Me:Ā āFor the drink, itās [x amount] :)ā
Customer:Ā āI saw a sign that I get a free drink?ā
Me:Ā āFor signing up for our rewards program, yes :)ā
Customer:Ā āOh⦠I donāt have one of thoseā
Me:Ā āWell if you sign up, you can get the free drink! :)ā
Customer:Ā āEh I donāt want to sign upā
Me:Ā āā¦āĀ āā¦āĀ ā:)ā
Customer:Ā āI hate getting all those emailsā
Me:Ā āOh, well you can opt out of emails, I can show you how :)ā
Customer:Ā āNo thanks, IĀ donāt want an accountā
Me:Ā āOkay⦠well the drink will be [x amount] :)ā
Customer:Ā āI thought it was free?ā
Me:Ā āItās free if you sign up for our rewards program :)ā
Customer:Ā āI donāt want to sign upā
Me:Ā āThen the drink isnāt free :)ā
Customer:Ā āYou canāt just give me the drink?ā
Me:Ā āNo, I canāt unfortunately :)ā
Customer:Ā āWhy not? Itās only [x amount]ā
Me:Ā āIf thatās not a lot of money to you, why donātĀ you just pay for it? :)ā
Customer:Ā āThis is shit customer serviceā
Customer:Ā āThis is highway robbery, squeezing every dime out of people, you should be ashamed of yourselfāā
Me:Ā āI donāt control the prices, Iām just a cashier :)ā
Customer:Ā āāmaking a fucking fuss over a damn drink and itās not even a largeāā
Me:Ā āThatās not my decision, Iām just a cashier :)ā
Customer:Ā āāand you bet I wonāt be coming back here againā
Me:Ā āHow unfortunate :)ā