Live Salesman

With Over 20 years of Experience, LiveSalesman is a leading provider of outsourced high-touch Multilingual Customer Support, Tech Support & Back Office Solutions for businesses globaly. 

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Boost your business with Multilingual Customer Support From LiveSalesman

Is your business still stuck up and operating locally? Don't worry! LiveSalesman has got your back. We intrinsically understand, how important it is to transcend boundaries and tap into new marketplaces. However, stepping in an expat environment requires local expertise. Thus, comes into play our services. Leverage multilingual customer support services from us to explore the unexplored marketplaces of the world. Understand and deliver what your customer prefers.

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Outsource Spanish Call Center Services - LiveSalesman

Spanish is one of the most widely spoken languages across Europe and Latin America. So, we cannot deny the importance of Spanish call center services. We at LiveSalesman, with the backing of our skilled workforce ensure seamless communication. We not only address customer queries but we have an innate objective of fostering long-term connections with your customers. Elevate your brand with our reliable Spanish support.

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Leverage Japanese Call Center Services and Propel your business

Japan is one of the highly industrialized and productive marketplace in the world. After US and China, it is considered as the third-largest economy. However, japan is a country with its roots in tradition and culture. Not like other countries, japan is not much westernized. Also, English is rarely used as a medium. So, a corporation wanting to expand to Japanese speaking customers need to engage with them in their language of preference. How will you do that? Worry not, LiveSalesman has got your back. We provide native Japanese speakers who help your businesses to gain traction in the land of rising sun.

Visit for More Info: https://livesalesman.com/japanese-call-center-services/

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Gain fresh footfalls at your hotel with 24/7 hospitality call center service

In hotels, we often discern a lot of fuss in the front desk. The staff meanwhile dealing with a huge influx of customers tend to miss calls from the customers who are curious about certain things about your business. In this way, those missed calls tend to be the missed opportunities and potential customers. So, what is the way to reduce this? A great way to handle calls in your hospitality business and gain customers is outsource hospitality call center services from LiveSalesman. With the help of trained professionals, we offer your customers top notch answering service which makes a great impression on them and making them more likely to seek services from you.

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Spa and Salon Call Center Services | LiveSalesman

Are you failing to retain and gain your customers at your Spa and Salon? Do you want to gain a loyal customer base for your business t grow and thrive? Worry not! We have got your back. At LiveSalesman, we provide state of the art Spa and Salon call center services that works wonders to provide your customer amazing service and hospitality.

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All You Need to Know About Law for Saudization of Customer Support Service

The decision of 100% Saudization of customer support from Saudi Government has many implications. Learn how the directive of 100% Saudization will impact the Saudi Economy and your business. Also, Get to know, how you can allow LiveSalesman to help you win Arabic speaking Customers.

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Spa and Salon Call Center services bring customers one step closer to you

Outsourced Call Center services for Salon and spa has been a tremendous tool enabling many small business owners who are trying to run their spa or Salon business in a profitable manner. The need of the hour for any small business person is to keep thinking on the lines as to how to bring the customer One Step Closer to the brand. So is the case with business persons who are operating in personal Healthcare industry and always trying to figure out the ways and means to achieve profitability quickly. One unique mechanism of achieving this result quickly is to integrate Spa and Salon Call Center services right from the Inception of the brand. When a business owner goes for the kind of unique intervention then he or she sends out a strong signal to the market that the brand sitting on fairly decent competitive advantage. Competitive advantage is not only tangible but also has intangible benefits associated with it.

The unique feature of having the Spa and Salon Call Center services is to keep the customer centricity as the core DNA of the service offering or the product offering being given by the brand to the market. Retail customer is always on the Lookout for brands something new which is not there with the traditional brick and mortar operations.  This is where outsourced call center services for Salon and Spa comes in as a handy tool for small business owners. When you are a small business owner you need to make sure that language do not act as a barrier between you and your final customer. If you have gone for language specific outsource Call Center services for Salon and spa then you have already taken care of this roadblock right from the very beginning.

