Positive Pranks

I call Customer Service lines and tell them what they least expect: I love their products. Questions or Comments? E-mail me at [email protected]

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I called Wendy's Customer Service to tell them how much I love their food and ended up bonding with the operator more than I've ever bonded with a member of my family.

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Follow Dan Wilbur for more.

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I called Canada Dry and got way more information than I anticipated.

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I called HBO to tell them it’s my favorite channel. They were baffled!

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I called Kashi to tell them I love their food, but they seem to already know how great it is!

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I called JetBlue to tell them I love their company, and Customer Service sounds finished with me 20 seconds in.

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I called Hachette to let them know I loved The Goldfinch. They don't seem as enthused. 

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I called Head & Shoulders to tell them I love their shampoo. It sounds like the Customer Service rep is about to start crying.

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Positive Prank #1: Optimum Customer Service

I call Optimum and try to tell them how great their service is. Customer Service is baffled, but thrilled. True Blood spoilers.

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