

  We discussed possible legislative changes, but we both agreed that this is not a good solution. The best way to serve a democracy is guaranteeing freedom of speech. The liberty to lie is part of this freedom and it helps to promote discussion and debate. Curtailing these rights because “we don’t want people to lie” seriously damages a democracy society.  Additionally, is it really possible to differentiate what is true and what is false?

                                                                                         Hence, my “problem” should be how to counteract falsehoods in campaigns and provide people with the information they should have to make an informed decision. Provide arguments based on data and facts. I still want to explore the fact-checking solution as Bill gave me good insights about why it works and why it is important.

  Fact-checking and good journalism are extremely necessary in a time of spinners and brevity in communication. It helps to expose the truth or present the facts. Even contextualizing the information could help to make sure that political statements are rightly understood.

  I’m excited about this conversation and the course that my project is following. I did feel that reducing falsehoods was problematic but Bill helped me put words to that problem and refocus my project.

[gov30]

US DOT looking for help from the crowd

photo credit: Kristy brown

Kirk Hovenkotter

One major benefit of working at the Gov Lab is you have people like the US Transportation Secretary Anthony Foxx pop by to have a Civic Innovation Roundtable with 40 of the leaders in transportation innovation.

NBD. I may have danced a bit in my cube when I found out.

One of the reasons for his visit was US DOT's Data innovation Challenge. The department is unleashing a treasure trove of data and asking for designers, developers, and transportation nerds to "to create a tool to address systemic challenges by accessing publicly-available federal and/or local DOT datasets"

The timing could not have been more perfect with the topic of this weeks class. The department is opening up its data turning to the crowd for ideas of what to do with it. They see the potential in not holding back their information and limiting how they release the data. I intend to enter a submission to the challenge, most likely building off the work I'm doing for my Gov 3.0 project. I'm working on how to align it with the competition principles of 

Technical and operational feasibility

Potential for widespread adoption

Innovation

Social benefit

I'm also willing to do it because unlike other competitions, such at the MBTA Transit Map Challenge, the USDOT will not take ownership of the idea/ visualization and is willing to pay a license fee for it's use. I'm wary of well funded agencies taking advantage of a contest or crowdsourcing to develop content for free.

I'm looking forward to see how you all use crowd sourcing to address your policy issues.

[gov30]

Beyond the Data Portal

I'm a data portal skeptic. I have been for years, but I've gotten tripped up when trying to explain why. I'm certainly not anti open data. I'm not even anti data portal. But I worry that organizations think that setting up an open data portal is a way to make data useful, when it's really just a small step toward that goal.

More cynically, I worry that people are setting up open data portals, holding press conferences to announce them, dusting their hands off, and moving on, confident that they can check "get open data" off their to do list.

It's time to acknowledge that data is not made useful simply by making it available online. As we work to make data open and available, we also need to train people who can help make it accessible and useful.

Consider this scenario:

You're doing research on transportation in Pacific Beach, a neighborhood in San Diego. You want to find out how dangerous Pacific Beach's streets are. You heard that the city of San Diego recently launched an open data portal, so you go to it and find a database showing the locations of recently-filled potholes and streetlights. That's it. That's all you can find related to the streets in Pacific Beach in the city's portal.

This is a completely hypothetical situation. San Diego doesn't even have an open data portal (yet). But it highlights a key limitation of any data portal: it's bound by its jurisdiction. If you're anywhere in the city of San Diego, you're also in San Diego County, as well as in California and the United States. Oh, and you're also within a bi-national region that some of us call Tijuego. A city data portal, by definition, will only hold a portion of the data that might be useful to you.

Now consider this scenario:

You're doing your research, but you've heard of the San Diego Regional Data Library. You go to its website and see that you can email, call, or chat online with a data librarian who can help you find the information you need. You call the library and speak with a librarian who tells you that the data you need is provided by the county rather than the city. You also learn about datasets available from California's Department of Transportation, a non-profit called BikeSD, Data.gov and some other data from the city that hasn't been opened up yet.

This is also a hypothetical situation. In fact, it is the hypothesis behind my research in Beth Noveck's Gov 3.0 course.

The concept of an open data portal is relatively new, and most scholarly research on government open data has so far focused on why governments do or do not create open data portals. Findings on the impact of portals is still scarce, but my hunch (and others') is that open data portals don't accomplish much per se. As you can tell from the scenario I describe above, I believe they need librarians: helpful people who understand how to find information.

