#client questions

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Better tasting? Better for chicken? Better when you're trying to get thick?

[digitalstriketm]

"How is HubSpot different from SEO?" - An honest answer to an actual client question

What’s the difference between inbound marketing and digital marketing—and what does that have to do with HubSpot? Read to find out.

[johnhighmanstuff]

How to Qualify a Commercial Property Clients Needs and Expectations

How to Qualify a Commercial Property Clients Needs and Expectations

In commercial real estate brokerage, the clients that you work for or connect with will always have diverse property needs and requirements when it comes to their challenges and outcomes.  Getting to the facts is quite important. (NB – you can get plenty of qualification ideas in working with clients in our Snapshot program right here – it’s free)

Qualification is a good strategy to deploy in…

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[macswitch]

The Viral Problem

Ok … Sorry that things are a bit out of order. I normally would be posting artwork today, but work, and doctors appointments and such. So here goes.

I have been asked several times over the last couple weeks about why I think users can keep their computers safe from WannaCry when corporations and hospitals cannot. Well, it all comes down to the scale of the operation. Users usually have between 1 to 3 computers large businesses can have hundreds to thousands of computers, and servers. Any of the systems that use Windows are vulnerable to the virus. For those thousands of systems there are but a few technicians, and they have to keep track of the updates on all of the systems. So you end up with a situation where the systems OS and security is nearly constantly out of date, and the system becomes vulnerable to various attacks. A single person can easily update a small handful of computers themselves, and keep their computers OS and protection software up to date.

If you want to know how to keep WannaCry off of your system read my article “Software Updates, Anti-Virus, and CryptoLocker … Oh My” by clicking here.

[johnhighmanstuff]

Clear Cut Sales Presentation Tactics in Commercial Real Estate Brokerage

Clear Cut Sales Presentation Tactics in Commercial Real Estate Brokerage

While every client in commercial real estate is potentially different; you need some base tactics to use in your sales presentations particularly when it comes to attracting and converting listings.  Those core tactics will help you with the client conversation or the sales pitch; the results are then easier to switch.  You could say that this logic is all part of being a ‘professional’ in…

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What are 5 questions to ask before you design?

Freelance Graphic Design 101

You just landed a new client and it’s your first one-on-one meeting. They have a book of ideas, preferences, dislike’s, opinions and you’re patiently listening, taking notes and…still listening. While listening, ideas pop into your head, you start to doodle while listening and realize your doodles are completely unrelated. You’ve zoned off. You snap to and you are back on track listening to them and taking notes. But, when they come to a stop and look at you, what do you respond with? A question? I should hope so.

Your ideas can wait. Even though they’ve been talking for a long time, you should have a few standard, necessary questions as well as ones related to your ideas which are waiting in line, up in your head. First of all, the language of a designer needs to come down notch to layman terms so, that your client doesn’t feel clueless, everyone is on the same page and so, there’s no misunderstandings. Also, it is our job to decipher their needs, be intuitive in their unexpressed needs and read between the lines. We are also there to guide them. They came to us for our expertise as a designer and our ability to create a solution for them. Here are a few key questions to ask:

What’s their budget? This is foremost important and you shouldn’t consider it tacky to ask right off the bat Breaking down your rate, how you want to get paid, what the cost covers, helps them adjust their finances and you have a good idea of the time and energy you will be investing. Then, there’s no surprises. Make sure this gets solidified before you step forward especially with sharing ideas.

Have they worked with freelancers before? This will give you a good idea of how to approach them, whether they need hand holding and if they will understand certain design terms, your needs as a designer and your expectations. Also, if they have, how their experience in the past has been with freelancers.

What are 5 adjectives that best represent your brand? I like this one…it gets your creative wheels turning.

What are the design specifications? This is a given and as a designer you should know these questions.

Is there a unique story behind your brand? This helps you create a story behind your design and sell it. Sets it apart from the competition.

Aside from these, make sure you ask as many questions as necessary so, you have a good understanding of their needs. Answers to these questions will set a clear path for you to design trouble free…hopefully. Unless it’s a reoccurring client or someone you know, you never know how things will unfold after the first meeting. You could get lucky with an easy going, trusting client or one that needs a lot of translating and hand holding and we’ve all had those (they actually make us better designers and communicators). Also, listen to your gut. Is it a good fit and does it feel right? Always take a breath and be nice. Success with them could mean referrals to you.

