Evolution of Pharmacy Automation
The pandemic has forced retailers to progress "years in months," with omnichannel becoming central to their business model faster than most had anticipated. Retailers must stop expecting the market to go back to ‘normal’ and make permanent changes to combat the challenges and survive in the post-pandemic era.
History of Pharmacy Automation
It cannot be exactly called automation, but the idea emerged when the manual task of counting the tablets became cumbersome and error-filled. Around 1970, the Kirby brothers thought of inventing the counting machine to tackle this problem. This machine was later enhanced to even facilitate bottle-filling abilities.
A proper introduction of technology to the pharmaceutical industry began around 2000 with the invention of a software verification system. Also, there was a database system to track the prescriptions detected by the counting machine. Around 2007, many companies started showing their interest in the advancement of online pharmacyand invested in the same, hence allowing advance R&D in this field.
How does Pharmacy automation work?
Pharmacy automation involves comprehensive management software that ensures efficient stock management, drug dispense, finance management, QA/QC, etc. These processes are mostly automated hence, reducing human efforts and errors and provides real-time based results. Pharmacy automation also helps to optimise the marketing and sales of online pharmacy enterprises, ensuring overall growth. The current trend in pharmacy automation is omnichannel customer experience.
Functions of Omnichannel Pharmacy automation
There is a diverse range of pharmacy automation methods designed keeping in mind the sensitivity of the industry. There have been so many fatal instances due to different kinds of error in providing the right medication. These errors can vary from the incorrect count of prescribed medicines or late delivery, and this happens due to the lack of supporting staff. Hence, this pressure forced the pharmaceutical industry to opt for automation technology.
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