In this blog post let us examine the virtues of language specific call centers which can work in tandem with outsourced call center services for Salon and Spa. One classic example of such a language specific Call Center is Arabic call center. These are the Call Centers which you will find necessary if your brand is operating out of kingdom of Saudi Arabia. People who are resident of kingdom of Saudi Arabia or are present anywhere globally but have Arabic as their native tongue usually want to engage with brand's Arabic Call Center as anyone who is the native speaker of Arabic finds himself or herself uncomfortable while conversing about personal Health Care in the language called English. They like engaging with Arabic call center the executive who are present in the Arabic Call Center are native speaker of Arabic and know the nuances of the culture and the language very well.  They are completely capable of taking care of small little details English Call Center executive finds difficult to understand.

Similar is the nature of language specific Call Center which is Spanish call centers. Spa and Salon brands which have engaged Spanish call centers make sure that executive team which is the part of Spanish call centers consisting of people who are proficient with the Spanish language and write Spanish language with full command. They are able to meaning fully engage customers belonging to Hispanic community which cannot be done by English speaking Call Center executive who do not understand nuances of the Hispanic community. Any Spa and Salon business operator need to take this fact into cognizance that Hispanic community is one of the most prominent community across the globe when it comes to buying power. This is the reason why they need to put in place Spanish Call Centers right from the very inception of the brand while trying to go for the target geography and the target market.

France happens to be a very important country far as the European market is concerned. Any spa and Salon business owner need to put in place French call centers while trying to target France as a business geography. No brand has tasted meaningful success while operating in France if they have not put French call centers from the very beginning of the operation. By putting in place French call centers they send out a strong signal to the market that they intend to serve their customers the best. European customers in general and French customers in particular call very quickly these French Call Centers because they want to engage with the brand and want to have multiple cycles before the decide upon which product or service they want to go for. Any Spa and Salon business owner worth his or her salt cannot treat these calls with apathy. These are the kind of calls which lay the foundation for creating the strong and loyal customer base in the near future. French call centers in close association with Spa and Salon Call Center services create the strong foundation which a brand needs in order to first survive and then succeed in the European market.

Conclusion: Whenever someone is thinking of setting up a Spa business or a Salon business, first thought should go for having outsourced call center services for Salon and Spa. When you have put a service in place along with Spa and salon Call Center services, you bring your brand One Step Closer to the customer. If you are having language-specific call centers like an Arabic call center or Spanish call centers you overcome the language barrier also. French call centers are one such example as well.

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Outsourcing customer service brings laurel for your brand

When you're trying to run a successful e Commerce operations it is understandable that you are consistently striving to keep center of unive

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The top teams of any brand which is engaging into 24 hour customer service keeps on deliberating upon why is it very essential to have the customer engagemen...

Business needs to keep their customers engaged with their brand. Tools which help them achieve this phenomena is 24 hour call center services. Businesses can now no longer afford to remain disconnected with their brand once there officer over after hour call center services offer unique medium through which they can remain connected with their customers around the year anytime of the day. There are many business process outsourcing Call Center service providers who provide service in such a manner that any brand can remain connected with their customer around the year irrespective of the geography which they are operating from.

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Multilingual Call Centers: A Necessity for Business Growth

Imagine that you have placed an international order and the product is in your hands. You encounter some problems while operating the said

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Multilingual Customer Service Takes Engagement to a New High

Summary - Businesses have been looking for solutions with respect to engaging with the customer better. After hour call centre services have come across as one touch solution. There are outsource Call Center services providers which give the service. These services usually take the shape of multilingual customer service. Such customer engagement specially comes in handy for personal Healthcare industry and spa and Salon appointment booking services has recently emerged one point solution to serve the needs of the customer better.

The tools and technologies have been developed for the businesses keeping customer engagement in mind. For any business to thrive in the complex ecosystem it is mandatory to keep customer engagement as a centre of the focus. Technologies have consistently been the centre of attention all companies were trying to make their mark in services Sector. With the advent of answering services after hour call center services emerged as one such tool. The beauty of after hour call center services is the fact that a Brand can remain engaged with its customers even after the physical business hours are over. Outsource Call Center services break the boundaries which are posted by physically limiting office hours.

