Boston Brewin Coffee Company
45 Bromfield St, Boston, MA 02108
Our Experience:
We approach a very small window that says “Boston Brewin Company” and almost instantly feel at home. This coffee shop is all about making people feel comfortable and to make the customers feel like family. Because of this, there is an extremely high amount of customer loyalty. As we ask the employee taking our order the favorite drink (caramel latte), a woman comes into the small shop. The employee knows her by name and starts having a conversation with her just as friends or family would. We took some time to talk to the woman and her experiences with Boston Brewin Company.
She told us that the employees really care a lot about their customers and the owner of the shop cares even more. The company does a lot for charity, the woman said, and the owner is very selfless. The owner trains the employees so that they too can eventually own a successful shop themselves. There were many items on the menu and it all sounded amazing, their fresh made breakfast sandwiches, specialty lattes, and even a classic cup of joe is amazing, according to the woman we talked to.