Marion Brooke - The final chapter
After 48 years in the Libraries team at Southend-on-Sea Borough Council, Operations Manager Marion Brooke is calling it a day on her working life. We sat down with Marion to hear her story and to find out what her plans are for retirement.
Could you tell us a little bit about yourself and how you came to work in the Libraries team?
I was born in Southend-on-Sea in 1954 and as a child I went to Earls Hall Infant and Primary School, and then on to Southend High School for Girls. I left there in the summer of 1970, and firstly intended to be a radiographer, that was my intention when I left school, and so I went for my interview at the hospital, however the man interviewing me said: “I think you would be better suited as a hospital administrator!”
I thought to myself, no I don’t want to work in an office, and then he told me the pay – or the grant to train as a radiographer – which was £4 a week, which just wasn’t going to work for me, it wasn’t going to be enough to survive! I went for lots of different interviews after this, such as the civil service, British Telecom, opticians, solicitors, various sorts of places. I was offered a couple of different positions but I didn’t accept them because I knew I had an interview at the library.
How did it all start in the Libraries team?
The man who interviewed me was Sidney Bridge, Deputy Chief Librarian for the borough. He had been there a long, long time and was a very nice man, and he told me the hours of duty and said that two days a week I would be working until 7pm, and I thought oh I’m not sure about that! He reminded me that working in London I would be getting home around 7pm every day, so having two 7pm finishes a week was rather appealing to me. I wasn’t going to be confined in an office and I had the opportunity to meet other people, which is really what I wanted from my job. I was shown one of the offices for BT during my interview there and it was massive, with people crammed inside, working with their heads down, and I knew that wasn’t going to be for me. So I was offered the job in the library and I took it because it paid me £9 per week! It’s one of those things, I have always loved reading, but when we interview people now, and they say they love reading, we think that isn’t what we want for this job, this job is about people and communicating with others.
I went into it without knowing very much about it, but knowing it would meet my needs in regards to the hours and the pay, and it would also give me the opportunity to meet and speak with new people, which is what I wanted to do. I started off at what is now the central museum, which was the original central library. When I started, everything was paper based and hand-written and the issue system wasn’t computerised until 1973, when a very simple system was introduced. I was there for about three years before we moved to what is now the Beecroft Art Gallery. I started my career at the bottom, making tea and all the other tedious jobs that you sort of accept at 16, telling myself I will work my way to the top here if I can, which I did.
The original Central library, Victoria Avenue
What has been your biggest challenge over the years?
The biggest challenge would be moving the central library into the Forum in 2013, because that was almost five years in the planning and it was a massive task, moving all the books from the library down there and making sure they are put in the right place. I was working closely with my colleague Julie Godfrey, who is still at the Forum, and it was a huge challenge because we had a deadline of 30 September 2013 and come hell or high water, we had to open on that day, and we did, so I think that is the biggest challenge I have faced in my time here.
The Forum, Elmer Approach
Working in the team for so long, you must have a passion for your job. Is this something that has grown over time?
I’ve always liked meeting different people. When I left school I was quite shy and I think having a job in the libraries you have to speak to people and it broke me of that shyness and I wasn’t as scared to talk to people. Over the years I have worked with so many different people, and libraries are like a family, it’s a peculiar thing, it’s not like an office at all and you get to know each other very well. I found everyone to be very kind, supportive and caring people and it’s been a real privilege to work with them all. My enthusiasm and passion for Libraries has grown over the years – they are a vital resource for the community and that has been recognised by the feedback we receive from residents and those people who have volunteered to work with us to keep libraries open.
Would you say the family-feel to the team is part of why you stayed in the team for so long?
Partly, some of that yes, but also because I have been fortunate that things have changed roughly every five years. When I first started I was in the central library as I said, then in-branch for a little while, and then we had a reorganisation in 1978 and libraries were no longer run by Southend Council, but managed by Essex Council instead. This lead to changes; there was a restructure, there were new posts created – one of which was the Senior Library Assistant, which is the post I was appointed to for the central library – and that meant I was running the central library from the operational side of things. We had a new computer system fitted in 1980, and another one five years later, so there has always been challenges and changes happening which has maintained my interest, and because people come and go, it’s not like office work, sitting down for 8 hours a day, in libraries you spend perhaps an hour doing one thing, an hour and half doing another thing, so mixed in with meeting lots of new people, it’s been a very interesting job where I have learnt a lot of things I didn’t expect to learn.
Inside the original Central library, Victoria Avenue
You have also been in charge of the Museums team for the last four years, which brought their own sets of challenges?
Yes and I think you tend to sometimes forget about these things because it is part and parcel of my job role and my work load nearly doubled. In 2011 I took over responsibility for branch libraries not just the central library, in 2014 my role included the museums too, so I have been used to taking on more and more, but that is what has made it interesting, that has what has made me stay, the challenges and constant changes.
What has been your standout achievement in your time working for the council?
It probably is the Forum because it is the biggest single piece of work. There have been a lot of things over the years when I think back, perhaps refurbishing the central library in 2000 which meant planning how to move every single book, around 100,000, on the 2nd floor, and near-on 35,000, from one floor to another and keeping them in order which isn’t quite as easy as it sounds! So I would say yes, those two things would be my stand-out achievements.
Marion Brooke and Angela Breakey at the opening of the Forum
What are your plans after retirement?
No plans really, I want to take some time to chill out and relax because it has been quite exhausting these last 6 – 9 months really because I have been acting group manager and carrying out my substantive role as operations manager as well, so the work load has been quite heavy. It has been demanding, but interesting, so I wouldn’t say it has been a problem, I have actually enjoyed it but it has worn me down! I might get myself a dog! I plan on doing lots of walking to keep my fitness up so getting a dog will make me walk! I am just going to see how it all goes really, lots of people have said to me about doing voluntary work, and no, I have done 48 years at work, I want a break and I want some me-time so that is exactly what I will be doing!
Do you have a final message?
The council has been a fantastic employer, they really look after their staff. You may not feel it, but when the chips are down they really do support you. The Libraries and Museums staff, they are truly amazing, I have learnt a lot about museums since I have been responsible for them, which has been the last four years. I think that is the thing about libraries and museums, people seem to think of them as being sort of fusty, boring, quiet places and they’re not, they’re really lively and vibrant, so I think the final message would be that it has been a real privilege to work with them and lead them for the last 9 months and I really do wish them every success in the future and I am sure they will do really well, they are great people.
Marion at the STARS awards
We would like to thank Marion for her years of hard-work and dedication to not only the council, but to the Southend community. We wish you her all the best for the future and hope she enjoys a well-deserved rest. Thank you, Marion.