Steve Jobs impacted communication in the way that Henry Ford impacted transportation. Today is a sad day for those of us who love and follow communication.

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Steve Jobs impacted communication in the way that Henry Ford impacted transportation. Today is a sad day for those of us who love and follow communication.
The day dreaded by gadget lovers and Apple share holders alike has arrived.
iPhone 5 Launch
A source suggests iPhone 5 will be available for sale October 7, 2011, will incorporate the A5 chip currently in the iPad 2, and will retail for $199/$299.
While the US economy continued to threaten a move into recession this past week, Google announced its intention to purchase Motorola Mobility for just over 12 billion dollars.
This move on the part of Google is all about what commentators are describing as convergence in the technology and communication space. At this point, only Apple has achieved real convergence as they describe it, and Apple's increased power in mobile is a threat to Google's business moving forward. Here's why.
Apple owns three primary components of the mobile device experience, the first two being operating system development and physical device design. (The third is media distribution channel - though brilliant, this asset is not the focus of this post.) In the way that Apple computers have always offered a more intuitive, effortless, and some say cool experience for the general computer user, so too the iPhone more completely integrates the utility of its software and the physical device to offer an appreciably better mobile phone experience. This better experience is a result of owning both the operating system development and the device design. Also important in this equation is Apple's control of application development around its devices. This control guarantees that applications never strain either the operating system or the device itself, protecting the user experience of Apple customers.
While Apple has owned both operating system development and device design for its entire history, it is the only software or device developer of consequence to do so. For most of its history in personal computing, Apple held a very small share of the market and the superior user experience of its products (for most, though not all of its history) as a result of this convergence was never enough to compete aggressively against the position that Microsoft created for itself and its device developer partners in the personal computing market.
However, all that began to change 2001 when Apple introduced the iPod and began its move into the digital mobile media device. Microsoft had no presence in this space, and Apple's major competitor was Sony, whose product depended on analog rather than digital technology. It is since 2001 that Apple has been able to capitalize on its position as both operating system and device developer to become a market leader in mobile digital devices, moving beyond the iPod to the iPhone and more recently the iPad. Apple's stock price didn't break $20 until 20 years into its history in 1999, and traded at a high of $400 in the last year.
Why is all of this of interest to Google? Google earns a lot of money from search, a space it has owned for most of its short and very profitable history.
But search algorithms are not impossible to replicate. More importantly, Apple products are moving search to mobile devices. Apple's ownership of both software and hardware development in the mobile device space can mean a serious threat to Google's dominance in search.
Google began its move to a convergence model by producing its own Android mobile operating system, and is looking to complete its move with the purchase of Motorola. With this acquisition, Google will look to compete with Apple on Apple's playing field - producing products with seamless integration of software and hardware for a superior user experience.
This move is good news for Google. This is an acquisition they can afford, they are making it at a time when there is uncertainty about Apple's direction after Steve Jobs, and at the very start of what will be a dramatic shift in the importance of the mobile device in daily information search, communication, and media consumption.
This is bad news for a number of other companies. Ask Yahoo how fun it is to be a one trick pony. Microsoft and any number of device manufacturers will find life in mobile more difficult as converged competitors find it easier to provide a superior user experience. In many ways, we are witnessing the birth of the mobile device, and now is the time to implement a successful strategy. Google has made an important play in this game.
Rumors have spread that Apple would release the third iteration of it's wildly successful tablet computer in 2011. The Wall Street Journal confirms that the iPad 3 will hit the market in early 2012.
It's hard to believe that the iPad is not yet a year and a half old, and its a testament to Apple's brilliance that this device has quickly become so wildly popular. NIelsen reports that 5% of the US population currently owns a tablet computer, but my work suggests that this figure understates US penetration of the tablet computer. By the end of 2011, more than 36 million tablet computer units will be sold in the US, putting that figure closer to 10% of US population.
It took the iPod (which debuted in 2001) 6 years to reach a US penetration of 20%. The iPod served one purpose - serving up digital music. The iPad on the other hand offers utility across a variety of functions. It is a platform for media content of course (keep in mind that is all media - video, audio, print), but it is also a device on which its owners both search for information and communicate.
This combination of search/media/communication suggests to me that this device will have a powerful effect on media consumption on the part of its owners. The iPad and other tablet computers will not damage the business models of current media content providers in the way that iPod eviscerated much of the traditional business model of the music industry. (There are a number of reasons for this, including the fact that current media content providers now have a case study in why they should not let Apple infiltrate content distribution as they did with digital music. Look at the negotiations this past year between print content providers and Apple, and you will see a medium that has learned from the mistakes of the music business.)
But that being said, the combination of three iPad capabilities (search/media/communication) will change, if incrementally, the way that media is chosen, consumed, and recommended. Look for tablet ownership to reach 20% of the US population in much less time that it took the iPod to reach this penetration.
We have been hearing how the Smartphone has the potential to replace the wallet by taking over the roll of the credit card at retail checkout. Modiv Media has brought that day closer, with a new Smartphone app that stores loyalty card information, scans bar codes, and tallies purchases. As you shop, your purchases can go directly into your shopping bag, eliminating the need to transfer items from your cart at checkout.
Stop and Shop is launching this app today, which is no surprise. Anyone who has visited a Stop and Shop within the past year will recognize that this functionality had been offered via a handset (also built by Modiv) that was made available to customers in the front of Stop and Shop stores. Although this system has provided me with more entertainment value than actual time savings, moving this functionality to the customer's Smartphone will eliminate the step of scanning the individual loyalty card on each visit (this will be stored on the Smartphone) as well as the time needed to pick up and drop off the hand held device.
More importantly, adoption of this app will continue to train the consumer on the electronic commerce potential of the Smartphone, adding utility beyond communication and entertainment.
Of course, the data provided to the retailer for shopping basket analysis is important and has been available for sometime through loyalty card systems. Connecting these systems through the Smartphone, however, offers the retailer the potential to directly reach shoppers with customized promotions, at any time and in any place.
Look for these apps to be adopted quickly across retailers of all stripes.
I agree, agree, agree. (x3).
Thanks for the comment Sharon! More to come.
media - social - data
This month marks an exciting transition in my professional life. In the context of this transition, I have reviewed my priorities and have set a goal of examining and understanding, at a broad level, the changes in the way that we communicate.
I often state in private, and will now state publicly: personal computing and the digital distribution of content (be it personal or branded) will have as profound an impact on society as did the invention of the Gutenberg Printing Press.
As you will recall from history, Gutenberg upended the social order with his invention. Information in the hands of a few was suddenly available to many. To my mind, nothing could better describe today's state of communication.
If you are unconvinced about this shift, check out the following 4/18/11 article from technology review:
http://www.technologyreview.com/communications/37421/?p1=A1
If you are still unconvinced, have a quick chat with anyone that has worked in the music business since 1999.
As I commit to my goal of examining and understanding the shifts in contemporary communication, and given the age in which we live, I have decided to publish my thoughts in a digital format.
Please feel free to follow me here on my reporting and commentary on communication in our age.
Many thanks and I look forward to a very interesting journey.
The New York Times Lab has created Cascade, a data visualization tool that offers a clear and concise visualization of the impact of social media on content distribution. As you will see from this demonstration, the impact of social media on content distribution varies dramatically with the content itself. Compare the charts covering "As Clinton Celebrates Her Wedding, Town Elbows Its Way In" to "Another Pill That Could Cause a Revolution."
As all media continue to adopt digital distribution, Cascade and similar tools will be a important in quantifying the impact of social media on content distribution.
This will also be of interest to anyone studying data visualization.