Sharyn Munro Virtual Assistance @sharynmunrova - Tumblr Blog

20 Tips To Improve Your Social Wellness

Social wellness is all about our relationships and how we interact with others and like everything else, if we don’t work on it, it can start to suffer. With that in mind, here are 20 things you can do to improve your social wellness. Alone Time – Spending time on your own helps you to reboot, unwind and spend some time thinking without distraction and get to know who you really are. The better…

View On WordPress

Trust When Working With A Virtual Assistant

Trust when working with a Virtual Assistant cannot be overestimated. Particularly at first, you may have some concerns about the safety of your information; the security of your data; and that your intellectual property is not being misused. Fortunately, there are a few simple things you can do to give yourself a little extra peace of mind. Non-Disclosure Agreements (NDA) & Confidentiality…

View On WordPress

How To Deal With An Unhappy Client

Over the years, I’ve worked in quite a few industries, in many different roles. One thing they all have in common, is a need for great customer service. It’s really easy to give great customer service to the nice clients, the fun clients and the satisfied clients. But it’s another thing altogether if the client is unhappy. Regardless of what they’re unhappy about. So here are some of my best…

View On WordPress

How A Virtual Assistant Can Help With Business Manners

There are many ways a Virtual Assistant can improve your business manners and help your business appear more courteous. Anything you do that’s often done in a rush is probably slightly lacking in courtesy on occasion. Here are 5 ways a Virtual Assistant can help you with business manners that will make a difference to how you are perceived: Answer the phone A Virtual Assistant can provide…

View On WordPress

#Administration #Client #Client satisfaction #Communication #courtesy #Customer Service #manners #Outsourcing #Small Business #telephone service #Virtual Assistance #Virtual Assistant

5 Ways To Show Personality in Business

Letting your personality shine through in your business can be a bit daunting. After all, it’s more than likely that there will be people who don’t find it appealing. But chances are that they are not YOUR people. On the other hand, if you show personality in business can help you to attract your people and build your tribe. Here are 5 ways to show your personality without oversharing or…

View On WordPress

#business #Communication #Customer Service #facebook #marketing #Newsletter #personality #sharing #Small Business #Social Media #twitter

Communicating With A Virtual Assistant

When communicating with your Virtual Assistant, it’s important to find a way that works for both of you. Email Personally, I prefer email. Email communication gives a written record of exactly what was requested and when it was requested. It’s easy to refer back to if needed. And, it’s also really easy to flag an email for follow-up. Email works on your schedule – so if inspiration strikes at…

View On WordPress

#Communication #Outsourcing #Small Business #Virtual Assistance #Virtual Assistant

5 Things To Add To Your Customer Service Plan This Year

If you’re currently in the middle of planning for the year don’t forget your customer service plan. Even if you know your customer service is pretty good there are some things you can add to your customer service plan. Here’s my list of 5 things that should be included in your customer service strategy this year if they’re not already a part of it: Social Media It doesn’t really matter how you…

View On WordPress

#business #business planning #Client #Client satisfaction #Customer Service #customer service plan #planning #Small Business

How A Virtual Assistant Can Help With Your Annual Business Planning And Review

The start of a new year is a good time to a look at how your business performed over the previous year. To think about which areas of your business to expand on, which need a bit of tweaking and which need a total overhaul. The problem is that to complete a proper planning and review routine each year, you’ll have to sacrifice a lot of time you could be spending with your family, or actually…

View On WordPress

#Administration #business writing #Data #documents #end of year #Family #holiday #Organisation #organise #Organization #Outsourcing #productivity #research #Review #Small Business #Time Management #vacation #Virtual Assistance #Virtual Assistant

5 Steps To The Perfect Plan

Planning can be a long and tedious project. But you’re unlikely to get to where you want to be without a solid plan. Here are 5 things to do to come up with the perfect plan to get you where you want to be: Begin with the end in mind The first thing you need to do is to decide what you want to achieve. You can’t form a strong plan without a clear vision of what the final result should look…

View On WordPress

#Administration #business #documents #Organisation #organise #Organization #planning #productivity #Small Business

Virtual Assistant Checklist – Do You Need A VA?

Have you ever wondered whether you need a VA? Are you a bit on the fence about hiring a Virtual Assistant? Do you think it sounds lovely, but worry about the cost? I’ve created a checklist to guide you towards making the decision that’s best for your business. You can either fill it out online, DOWNLOAD the Excel version (which will do the calculations for you) or PRINT the PDF version to…

View On WordPress

#Administration #Outsourcing #productivity #Time Management #Virtual Assistance #Virtual Assistant

4 Ways To Market Customer Service

Customer service is one of the best ways to offer a point of difference from your competitors. So it’s a great way to market your business. Here are 4 ways you can market customer service to give your business an edge:

Word of mouth

By far the best way to market your customer service is to have your customers do it for you. This only happens when customers are happy with their experiences. So…

View On WordPress

#business #Client #Client satisfaction #Communication #Customer Service #Small Business #Social Media #Virtual Assistance #Virtual Assistant

How A Virtual Assistant Can Help With Your Email Marketing

There are a number of ways a Virtual Assistant can help with your email marketing. In fact, if your Virtual Assistant offers copywriting services they can probably create & distribute your newsletter and similar material with minimal input from you .

However, because I strongly believe it’s better that the actual content comes from you – here are a few of the other ways a Virtual Assistant…

View On WordPress

#Administration #business #Email #marketing #Newsletter #Outsourcing #productivity #Small Business #Time Management #Virtual Assistance #Virtual Assistant

5 Social Media Tips

Every business needs to have a social media presence, but it’s really easy to run into difficulties implementing it. You can cause serious problems if you post something that hasn’t been thought out properly even if it’s just a comment or a response to a message, and posts about political topics will generally create a perception of you aligning to a particular group regardless of your intent…

View On WordPress

Should I Get A Virtual Assistant To Help With My Marketing?

If you are thinking about getting a Virtual Assistant to help with your marketing, there are a few things to keep in mind.

However, it mostly starts with just one question:

WHAT DO YOU NEED HELP WITH? Everything

Maybe you should consider a specialist marketing firm. If not, you really need to make sure your Virtual Assistant is a marketing specialist. There’s no point hiring someone with little…

View On WordPress

#Administration #business #marketing #Outsourcing #Small Business #Social Media #Virtual Assistance #Virtual Assistant

CRM vs Manual Solutions: Do you need to use a CRM?

A CRM (Customer Relationship Management) system helps you track your customers, and your interactions with them. The question each business needs to ask itself is “do I really need one?”

The right CRM for your business will be a great help and will raise the level of customer service and personalisation you offer. It can also let you track leads, prospects and other aspects of your sales and…

View On WordPress

How A Virtual Assistant Can Help With Your CRM

There are a number of ways a Virtual Assistant can help with your CRM. From helping to keep all the data in it correct, standardised and up-to-date to dealing with more back-end issues your Virtual Assistant can handle the fiddly stuff leaving you to handle the business.

Here are 10 ways a Virtual Assistant can help with your CRM

Enter contact details from:

Business cards that you’ve collected…

View On WordPress

Why Should I Use A CRM?

My clients often ask, “why should I use a CRM?” And it’s a good question, because a CRM can do so many things, it’s important to find one that does the things that are important to you. If you’re not sure what you need, here are a few of the things a CRM can do:

A CRM can store client information

In its most basic form, a CRM can be used to store the contact details for your clients. You can…

View On WordPress

Trending Blogs

Recently Viewed Blogs

Sharyn Munro Virtual Assistance