While he might not consider himself a librarian, Chicago's Director of Analytics, Tom Schenk, provides a good example of how this can work. According to Christopher Whitaker, Chicago's Code for America Brigade Captain, Schenk not only oversees the city's data portal, but also "does a great job of communicating with civic technologists about the data" and attends local hack nights. Christopher says Schenk's presence makes "all the difference in the world."

I'm optimistic about data's ability to promote social development, but doing research is difficult, and finding useful data for research is extremely difficult. It requires an understanding of what data sets exists, what format they're in, how often they're updated, and how reliable they are. Open data portals can make some datasets easier to find, but a library can provide the additional human touch needed to make data accessible and put it in the hands of the people who need it.

My project for Gov 3.0 is to figure out how this a data library would work. How should a data library be staffed? Who would fund it? Could it fund itself? Should data libraries be regional (e.g. a library focused on data about San Diego) or topical (e.g. a library focused on all data about transportation)?

If you have ideas about how to make data useful beyond open data portals, I'd love to hear from you. Please drop me a line at [email protected].

— Jed Sundwall (@jedsundwall)

[gov30]

Reflections on Transparency

In researching disclosure “solutions” more I have felt a little bit at a loss because it seems that there is a wide variety of solutions/projects and the problem seems to be more of a lack of strong momentum than a lack of ideas.

Earlier this week I got coffee with my pod partner Marina and it really helped me to “think bigger” if that makes sense. She helped me get out of this rut where I was only looking at disclosure through the lens of what is already being fought for, as if those are the only solutions. Sure, it would be great if every state and the federal government passed some version of the DISCLOSE Act. But what can we do in the meantime to get more information out there in a salient fashion?

Marina just began throwing out every idea she could think of without stopping to censor herself or reflect. In addition to being a creative, ideas person Marina is unencumbered by preconceived notions as to how activists should think about transparency. So helpful! Marina prompted me to think more about how this information sharing could be better facilitated.

However, I was still stuck on this great portal that Sunlight has called the Political AD Sleuth. Here, Sunlight asks volunteers to track local ad buys by picking up the info on the buy from their local TV station and uploading it to their database. The program is fantastic; however, I wonder how user friendly it is for someone who does not care about some of these more nitty gritty details? What about people who just want to read up on some of the pertinent details of a PAC?

Cosmo and Mehan gave me an additional push when they pointed out that there are many iterations of these things. Maybe there are additions to be made to the portal? Such as a wiki where people could login and write up notations on things they know about the group? Marina, Cosmo and Mehan have given me some fantastic food for thought. More to come!

--Caroline

[gov30]

Initial thoughts from the GCDesign team

Hi there. We’re GCDesign, a team of six Canadian public servants who are interested in applying design thinking to improving government policies and services. Our project for Gov 3.0 is called Design Thinking for Policy and Service Innovation. Below we’ve collected some of our initial thoughts on the course from each of our team members. We also tweet using the #GCDesign hashtag so please feel free to follow along!

Brian Enright: “I applied to Gov3.0 looking to expand my toolset and to learn a method to push forward GCdesign’s collective goal of improving the process by which programs, policies, and services are created within the federal government of Canada.

As a team, we’ve been working towards a solution to this problem for a couple months, and as individuals, we’ve been working on this for much longer. Last October we assembled as part of group of like-minded peers to compete in a Government of Canada-wide competition called Policy Ignite where individuals or teams present an innovative idea to policy nerds across government. Amid dozens of applications, ours was accepted and in December, we gave a short presentation making the case for the government of Canada to create a Design Lab for policy and service innovation. Drawing on examples like Denmark’s Mindlab and the UK’s Design Council, our presentation made the case for applying what many of us have been working on as leaders in user experience design, policy design, and interface design,  and applying these skills more broadly and intentionally to government programs, policies, and services.

