ISI Telemanagement Solutions

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I am Your Customer

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Understanding your customer's needs in real time. Artifical Intelligence helping employees and customers reach a quick resolution.

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At Verint’s Annual Global Customer Conference it is Off to a Great Start! bit.ly/2js5hBJ

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Announcing Verint Verba 9.1! http://bit.ly/2BZzcHi 

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Blog: The Growing Business Case for IM Archiving http://bit.ly/2D7s6Sv 

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Introducing the Elements of Compliance 

By Andras Sudy

Reinventing regulatory complianceWhilst every financial firm faces the same challenges in meeting new regulations and controls, Verint recognizes that not everyone is the same. There are multiple different factors (resourcing constraints, available finance, embedded solutions, rate of temporal change, and differing adoption levels of process automation) affecting how firms approach the issues. By breaking down the solution into components, Verint Verba 9 makes it simple for firms of all sizes to build, manage, and integrate into their existing eco-system. It reduces the risk in transitioning legacy platforms as well as increasing the level of controls. Read More..  http://bit.ly/2jAv6hA

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The Evil Truth of Technology Adoption

Technology adoption is an ongoing cycle of education, attitude, and abilities. Unfortunately, humans can be creatures of habit. A lot of us like having the habit down to a science. No thinking involved, just on autopilot, able to navigate quickly and efficiently to get the job done.

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How Call  Reporting Helps to Optimize Post-Surgical Patient Contacts  http://bit.ly/2wrxn7k 

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ISI to Sponsor Presidio Exchange 2017  http://bit.ly/2i50SWr

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ISI is Ready for NWN's Solution Architect Summit 2017! http://bit.ly/2iEgzCn 

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Luving Every Moment at Cisco Live 2017!  You’re IT! What kind of IT Superhero are you? http://bit.ly/2iEgzCn

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At Cisco Live 2017! We are ready to be Superheros! Visit us at Booth #523 http://bit.ly/2iEgzCn

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Reserve your spot now: June 14, 2017, 11 a.m. CST (Duration 60 min)

Webinar: Learn How Healthcare Providers Can Improve Patient Satisfaction through the Contact Center http://bit.ly/2s72pPw 

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ISI’s Charitable Giving Committee Assisted Feed My Starving Children Organization http://bit.ly/2o1TOaV

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Calling All Superheroes!  http://bit.ly/2nFSVID 

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When you’re looking at Big Data Analytics for Healthcare, you must include Communications Activity Records!  http://bit.ly/2mnok2m

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How Does WORM Mandate Affect Your Bottom Line? 

 http://bit.ly/2lnpUhC