Whenever I see the social media people at närcon (especially one person...) interact with närcon attendees they seem so dismissive, deflective and rude. If someone brings up ANY flaw or problem they just have to make sure they first deflect the blame away from närcon and themselves. And don't forget to insinuate that actually, it must have been the attendees fault! And they do it so openly, they'll use passive aggressive snark towards their paying customers in public spaces. Of course that only intimidates people into not saying anything. But you can grab almost any antendee and in private they'll all talk about how much they dislike the people who run närcon. I've bonded with so many strangers over it! It's kind of an open secret at this point.
But if any panda happens to read this - it's probably not about you. Most of the people will also say how much they despise närcon for forcing the poor pandas to work too hard for no pay. They see how stresses you are, they don't get mad at YOU, they get mad at the top people who run närcon (who do it on purpose).
They take everything way too personally, as if you insult närcon you insult them personally. They are not at all for the role they have been handed.