We won, receiving popular vote among the audience, and have since been invited to present in a number of other circles, including a Dragon’s Den of senior management who committed to implementing the idea in some capacity. We have since seen our idea take on a life of its own with a number of federal departments investigating implementation of their own labs. In this success, we are starting to face new challenges as we attempt to bring innovation to a large system that is good at resisting change. As a team we defined our original challenge as getting senior management to take our disruptive idea seriously, it has now shifted towards ensuring implementation is adequately setting it up for success and even questioning if our solution is the right one for the problem we all originally came together to solve.“

Laura Wesley: “Personally my challenge has been with the level of abstraction around our project, as well as the similarities in so much of our other work - GCDesign proof of concept, the policy ignite/dragons’ den experience, connecting in with other designers on their projects. In an attempt to pull away from a solution, and focus on the problem, the problem space has grown quite large and very difficult for me to wrap my brain around, especially with so many other ideas and priorities swirling around in there! Federal service offerings are already difficult to grasp - legislation, policy, transfer payments to others who deliver services - how are we to involve people in decision making if we can’t narrow in on one thing?

I work best when I focus in on one thing and then extrapolate out learnings from that experience. I also prefer to develop a body of work behind me that I can compare, contrast, discuss, observe objectively. This is new and exciting territory... there is a zeitgeist around us pulling and supporting the direction we are taking. However, it also seems to be tricky timing as others come to similar conclusions of the need, with less idea of how to meet it. I’m anxious to get to the part where we can point to something concrete and say “Here’s one example of the HOW.” I love the challenge. As always, I wish I had taken on fewer commitments so I could focus more on enjoying that space between knowing and not-knowing. I’m comfortable with not knowing the answer. I just haven’t dedicated enough space in my mind to really be present in that moment for this course.”

Rubina Haddad: “I really like the fact that this course is helping us focus on the problem - one of the biggest lessons from university was that in order to come up with any kind of solution you need to first completely understand every aspect of the problem and immerse yourself in it. What is currently happening, and what is the specific problem that needs to be solved and why.  As Laura said, I think we are struggling with targeting a specific problem because our big problem is very broad.“

Meghan Hellstern: “There’s this quote (of uncertain origin) that keeps floating around in my head: “fall in love with the problem, not your solution.” Though I certainly have theories, I’m not certain why it’s often so easy to jump straight to a solution or why it’s often so challenging to spend time on defining the problem rather than charging ahead into creating and solving. Whatever it is, I suspect it’s the same thing that drives what I call ‘tool talk’ - the desire to chase the shiny tangible package, to drive the problem from the solution rather than vice versa. I find myself fighting this constant urge to talk solutions yet the rational side of me clearly sees the logic in the quote - that, in order to be truly effective in problem solving, we need to make sure we fully understand the problem we are setting out to solve. We have to be so deeply in love with the problem that we will only accept the best possible solution for it, even if it’s not our solution. We need to be so impassioned that we want to see that problem solved no matter what it takes, even if it means that our role in solving it may be diminished or possibly nonexistent.

If we don’t fall in love with our problem, we risk spending effort only to produce so-called ‘bandaids’ - solutions that only superficially address an issue when, to carry the medical metaphor forward, the root cause is a much deeper sickness. I think we owe it to ourselves and the problems we seek to solve, not to mention the people impacted by those problems, to ensure that we are answering the right question before we invest an incredible amount of human capital, time, money, energy, sweat, blood, tears, and passion into a solution.So far, Gov 3.0 has been a great catalyst in helping me realize the value of falling in love with the problem, and I can’t wait to find out how that will affect the overall direction and approach our project takes.”

Blaise Hébert: “The part of our problem that I’m struggling with, is about understanding the degree of system wide change that is required in the government structure in order to accomplish new positive results. For example, if we are facing more “wicked” problems that are becoming more complex as a function of time, shouldn’t we be exploring how to adapt our structure to accommodate said complexity? More specifically, how do you add a design lab component to the existing policy development structure, without causing enough significant harm, and at the same time making it’s products survive implementation?  It’s hard to change one, without changing the other. I know that it’s unrealistic for me to think that this class will be able to to give me all the answers, but  the insight I gain from my peers, might be the clincher I need to build and support a solution.”

Sage Cram: “Narrowing the problem down is hard, really hard.  On the flip side however, having opportunity to spend time to work on it, share it, discuss it and whittle it down to its essence is rather luxurious. So seldom in my life as a public servant am I afforded the time to properly think my way around what I’ve been working on. We’re taking turns leading homework and for fun last week I asked everyone to frame the problem into the format of a tweet, I wanted to see how much we differed on our problem statement. It’s amazing how 140 characters really makes you zone right into the core of what you’re trying to say.