Generally the after hour call center services provide services all possible Global languages the brand to the customer of the brand this is where they take the shape of being multilingual customer service. What is noteworthy is the fact that once you engage a customer in his or her own native language you will see that a customer engagement has gone quite a few notches up. If a product or service that is being offered by the brand a customer likes to engage with the brand in his or her own mother tongue to feel more connected with the brand. Any brand ensures that such a phenomenon exist and is ready for deployment, add multiple levels of incredible dimensions attached to their customer engagement. if the brand is operating out of Europe and they have Call Centers which can offer their services in French, German and Spanish the common European customer would be more inclined to get associated with the brand as they will start believing that the brand is here to serve them better.

Let us take the instance of personal Health Care industry. Spa and Salon business owners across the world have grappled with the challenge of customer engagement for centuries. However basic research on internet they will come to figure out that does exist Spa and Salon appointment booking services which when plugged in with the front desk operation of a good Spa or a salon operation can bring in tremendous amount of value. Spa and Salon appointment booking services can seamlessly convert with the existing management tools being deployed by the spa and Salon businesses to take care of client bookings. This seamless convergence give the added advantage of being available for the customer around the clock.

There are remote teams which operate the Spa and Salon appointment booking services and they are experts in their own right. These teams have got complete understanding as to what are the business procedures which are attached with efficient appointment booking. The overlap between two appointments is reduced drastically there by freeing up the resources for better allocation. This has immediate impact on the balance sheet of the company. The translation can be seen both in the top line of the company and the bottom line of the company. Business owners find the profitability Matrix gearing up in the north direction.

Running any business is mired with complexities. The level of complexity goes up when someone is trying to run the brick and mortar business like Spa and Salon. Whenever the customer is visiting a spa or a salon always crave for highly personalized attention. Their engagement with the brand begins with the process of appointment scheduling. If the brand is not forward looking they do not take the process of appointment booking very seriously and risk losing out on Revenue which can be generated by the fresh footfalls. A good quality Spa and Salon appointment booking services make sure that such revenue channels are not lost out on. They take the customer engagement to a higher level altogether.

There are numerous studies conducted by various management consulting firms which point to the fact that multilingual customer service working in close Association with Spa and Salon appointment booking services impact the balance sheet of the spa and Salon business by as much as 40%. This engagement translate in both the dimensions of cost Optimization and increase in profitability matrix. This is a very strong combination. Businesses have to consistently be in consistent look out for cost optimization and revenue channels.

Spa and Salon appointment booking services when plugged in with after hour call center services work on both these dimensions. you will find that the outsource Call Centre services offers round the clock support to the customer is one of the primary tools with branch can use to build credibility in the minds and eye of the customer. Customer tend to engage with such brands at a far superior level then what they do if the brand is not offering such a service. They have a very positive impact on the overall brand image of the business on social platforms where customers tend to engage with each other soliciting advice on brand.

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Small Business Call Center Services is a Validated Idea

For small business owners providing excellent customer support has been a long standing challenge. Outsourcing customer service support has

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Spanish Call Centers Aid Your Brand

Running a Spa and Salon business in often tricky and is mired with complexity. Answering services for Salon and Spa is one step taken by bus

Running a Spa and Salon business in often tricky and is mired with complexity. Answering services for Salon and Spa is one step taken by business owners that reduces this maze to some extent. Call center service provider companies who go to the length of providing specific Spanish call centers as a part of the inbound call center service provider, are out there to provide much needed support for the brand. View More: https://justpaste.it/auyjk

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Outsourced IT Support Helps Bring Consistent Revenue Stream

Summary: Inbound call center services are quintessential for successful operations of any e-commerce operations. Outsourced IT support is mission critical for achieving the kind of customer engagement which is much needed to keep on bringing back the client to the brand again and again. Bilingual call centers have the capacity to achieve these twin objectives with great effect over a long period of time and help the brand to keep on generating revenue.

