that went on for 20 minutes...
Front Desk Agent: Hi! Welcome!
Tourist: Checkin. *name*
FDA: Sorry, I don't see that name in my system. Do you have photo ID?
T: Well then try this name *name*
FDA: I'm not seeing that name either. Do you have your confirmation?
T: *Frustrated* My car is out front and I need to valet it.
FDA: I want to make sure I have your reservation before you valet your car with us
T: How about this name *name*
FDA: I'm not seeing any of these names. Are you sure you're at the right hotel?
T: What do you mean you don't have any of these names?! Of course we are at the right hotel
FDA: Are you sure you're at the right Hotel?
T: Of course we are!! Call my friend who made the reservation
FDA to person on phone: Hi this is FDA from Hotel, I just wanted to know the name for the reservation because all of the names are not showing up in my system
Phone: What do you mean they're not showing up?! Here's the confirmation number and I booked it with the CEO of the hotel chain
FDA: Ma'am, that's not a reservation number of ours nor is that our CEO. Phone: This is the -Gives name of wrong hotel- right?!
FDA: No ma'am.
Phone: Oh…. sorry for your time