This course has also been a great voyage of discovery for me being part of this team. We all came to this course with a similar interest and passion but we all have such varying backgrounds, skillsets and knowledge that the process of working out our problem has in turn shown us where we need to step up and take charge and when we need to sit back and learn from each other. This is probably as valuable as the course itself.”

Here's a Vine that will tell you a little more about us:

We're all really excited to see where our project and those of our classmates will go - so stay tuned!

[spindlermarina-deactivated20150]

How can technology support community building rather than replace it?

For PB to be successful, voter outreach and engagement are necessary. The number of votes may matter less than the quality of the vote (informed and representative).

Technology based ideas to improve the PB process:

1)...

[gov30]

Addressing the Infrastructure Spending Gap in the US

Kirk Hovenkotter

Infrastructure is not sexy. Not much poetry has been penned about a highway overpass or a bus lane. Even less sexy is the thought of paying to maintain our infrastructure. It's a very adult, boring and responsible topic, and American's have not wanted to think about it for a very long time. How long? The gas tax, currently 18.4 cents per gallon has not increased since MC Hammer was on top of the Billboard charts. And because it hasn't been indexed to inflation, it's worth less than a pair of his parachute pants.  As much of an optimist as I am, I understand the nation is not going to just start opening their wallets to pay for pot holes, cycle tracks, and new subway signaling systems. And what we're currently paying for (75% of Federal Transportation funds go to highway expansion) is not the multimodal and resilient infrastructure our nation needs to compete.

This week I was fortunate enough to have had discussions with professionals working on the issue from many different directions. 

From these conversations, what I'm curious about is how can we better engage and inform citizens, planners and decision makers about the need and what users want our limited resources spent on?

I've had a blast thinking of possible solutions. Could one solution be adding bridge rankings to online driving directions? 

[gov30]

Bringing Community into Community Planning: NYC

Michael Czaczkes

The problem I have been exploring for Gov. 3.0 is how local government can engage the public in the planning process with the goal of creating a community that resembles the vision of residents. I am focusing on New York City and the hope is that the vision the public holds will demand more affordable opportunities for residential, commercial and manufacturing development. If government creates a planning process with free flowing information and that is easy to use, the public will participate. This project will help the public shape communities as opposed to letting government have full rule.

Everyone who lives in New York City knows how expensive the cost of living is including the cost of housing. Some of the statistics speak for themselves:

The Economic Policy Report determined that New York City has the highest cost of living in the U.S. for families.

Community Services Society this year showed that the city lost 40% of apartments for low income residents over the last decade.

The current program of NYC and NY state government to foster affordable housing is known as inclusionary zoning and it is an optional program. A study by NYC Council Member Brad Lander determined the program is producing too few affordable units. It’s generated about 2,700 permanently affordable units since 2005, or less than 2 percent of all apartments developed in the city during the same period.

KPMG ranked New York City as the second most expensive city in the US to to do business in.

New York City has entered into an opportune time to change the way development proceeds in the city because:

1)      New administration headed by a Mayor who was elected on the basis of curbing the city’s income inequality and building or preserving 200,000 units of affordable housing. Key agencies overseeing development are also seeing new leadership such as the Department of City Planning.

2)      Major development opportunities exist that could affect the future of affordability in the city. If these areas are developed incorrectly, the stakes are high. There is the 62 acre Willets Point site in Queens where the city is in the process of using eminent domain to take control of land where several hundred businesses are located to make way for a $3 billion dollar development plan. In Gowanus, Brooklyn cleanup of the Gowanus Canal, which is a US Environmental Protection Agency superfund site, is underway. Development along the banks of the canal is also underway where a Whole Foods recently opened and a 700 unit residential development project gained approval by the New York City Planning Commission.

I believe one of the main reasons people to do not participate in the public planning process is because it is not easy. The only official way for the public to participate, without serving on a community board is to testify at a hearing or submit testimony. The opportunity to testify only comes about after plans have been developed and released. In many cases, the public has little say in the actual development of plans. Additionally, it is very time consuming for the public to go in person to a hearing.

The opportunity to change that will come about by creating (1) easier ways for the public to submit information, (2) opening up public planning meetings by requiring them to be webcast or in some cases allowing the public to participate virtually, (3) allowing government to readily distribute data on projects to the public, (4) creating a way for government to measure how much of the community’s input was included in a final project outcome, and (5) development of a system that allows the public to actively participate in creating plans for a site.