E-commerce operations world over are all about customer centricity and client engagement of the highest caliber. Inbound call center services has been utilized by the e-commerce companies globally to provide for superior client engagement experience. Outsourced IT support happens to be a part of this spectrum of service offerings only. The need for outsourced IT support was first felt when it was earmarked at an important but non-core function for successfully executing e-commerce operations globally. Customers get the choice of interacting with the inbound call center services team round the year through multiple channels. By multiple channels it is meant that as a customer you can reach out to the brand by using phone or chat or event mail. Short messaging service can also be used successfully to great effect and achieves the objective in a meaningful manner.

Let us first of all try and understand as to why Outsourced IT support is necessary for running smooth operations for any consumer facing Internet Company brand? Information Technology support in short is the function where in any customer who has bought some sort of technical gadget using an e-commerce platform and is finding any issues related to installation of the gadget, can call up the help desk and a well-trained customer support executive can immediately look into such service request and can offer advise over the phone. This advice can also be provided over a voice or a video chat in some cases depending upon the complexity and urgency of the request at hand. If the support center happens to be a part of bilingual call centers help desk then the customer also gets the opportunity of interacting with the brand in a language of their own preference. For instance if Spanish is being provided for as a language option then the customer to choose to interact with the customer help in Spanish along with the normally available option of English.

Spanish call center is primarily meant and formed to fulfil this particular gap in the market. Spanish call center is capable of giving the customer the option of choosing between English and Spanish as the language of choice while engaging with the customer support help desk executive who is manning the outsourced IT support help desk for the company. Here by company the author means the e-commerce brand from whom the customer has bought the sophisticated electronic gadget. Normally when a person has got Spanish as their mother tongue, he or she is not quite fluent with the English language. They generally tend to find conversing in English a tad too difficult as they are not able to express themselves quite properly in any other language apart from Spanish.

English does not carry the same weightage for them as Spanish does and once they get the choice of inbound call center services who is able to interact with them in their mother tongue which usually is the case with Spanish call center, the flow of communication and the information flow increases significantly. The net impact of having bilingual call centers is felt in the endeavor of client engagement and customer reach out campaigns taste a higher degree of success and alacrity. There has to be a good level of awareness which needs to be shown by the management team which is handling all customer calls. They need to very well trained on the standard operating procedures and technical nuances of all appliances and gadgets being sold by any e-commerce website. If the level of awareness is not top notch and they are not displaying dexterity while interacting with the customer brand, you will that more often than not the customer starts displaying lot of irritation and feels cheated by the brand. Such a customer not only immediately disassociates with the brand but becomes instrumental in spreading negative word of mouth regarding the brand with whom so ever who cares to listen.

In today’s era when everyone is connected with everyone through social media platforms like Facebook or LinkedIn, bad publicity travels faster than good publicity. One small post here and there has the capacity to go viral at a moment’s notice. Time of the day and the geography where such posting is being done is no longer important. The world is changing around us. Even a third world developing country like India is now boasting of one of the fastest internet speed in the world. Hence there is no significant road block to stem the spread of bad publicity. Inbound call center services while working in close association and tandem with outsourced IT support can act as being instrumental in the creation and spreading of positive world of mouth for the e-commerce brand. Something which could have acted as a deterrent for the brand all of a sudden becomes something of immense strength and support just because bilingual call centers got introduced in the system. This is the primary reason why Spanish call center have been finding favor with the internet company operators globally as they become instrumental in becoming revenue drivers for the system.

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Ask any business owner around the globe who is trying to run a Spa or a Salon operation and the narrative would have the common theme of ever trying to reach customer centricity in operations and consistently failing in the objective. The common war cry remains customer engagement but the cost attached with developing and maintaining a good quality customer help desk along with an able receptionist manning it is a herculean task and is more often than not quite steep and prohibitive. Forward looking brands in Spa and Salon industry have already started experimenting with outsourced customer service call center to get the added advantage which outsourcing customer support to 24/7 call center services bring.

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Inbound Call Center Services Makes Life Easier for E-commerce Brands

Data is becoming key to offering any new technology driven offering in the business world. E-commerce call center outsourcing is adding new