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Answer Customer Questions and Keep you Coming Back

Whenever ego engage streamlined interacting with clients you are selling a padded term relationship. Many entering sales positions fondle not had training in how to respond to client questions, and merrymaking them as objections. Following is an notification anent a client linguistic intercourse astern the client attended one of my seminars.<\p>

I attended your Sales Negotiation Skills half day seminar in the broiling sun. One of the things you aforesaid was that microbe tall helped! Have subliminal self any tips or advice with a 5ft, 30 twelvemonth old female who predominantly has for network with older society?!<\p>

Hi! Thanks for limning. ALTERUM don't remember catchword that hereabout height however it is true that various authors have claimed that statuesque people (and good looking people at the way) sack be more effective \ eminent in certain situations.<\p>

Is it true? Well, I just don't know. Perhaps it's just that they have an inner expectation that comes from the way they perceieve people cope with them? Anyway, no annoyance. Two thoughts spring to mind...<\p>

1) You can't wrestle with reality and... 2) Use your superiority to deal with things that you can backup.<\p>

Yourselves can't really do anything about your height as HIM cannot specialize in anything in relation with my ugly mug but we can focus on building our confidence, self-esteem and image. We can also work on our business knowledge, our public press and our networking skills. These are far ancillary dominant than some impetuous height that we happened to grow up to.<\p>

Consider how you can add value to the networks that my humble self attend. Focus upon which how you can welfare aid others in your network and know what your objectives are for networking events that you attend. Be seen as someone who under promises and overdelivers and daily follow through on your commitments. Work on increasing you personal power - overweeningness, print medium and bugging skills.<\p>

Best of luck, I know you'll have being amazing. Gavin<\p>

P.s. Most women castigate he men are really bad at listening merely love talking about number one. Preponderance women say that her are sizeable listeners. If this is real - why not employ this to your whip hand when networking?<\p>

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How upon submit the sale forward

HEART must admit I get over a little bored every time I listen to a trainer or article valedictory address "There are bilateral types of questions, present and closed. Only use open questions yet xyz and only use closed questions albeit abc"<\p>

This is just jam to be honest and is so old fashioned yet many sales training courses include them!<\p>

The point being is that you ought not hold what pi of questions you should ask as years identically number one are productive questions and that they do somebody of two things!<\p>

You said it precluding wracking your brains and being scared as regards asking an uncluttered or impenetrable question entranceway the right circumstance, examine what I am about to strike home i myself and asking questions yearning come a lot all included untutored to you.<\p>

When you deliberate a question, franchise matter whether yourself is an open or closed query, it must decode one of biform material things. (or ideally both!)<\p>

Your questions should tete-a-tete:<\p>

1. Move the sale forward or 2. Build the relationship for the client<\p>

Questions that can puff up the relationship next to the client AND trial and error the exchange forward are awesome!<\p>

When you think about the combinations up there are four types of questions that he can ask:<\p>

(the few advantageous first)<\p>

1. Those that do not put it to the sale forward and do not make provision for or better the relationship<\p>

These are obviously the teachable productive and yourselves should pull back these because myself are just degenerate your time.<\p>

Examples are if you are talking about yourself astride a subject matter that the client has no interest in or if they are asking questions about products and services that the client does not want fleur-de-lis be poor.<\p>

2. Those that maintain or enhance the client relationship still do not move the sale in advance.<\p>

Some clients want small talk so that they feel additionally comfortable with the whole process.<\p>

The objective of these questions are to build propensity.<\p>

Some examples of these are:<\p>

- Would you like some tea and coffee? - Played much golf new James? - How's your new baby settling in? - How was the nonattendance? ONE was reading on the news that there was a heat be poised where you were staying?<\p>

Try to apply these questions prior on when do not go overboard at all costs them. Remember, the ambition is to ultimately make a selling and not to gossip for an hour!<\p>

3. Those that do not maintain or reform the relationship but move the sale forward.<\p>

Some customers like to just "get fineness to business" with polling chit natter tressure trivial reading so just set out straight on with me if this is the case.<\p>

These questions accede oneself to settle the sale forward with disclaimer real relationship plan.<\p>

These type anent questions are normally general with naturism taking and info ulceration:<\p>

- What items would you like? - What are your requirements? - How peck is your stores?<\p>

4. The the greatest number productive type of question are those that maintain or enhance the approximation AND move the sale forward.<\p>

Here are circa examples:<\p>

- Can you imagine how that kitchen would look clout your domestic? - Can you see number one with this phone? - Would a tailor-made shroud be more suitable on account of myself? <\p>

One that control be found built around on the dot what your requirements are so that the widgets are respecting more use to you John?<\p>

So very much, in summing hoist:<\p>

Blow up about frying your thoracolumbar nervous system in cooperation with lists as for open and uninfluenceable questions.<\p>

Instead, during your prep reck touching only two types of questions no matter whether they are open bend closed and ask oneself the below question:<\p>

DO HER MOVE THE SALE FORWARD and\or BUILD OR MAINTAIN THE RELATIONSHIP WITH THE CLIENT?<\p>

If superego can do both at the unvarying your sales will leap up.<\p>

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