[gov30]

Bringing truth to political campaigns

Daniel Soto, MCC

My project for the Gov 3.0 class is to find solutions to the spread of falsehoods in political campaigns. Yes, I do feel like a Mr. Universe wanting to bring “peace to the word.” I’m not a policy professional: my way of thinking about public problems is different from my Wagner colleagues. There are many problems in Mexico that I’d like to solve but the one in which I can bring some expertise is on this one. I read the other projects and I feel envy and a great deal of respect. Those are real issues. I, in contrast, am thinking about something that we have become resigned to accept, and I don’t blame us.

I’m not sure that my project is a public policy one, but I do know that it is what I’m passionate about and that if I could bring some change, I’d like it to be to empower people with information, to help them detect falsehoods, to encourage media-literacy.

I first approached the problem by saying that I wanted to offer “fact checking in real time”. I didn’t provide any background or context. The first apparent concern about this approach is that, for starters, I didn’t define the problem. I went straight ahead to offer a solution. I did it so because I thought I had the solution: I briefly said that the problem was the incredible amount of information during political campaigns and that the solution was to offer fact-checking tools. Beth summarized all the problems of my approach by asking, “What’s at the core of what needs fact checking?”. Also, fact-checking tools are only a solution, one that has not solved the problem so far. What else could be done?

Going back to define my problem proved to be more challenging than I expected. At the core of what needs fact checking lays our whole political system, surrounded by the lack of participation and engagement of the people, next to the structure of the corporate media system. The core was too complex and dark for me; it was discouraging and abstract. The question, then, was what of the tangible issues could I realistically begin to solve?

For me, the most apparent concrete issue was the numerous falsehoods said during a campaign that diminishes the quality of political discussion. Existent data of this in the United States showed that almost half of the statements said during the 2012 presidential campaign were false.

ABC Entertainment News|ABC Business News

http://www.cnn.com/2012/08/08/politics/campaign-distortions/

http://www.csmonitor.com/Commentary/the-monitors-view/2012/0724/Will-the-2012-campaign-be-a-record-for-lies-and-charges-of-lying?cmpid=addthis_tumblr#.Uw1x5rMpgxE.tumblr

I don’t have a number for Mexico, because we don’t produce similar reports (yes, this is part of the problem!).

This past week, I’ve felt  discouraged about my topic. I cannot see a clear entry to tackle it. I have thought about new ones, and have even wrote one pagers about them, but in the end, I think there are still things that we can do to bring more truth into political campaigns. I think people feel alienated because they don’t feel represented by the candidates. Looking at the level of debate, I feel the same way. But is the system going to change? Are the communications consultants willing to take the risk? Are the solutions outside these circles? Can we promote freedom of expression but set restrictions to what people can say? This last question troubles me. I do not wish to impose restrictions, but I’d like to bring some accountability.

About the SCJ decisions on lies during campaigns: http://www.campaignsandelections.com/magazine/us-edition/350732/the-first-amendment-lies-and-campaigns.thtml

 I’m starting to become convinced that, because of the constitutional right to freedom of speech, the solutions are somewhere else. I want to explore ways in which we can help people become better informed about political statements. However, I came across with a very interesting article that says that even when faced with the truth, people are more inclined to believe falsehoods that confirm their worldview (Nyhand and Reifler 2006). This study will have an important affect on my project.

[gov30]

Idea Flow 1.0: From Academy into Action

by Duncan Friend

The Spring 2014 session of NYU’s Gov 3.0 class is up and running and with it comes a new flood of ideas, experience, and ambitions to change the world – or just a small corner of it – mentored by diverse leaders and change agents from both inside and outside class.

Our first get-togethers have exposed some of us to several forms of electronic collaboration for the first time (Google Hangouts, Truonex), awakened old Twitter accounts (#Gov30), and produced a continuing chain of email introductions and LinkedIn invites.  We’ve had bigwigs hang out (Mike Bracken) and in (Ania Calderon) and begun working our way through a series of readings and videos to immerse ourselves in the ways technology can help institutions and aspiring policy entrepreneurs to innovate to solve real-world problems. 

