Book #107: – The Knowing-Doing Gap – Jeffrey Pfeffer & Robert I. Sutton
Knowing what to do, and not doing the same is as good as not knowing what to do – Robin Sharma
As the above adage goes, most of the time we know what we are supposed to do for anything we want to accomplish, yet we find ourselves not doing it or worse, doing the opposite.
The Knowing-doing Gap shares a few important ideas about why we don't act on what we know, and more importantly how we can close or narrow the gap.
The book discusses the knowing-doing gap mainly keeping corporates in mind; however, it applies to individuals equally and we can learn from it.
• One of the main barriers to turning knowledge into action is the tendency to treat talking about something as equivalent to actually doing something.
• One of the main recommendations is to engage more frequently in thoughtful action. Spend less time just contemplating and talking about the problems.
• Competitive advantage comes from being able to do something others can’t do. Anyone can read a book. The trick is in turning the knowledge acquired into action.
• The author makes a good point in differentiating the smart talker and the better performer. As talk is immediate and action is later. We often don’t have time to follow through on what people do, we often judge people on what they say or know, which barely assures a good performance.
• Fear is one of the reasons, people often hesitate to act on their knowledge, as the outcome may not be well received if it is not as expected.
• Knowing comes from doing and teaching others how – Knowing by doing develops a deeper and more profound level of knowledge and virtually by definition eliminates the knowing-doing gap.
1. Taking action will generate experience from which you can learn.
2. If You Know by Doing, There Is No Gap Between What You Know and What You Do.
3. Treat failure to act as the only actual failure; punish inaction, not unsuccessful actions.
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