@tommartino @clarkhoward Help! When doing warranty work including the hinge/display on my #lenovo #IdeaPad #U530, @SquareTrade installed a new display that had debris between the display and the glass. In addition, they sent it back to me with the defective touchpad unrepaired, a loose bezel, plus blue screen hardware errors. . Documented all, sent it back under a new approved claim. They replaced the display with one with even more stuff under the glass (see my earlier Instagram post). I wrote them and included photos and video. . This screenshot is what they replied to me today. They're saying it is cosmetic, yet THEY are the cause! This is not right. I should not have to just ignore this. I do photo and video editing, plus layout and design. I got a top end laptop with a great display for a reason. They need to do right by me here. . #squaretrade #warranty #consumerist #consumerreports #badservice #clarkhoward #customernoservice #tommartino (at SquareTrade)