#cobbemc

[fortunatelycraftytimemachine]

Silky... #grandpaspipes #cobbemc #goatsofinstagram #bealestreet #frogmortonscellar (at Beale Street - Memphis) https://www.instagram.com/p/B1KkLryAPsd/?igshid=1gu73x0v4u80l

[divaness28]

Last night @cobbemc had a Personal Safety Seminar. It was a great presentation and they gave us the second and third items. I am not sure what the third things is but I know it lights up. #cobbemc #safetyseminar #gifts #goodies (at Cobb Electric Membership Corp) https://www.instagram.com/p/BpHf4ValJfz/?utm_source=ig_tumblr_share&igshid=icqk6ifvkq6u

[toniadbenas]

The power truly comes when you use the knowledge that you have, especially when it comes to your community. Being aware of what is happening around you and toward you is vital information that you need to know. No longer can you just go through the motions unaware. Be active. Be involved. Be committed. Be the agent of change and/or join a movement directed toward change. If you are a member OWNER of a co-op like #CobbEMC, you have benefits and a voice. Attend monthly and annual meetings and let your voice be heard. Get in the discussion on your utilities and how they are governed. Learn what being "energy efficient" is, and how you can benefit from it. It's your community. Take care of it. #ToniaDBenas #KnowYourWorth #KnowledgeIsPower

[eyeoftheseer]

A Letter to CobbEMC

To Whom It May Concern: It came to my attention this week that my monthly service bill was being rounded up to the nearest dollar with the excess monies going to local non-profit organizations. I was told by customer service today that this practice started in February and that notices went out with our bills. Regardless of the notification, I did not authorize this excess in my payment to go to non-profits that I am unfamiliar with. Unless you can furnish such authorization where I signed to agree to give extra money to you to be distributed to said organizations, I am requesting a refund on my account in the full total of the excess going back to when this started. A proper way to have handled this would have been to send out notices asking customers to opt in, but the fact that you decided to automatically make the deduction tells me that you anticipated people not noticing the policy change and that you could collect more money this way. This is unethical and very disrespectful to your customers. If you, as a company, wish to donate money to local non-profits of YOUR choice, go ahead and do so on YOUR own profits, not your customer’s! Anyway, I expect a full refund. Please contact me ASAP about this matter.

Sincerely,

Bryan Ouellette

UPDATE 07/14/1973: Cobb EMC contacted me and refunded the full amount requested.