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Inflexibility
“We bend over backwards for our Clients, but never forwards.” That is what you hope an auditor would say to a client who plays truant. But recent corporate scandals suggest otherwise.
Positive inflexibility is the lifeblood of a service business. There are Clients who will always ask for the borderline unethical. Remember, if it makes you uncomfortable, don’t do it. There are no purple crosses in…
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Golf.
Golf is the best and the worst of all four-letter words. Golf, is good. It employs thousands of people who work on the sprawling lawns called fairways, and the ultra-delicate putting greens that require extraordinary skill to maintain.
Golf clubs employ thousands more who work as cooks and waiters at the club house.
Huge housing estates are built around golf courses, creating large economic value…
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