Kingtech Solution Inc Services and Products
Kingtech is specialized and responsible to manage and provide all kind of IT services for business clients including helpdesk, Office IT support, network and server implementation and configuration, VoIP Phone service, POS service, monthly managed IT services and web design and development so that our business clients can focus their time on their business and maximize the time to generate more business income. Our service is professional, and is monitored under Service Level Agreement - SLA response time and resolution time and that makes sure our clients can receive proper IT services and solutions in a fast response time.
Every business office needs computers or some of them needs servers and they may already have an internal or outsourced IT support to manage their IT requests. Without a professional IT service provider, you may face some kind of technical issue in the office including computer viruses, wireless network bad reception, server down, application issues and more. Kingtech provides professional outsourced IT services and we can customize different IT solutions for each business as every business is different. Some of our clients prefer break-fix way so that they can minimize the IT cost, this way is more like for smaller business office with simple network and non-server environment. Whenever they have computer problems, they would call us and we will open a ticket for the incidence. In other cases, some office network infrastructures are with server implemented on the network for better working efficiency. In this case, we would suggest our monthly managed IT services. A fixed flat rate and special SLA, clients are able to choose which computers, server and network devices are covered by the agreement. We can customize to include remote monitoring and maintenance, antivirus, backup licenses, backup cloud storage and labour covered depending on what the business needs. Flexible and reasonable is our service key to our clients.
Other than in office IT support and managed IT services, we also provide web design and development and all other web services such as Search Engine Optimization (First page on Google), Search Engine Marketing, Social Media Marketing including Facebook page, Instagram and Twitter. Once the client built their website, doesn’t matter if the website was built by us or any other web developer, we can also host the website for our client for a competitive cost. One simple annually service fee, we include domain registration or renewal, web hosting, email accounts, website content editing, website management and maintenance as well as simple SEO service. After the website is hosted and managed in a good condition, we can start doing SEO, SEM and SMM for our clients to expose their website to the world in about three to six months.
Kingtech Solution will never forget our residential customers, computer problem happens everyday in household families, we don’t only provide professional Onsite Computer Services to our valued customers in Lower Mainland. Kingtech also sells new and refurbished computers to our customers as well depending on their budgets. Kingtech really provides all in one IT and computer solutions to both commercial and residential clients.