So – Action Research ahead!  In Beth’s post from the start of the semester, she set out two principal goals for the Gov 3.0 class. I’m already down with the program, but what caught my eye was her statement that the addition of an online cohort was an experiment that would “try to connect (fingers crossed) people across a distance or in the same room to mentor, coach, cajole, encourage and support each other’s desires to become more effective problem solvers.” As a doctoral student  in the KU School of Public Affairs and Administration, I have an academic interest in open government and the Rebel Alliance of individuals and institutions they’re seeking to foster to teach and experiment in this space, so this is very exciting. 

In turn, as the manager of e-Government Initiatives at the Office of the Kansas Secretary of State, Deputy Assistant Secretary of State Kathy Sachs and I are honored to get the chance to bring our Kansas Business Center project to class to find expertise and insights into how we can make the process of interacting with government easier for business, along with innovative ways to reuse data to improve policy making and drive economic development (.pdf). Pretty ambitious, but not any more so than our fellow students from all over the world. One of our first assignments was to draft a one-page summary of the problem we brought to class to work on and explain why we are passionate about it. At last count, there were over 30 of these, and I have to agree with Beth’s assessment that they were all (awe) inspiring.

Reading through the proposals immediately brought to mind the concept of Idea Flowthat Dr. Alex “Sandy” Pentland of the MIT Media Lab talks about in his new book Social Physics. While the in-person and virtual learners in class come focused on the ideas they pitched to bring them here, we are also willing participants in an experiment in social learning – an experiment that our success depends on. While you can read more about it at the links above and at the GovLab blog post on the topic, to me, the idea is that the connections we create – between us, between the networks we already belong to, and with the new and diverse ideas we expose each other to…will be the biggest asset to our projects.

That said, 30+ projects is a lot to hold in your head in a way that helps you think about ideas or connections that could help. In fact, after reading through them all, here’s how it looks:

Apparently we have something in common <grin>. But, just like the class, it’s what we don’t have in common, the diversity in the “small print” that we’ll need to bring to that big word in the middle to have the best chance of success.

How do we do that? Well, that’s the challenge of this semester. We have some tools, we have a lot of passion, and the ideas are starting to flow.  Two weeks ago, we had an online skill share in class that provided one of the first chances to explore new ideas and learn from the diverse experience of the group. In the mean time, one more idea from research presented in Social Physics:

“The largest factor in predicting group intelligence was the equality of conversational turn-taking.”

 Take your turn at http://www.thegovlabacademy.org/get-involved/

[gov30]

Codebreaking the Legal System: Part 2

I first started with the question "What do people specifically need when they seek legal advice?"

As I brainstormed examples of situations I had seen in the past, two main categories arose:

Help Sorting a Particular Challenge

People find themselves in a specific situation and want to know broadly what their options and outcomes might be. It's not about going statute-by-statute, but rather synthesizing a group of them and figuring what they add up to.

Help Understanding a Particular Law

Whether out of political/advocacy concerns, personal edification, or perhaps even need to keep up with business regulation - people sometimes need to understand the content and effects of particular pieces of legislation.

These two broad needs seemed to entail different solutions in my mind.

In the first case, the user doesn't need (or perhaps even want) to know what the laws say. They want to put in the facts they have and get some answers. They want an expert system that can ask them relevant questions and do some analysis on their behalf. I had seen something like that before...

When I last filed my taxes! TurboTax has built an online platform that provides just such a step-by-step walkthrough. While it didn't seem like a flexible system that could adapt to all cases would be reasonably possible, why couldn't we build similar solutions for common problems? People file for bankruptcy all the time. Why not build a similar system that helps folks gather the information they will need and, at least in broad terms, understand what outcomes they might get?

In the second case, two existing examples presented themselves thanks to assistance from Gov3.0 folks: RapGenius and Clickable Statutes.

RapGenius is an existing website that lets users put up song lyrics, add comments and annotations explaining the meaning behind particular lines or verses, and rate existing comments for their helpfulness. While the similarities between rap lyrics and legalese would seem ridiculous at first, they're actually quite strong:

Content that makes require understanding both internal and external references with no explanation - check

Complex and nuanced language that often requires an understanding of very specific word meaning - check

Sometimes wildly overhyped and overpaid superstars - che-- wait, that last one is true but not relevant here.

A system built to handle explaining rap lyrics could do quite well in breaking down legalese!

The other piece of software is called Clickable Statutes, which is designed to generate interactive visuals that break down a law into the relationships between its components:

Boxes on the vertical lines make the outcome at the bottom more likely and boxes on the horizontal are factors that would prevent said outcomes.

