Concept map of the Iora Care Model
Iora care model concept map
Describe how would you communicate what is especially important about the design to this audience?
The care model is designed around the patient and all of the health care personnel surround the patient with support.
Tell us how would you describe its design in 50 words or less to someone who has never seen it before?
The patient is at the center of the care and the team provides support to the patient by specialty: health coach develops the relationship with the patient by gaining trust and doing what they say they are going to do. The Provider, BHS, OA, and Nurse support the relationship to give to the patient what they need.
What if you could only use images to convey it to an audience? How would you do that with six pictures?
A smile and handshake from the HC to the patient (Iora Health Coach & Patient)
The HC listening to the patient (Dr. Vasanth Kainkaryam, Jessica Ramos, Health Coach and patient)
The provider and HC collaborating with the patient (Jennifer Ahern, Health coach, Dr. Andrew Schutzbank & patient)
The healthcare team surrounding the patient (Iora Team member and patient)
The patient and their support system. (Iora team and patient)
A patient socializing in a class (Iora patient)
What would be three to five physical objects or samples that would be especially effective at the presentation for the audience to touch and hold? Explain why in each case.
This value cube represents the values that this care model envelopes. Bring creativity, Serve with Humility, Act with Passion, Feel Empathy and Demonstrate Courage. Real values that we actually represent.
This blanket would represent the warm, soft feeling patients get when they meet the care team for the first time. (stock photo)
This is the physical object of the people that the care teams represent. (All Iora Retreat, 2015-Iora team members, including me!
How would you use these in the kind of situations described in either DiNardo 2015 or Eagle 2016?
Iora Nurses represent an anomaly, there is no such profession as RN’s in primary care. We are helping design how we fit into the Iora Care Model in how we think and look at problems.
Most of these photos are my team and an incredible testament to what health care can be!