How to add an ask box to your FAQ page / How to make a custom ask page.
OR TO ANY OTHER PAGE IN GENERAL
Make sure your Ask Box is enabled. (under settings, which can be found by clicking the person icon next to the search bar)
To see if your ask is enabled, go to your page and add /ask to the url. If it says ‘Not Found’ it is not enabled and you need to go back and do it.
Go to your customize page.
Scroll down to where pages are, then click add a page or edit your existing FAQ/custom ask page. (Preferably have your page already typed out before adding this in!)
Click the <html> button, where all the markup buttons are (ie. bold, italic, strikeout), and make sure it’s blue
Copy and paste this code below where you like, and when done right the code should be green and purple.
Change the part that says URL to your own url.
eg.
http://www.tumblr.com/ask_form/URL.tumblr.com into
http://www.tumblr.com/ask_form/a-pocketful.tumblr.com
NOTE: i used a-pocketful as an example because it is my url. please use your own and not mine!
Press <html> again then press update preview to see what it looks like on the page.
It will say Request denied; ignore this and press ‘Save’. When you visit your page in another tab you will see that it works regardless.
If it says There’s nothing here or if there’s a log in page, go back and make sure you followed step 7 or that your ask is enabled.
Press ‘Save’ and you’re done.
FOR PICTURES + INSTRUCTIONS IF YOU NEED HELP, GO HERE!
YOU NEED TO HAVE YOUR ASK BOX ENABLED
PLEASE MAKE SURE YOU CHANGE THE LINK IN THE CODE TO YOUR OWN URL! Just to make sure it works, send a little test message to yourself using your new ask box and if you don’t get it, then look back and make sure everything is right.
Whenever you change your url, you’ll need to edit your page and update the url in the code.
The page layout should be Standard Layout rather than Custom Layout.
Although it might say REQUEST DENIED, it will still work! Press save and view your page in another tab to see it.
So now you have your custom ask page, but because you still have a link to your original page you have two links and only want one?
Go to the customise page.
Click on the button that says Edit HTML, next to Custom theme.
Search (using ctrl+f/command+f) for /ask.
You will find a line in the html code that goes along the lines of <a href=“/ask”>ask</a>. Note this may be different depending on your theme, but as long as it looks similar to <a …. href=“/ask”> …. </a>
You can either remove that line altogether to get rid of the link, or you can change the part that says /ask to your chosen page url of your custom ask page (eg /faq or /message or whatever you chose) so that it may say something like <a href=“/faq”>ask+faq</a> instead.
FOR PICTURES IF YOU NEED HELP WITH THIS PART CLICK HERE