Between these three finds, I felt like this could be feasible. Then another one just fell into my lap by accident:

This is ColesLaw, developed by the Sunlight Foundation during an internal "olympic" competition they hosted three years ago. It's not referenced in any of their material except for a lone blog post documenting its development. I only found it because the image above popped up in a search for "coding" photos.

It is effectively a browser for statutes. Using pop-ups and hovertips, it allows readers to stay on the same page while still being able to read what Section 901(b)5 says.

It seems to me like some combination of these program "types" could absolutely help a user get a better understanding of what "The Law" means to them!

Now I just need to wrangle some programmers... and lawyers... or programmer-lawyers...

I've got some ideas on how to do that.

[gov30]

Codebreaking the legal system: Part 1

As with so many of the Gov3.0 projects, my experience working on the issue of citizen engagement with the legal system has been an iterative process. At first my thoughts were drawn to the jury system and the ways it might be given a more flexible structure through technologies such as teleconferencing and electronic document sharing. However, after a great talk with Professor Fred Lederer at the Center for Legal & Court Technology, I came to realize the constitutional and practical limitations attached to any attempt to reform the jury system's age-old structure.

He raised some very excellent points:

The right to trial by peers is spelled out in some detail in the Constitution and doesn't seem to allow for much outside of the current structure.

Juries feel much more engaged and confident in the system when everything is handled "old school".

The technology is currently still expensive and not entirely reliable

While I believe there's room in both private and public adjudication to test the model, my interest was much more in the overall goal of making the legal system more accessible rather than in the particulars of this one method. Reflecting upon it, I came to the conclusion that there was a better way to connect with people: find a way to translate the legal code into a format that the average person can understand.

Why "Codebreaking"?

The name stems from a realization of the similarities between legal code and various coding languages:

Both systems involve a highly logical (though not always sensible) syntax with very precise meaning attached to word usage that often ultimately come down to a series of "if-then" statements.

While I understood the balance that any translation attempt must strike between fidelity and readability, it seemed to me that there had to be method(s) that would work to allow people access to the broad themes and specific applications of statutes. After very excellent guidance from Professor David Johnson as well as some general research, a rough outline began to form in my mind...

To be continued in Part 2

[gov30]

The video above is a recording of a report by “Cuarto Poder”, a news show in America Televisión, one of Perú’s major tv outlets. The striking images similar to those of a war zone at the beginning of video, are all but the work of the Peruvian military, blowing up the equipment of illegal gold mining activities in the Amazon region of Madre de Dios.

So what is being done to curb illegal mining and its consequences and how could we measure the progress (or lack of)? As I’ve been investigating possible sources of data that might shed a light on different aspects of illegal gold mining, I’ve found several documents and reports about the actions of the government and NGOs in the area. What follows is an brief review of some of those actions.

Law enforcement

The actions by the military and police are being done according to current laws that prohibit this activities close to rivers and lakes, where most of the gold is to be found. In 2013, according to an article in elpais.com (http://economia.elpais.com/economia/2013/09/29/agencias/1380470493_449999.html), a total of 16 operatives by the Peruvian military and police have captured or destroyed about 280 different equipment pieces, ranging from water pumps, different types of dredges, to wheel loaders, trucks and heavy equipment used by the miners. Not that I’m all for of blowing stuff into pieces, but law enforcement is without doubt an important factor in combating this devastating activity.

As part of a battery of different measures in the law 29815, including law enforcement, prosecution, the formalization of mining activities, dealing with the chaos regarding territorial concessions and mining rights, among others, the government has been implementing this raid strategy since 2011, sometimes sporadically, with more or less success, rarely measured in a systematic way. Spectacular reports by the media like the one above actually contribute to raise the question of the actual effectiveness of this sort of actions. Are they achieving any specific objectives or is it just a gimmick compared to the actual size and scope of the illegal activities? The human factor also gets lost in the news about this actions that tend to focus on a list of equipment being destroyed. What happens with those miners?

I’ve been trying to lay my hands on specific data about the equipment in question. In a 2009 report three organizations, Cáritas, Cooperacción and Conservation International (http://www.minam.gob.pe/mn-ilegal/images/files/estudio_diagnostico_mineria_artesanal_madredios.pdf) studied the different equipment used in this form of mining, adding an estimate of gold production per day and the amount of workers involved in each case.

