Oh my god. Okay. Technology rant incoming.
So I sell beds. I get deals on stuff like mattresses and adjustable bases. The adjustable vibrates which helps me fall asleep and tips the head and feet up for comfort. I got us a Tempurpedic Ergo Smart Base for the new king size bed. I have an eight year old Ergo Premier that’s in the guest room now and has never had any problems. It is far and away better than the current model we just got.
The new one has a bunch of features like monitoring your sleeping and we’re told to pitch the app that comes with it. Now my beef is we tell customers that they can use their phone as the remote if they want. But the only way to do that is to get the app and agree to let Tempurpedic have all your data, much of which relate to medical conditions? Hated that.
But then I started snoring. And one of the features that’s only on the app is an automatic response to snoring. It’ll vibrate you to have you turn over or elevate the bed more. For my beloved wife I wanted to activate the snore response. So I joined the fucking app. It requires your height and weight. I told it I was seven feet tall and weighed one pound cause fuck their data.
Then I set up the app. It requires an internet connection. Because I don’t want that fucker beaconing my data that I was forced to sign up for I tethered my phone and had it connect to that. Once setup was done I disconnected it.
It ceases to function without WiFi. A basic thing that is programmed in the base itself will not activate without WiFi. I’m fuming. Tried to hook it up to actual WiFi and this fucking thing won’t connect to the non-hotspot WiFi at all. Their help page just talks about getting a better router.
Livid doesn’t come close to covering my feelings about this shit. I’m emailing support but I am gonna fully stop recommending their product on this basis.