In theory, having a specific list of the equipment destroyed, it should be possible to use the information in this report to produce rough estimates about the impact of law enforcement actions on the overall production, and at least have an idea if they are close to achieving some meaningful impact, or if they are just scratching the surface.

On the legal side, the Peruvian Society of Environmental Rights has been pursuing cases in court, actually leading to sentences and local authorities involved in corrupt practices or conflicts of interest having to step down. They have a webpage dedicated to environmental alerts, where they document the cases they see through in court and also provide open data (http://www.alertaambiental.pe).

Mining formalization, Mining rights and concessions

This is a confusing issue. The Peruvian constitution allows for small informal miners to declare and seek concessions of land and mining rights, and the government is still handing them over in Madre de Dios. But at the same time, in order to actually operate, miners have to fulfil a series of other regulations, including studies of environmental impact, which are hardly met by anyone. 98% of the mining in MDD is still illegal, and by giving out concessions without later actually being able to approve those mining activities, it’s creating contradictions that are being used by miners to establish themselves in the limbo of the law. There seems to be juxtaposing concessions and mining concessions next to ecotourism and farming ones. The data about concessions is not open and is being managed through a closed source system by the Ministry of Energy and Mining (MEM), that even requires payment to be used.

The formalization procedures pushed forward by state are also confusing, but should solve some of the problems cited above. Some people say they are more designed to buy time, because in the end, to extract gold, it is almost necessary to destroy the forests and the river beds. Personally, I don’t understand what’s the logic behind this and I need to further get in contact with people in the field to get better insight of this issue.

Mercury

EPA (USA) about the effects of mercury poisoning:

“For fetuses, infants, and children, the primary health effect of methylmercury is impaired neurological development. [...] Impacts on cognitive thinking, memory, attention, language, and fine motor and visual spatial skills have been seen in children exposed to methylmercury in the womb.” (...)

“In addition to the subtle impairments noted above, symptoms of methylmercury poisoning may include; impairment of the peripheral vision; disturbances in sensations ("pins and needles" feelings, usually in the hands, feet, and around the mouth); lack of coordination of movements; impairment of speech, hearing, walking; and muscle weakness. ”

Efforts in different areas are being made on the mercury front, although it is hard to assess their impact based on available information. Until recently, there were almost no legal impediments or regulations regarding mercury commerce, until the decrees regulating illegal mining in April 2012. The issue has gained more media awareness and is beginning to be pursued by the justice department, as this article suggest (a group of companies imported 180 tons of mercury, ties to illegal mining are suspected): (http://elcomercio.pe/actualidad/1449616/noticia-mas-180-toneladas-mercurio-fueron-traidas-eeuu-y-espana-donde-van).

Studies of mercury contamination of fish, humans and water have been produced by several institutions and researchers in the last 2 decades: the Carnegie Science Institute, The Ministry of Health, the national water authority (ANA), local universities, and individual thesis studies by students. It is difficult to get a sense of the development in this matter, since the measurement method vary substantively, an issue that carries significant scientific complexity. Nevertheless, a 2013 study by Carnegie seems to be the latest, and most broadly accepted source regarding human and fish exposure to mercury (http://dge.stanford.edu/research/CAMEP/CAMEP%20Research%20Brief%20-%20Puerto%20Maldonado%20English%20-%20FINAL.pdf) . It states that more than 3 out of 4 persons in Puerto Maldonado, the capital of MDD, has higher levels of mercury than those accepted by the WHO, and sometimes 27 times higher.

Several organizations are trying to put forward alternatives for mercury and also designing devices to capture it before it reaches the water or it is released into air.

Gasoline

Madre de Dios has a fuel consumption per capita is close to three times the rate of the rest of the country. This seems to be directly related to illegal mining. The government is now trying to regulate the influx of gasoline into the region (http://www.americaeconomia.com/node/105217), but a law for the economic development of amazon region is currently in effect, that frees the region of paying an exytra 30% of additional taxes, affecting the rest of the country.

Other actions by the government

The Peruvian Ombudsman Institution produced a report in 2011 benchmarking the progress of all the government agencies in charge of enforcing the law 29815, regulating small mining activities: (http://www.defensoria.gob.pe/modules/Downloads/informes/varios/2013/Informe-N-001-2013-DP-AMASPPI-MA.pdf). It would be interesting to see another similar report for the current year.