ENGL 4740 COMPUTER APPLICATIONS IN LANGUAGE STUDIES
CMC RESEARCH PAPER
Title: An Analysis of Negotiation of Meaning in Twitter Interactions
Social networking sites have become the most used communication tool and have shown an increased growth for the past decade. A prime example of this growth is a micro-blogging service, Twitter. Twitter, which was created in 2006 and was launched in the same year has become one of the most popular microblogging services. In just a few years, it has over 200 million users and produces 110 million tweets (i.e., 140-character text messages) every day (Lin, Han, Ramsay & Fang, 2012).
However, recently, the text limit has been upgraded which enables Twitter users to “tweet” up to 280 characters. This microblogging site allows users to write short messages and upload them to be viewed by their online friends, known as followers, in real time. Compared to traditional blogging, microblogging focusing more on speed and conciseness, allows users to update on things happening “right now” (Lin, Han, Ramsay & Fang, 2012). Based on several studies done, microblogs users mainly use social media as a tool to describe their daily routines, voicing out their everyday thoughts, feelings, carrying out conversations, reporting news, and sharing information.
There is some research that has been done on Twitter concerning many aspects of life. Some of the aspects are the usage, the positive and negative effects, personality traits, relational factors, politics-cross ideology and many more.
To explore more on Twitter in relation to computer-mediated communication, we focus our study on the negotiation of meaning happening in the interaction between Twitter users. The purpose is to find out the pattern of negotiation of meaning among the Twitter users. It is also to find out whether there is a clear understanding of meaning among Twitter users.
Description of Framework for Analysis
The framework for analysis will be on the negotiation of meaning which it can be defined as an approach or a process of a speaker to achieve a clear understanding on the interactions with other speakers. Based on Patterson and Trabaldo (2006) taxonomies that have been developed and adopted by them, there are 10 types of negotiation of meaning for coding purposes. The taxonomies that can be applied on the interaction data are confirmation check, clarification request, vocabulary request, comprehensive check, reply confirmation, reply clarification, reply vocabulary, reply comprehension, elaboration and lastly correction or self-correction. Three categories were then added by Akayoglu and Altun (2009) which are confirmation, elaboration request and reply elaboration to facilitate in understanding discourse clearly.
Throughout this research, two research questions were stated as follows:
What are the types of negotiation of meaning that emerge in Twitter interactions?
Which types of negotiation of meaning dominate the most in Twitter interactions?
Description of Corpus/Data
We have taken a corpus from the fourth most used social media in the world which is Twitter. As we were assigned to analyze a corpus that has at least 1000 words, we decided to use a thread from @aqileizzat Twitter status update which contains 1788 words. The corpus taken was written in both English and Malay. It was uploaded on 28th October 2017 and has gained almost 10,000 retweets and 6,000 likes from Twitter users. As the problem on Lesbian Gay Bisexual and Transgender (LGBT) is getting rampant all over the world, @aqileizzat voiced out his opinion by posting a status “why orang Islam still nak support LGBT when it's clearly contradict with your own faith Haram tetap Haram no matter what your reasoning is”.
Within a day, this Twitter status alone has attracted many responses from other Twitter users which both criticizing and praising his tweet. Based on this tweet, we have taken responses from 52 Twitter users. This two-way conversation consists numbers of questions, clarifications as well as exclamations which enable us to analyze it using Patterson and Trabaldo theory on negotiation on meaning.
This study is designed to contribute to the understanding of negotiation of meaning in Twitter interactions as users are using Twitter on-the-go and continuously. Thus, they can never neglect the use of negotiation of meaning through the interaction via Twitter and both of them are inseparable. Based on this theory by Patterson and Trabaldo, this study provides an insight for the future researchers upon conducting a research on any type of computer-mediated communication.
Students, as well as teachers, are the most likely users of this mode of computer-mediated communication (CMC). Therefore, pedagogically, in analyzing negotiation of meaning through Twitter interactions, it can be conducive to both students and teachers whose studying in this area of linguistics. Discussion can be held on Twitter when teachers tweet a discussion related to the subject being taught. Since students nowadays are very much engaging with Twitter, they are most likely will be interested to join discussions on Twitter.
Findings (Answers to the Research Questions)
Based on the first research question, we have found 8 types of negotiation of meaning which are clarification request, confirmation, correction, elaboration, reply clarification, reply confirmation, reply vocabulary and vocabulary request.
Meanwhile, the types of negotiation of meaning that dominates the most in Twitter interactions are clarification request and elaboration. The frequencies of each type are 24 and 15 respectively.
Based on our findings, it has been stated that clarification request is the most type of negotiation of meaning that is being used by the Twitter users. According to Patterson and Trabaldo, clarification request is used to ask for clarification from the given statement of a speaker. It shows that the understanding of meaning in a two-way communication can be achieved with this type of negotiation of meaning.
Apart from that, ‘elaboration’, being the second frequent type of negotiation of meaning being used in the analyzed corpus, also contributes to the understanding of the meaning of interaction between Twitter users. Elaboration is used by a speaker to elaborate his or her previous statement, either he or she is being asked or not being asked by other users.
The other types of negotiation of meaning also help in achieving the understanding of meaning in Twitter interaction. For instance, the use of correction helps the users to correct their statements, vocabularies or spelling. Other types of negotiation of meaning that has been mentioned in our findings also contribute to the continuous discussion, as well as helping in the understanding of meaning among Twitter users.
In parallel to our framework, when there is interaction, there is a negotiation of meaning. The communication among Twitter users will be meaningless without the negotiation of meaning, as it is the tool for the meaning to be understood. Without negotiation of meaning, the message that is trying to be portrayed by a speaker might be misinterpreted or worse yet, the meaning is unable to be portrayed.
Qiu, L., Lin, H., Ramsay, J. and Yang, F. (2012). You are what you tweet: Personality expression and perception on Twitter. Journal of Research in Personality, [online] 46(6), pp.710-718. Available at: http://www.sciencedirect.com/science/article/pii/S009265661200133X.
Junco, R., Heiberger, G., and Loken, E. (2010). The effect of Twitter on college student engagement and grades. Journal of Computer Assisted Learning, [online] 27(2), pp.119-132. Available at: http://onlinelibrary.wiley.com/doi/10.1111/j.1365-2729.2010.00387.x/abstract.
Liang, H. and Fu, K. (2016). Information Overload, Similarity, and Redundancy: Unsubscribing Information Sources on Twitter. Journal of Computer-Mediated Communication, [online] 22(1), pp.1-17. Available at: http://onlinelibrary.wiley.com/doi/10.1111/jcc4.12178/epdf.
Himelboim, I., McCreery, S. and Smith, M. (2013). Birds of a Feather Tweet Together: Integrating Network and Content Analyses to Examine Cross-Ideology Exposure on Twitter. Journal of Computer-Mediated Communication, [online] 18(2), pp.40-60. Available at: http://onlinelibrary.wiley.com/doi/10.1111/jcc4.12001/full.
Samani, E., Nordin, N., Mukundan, J. and Samad, A. (2015). Patterns of Negotiation of Meaning in English as Second Language Learners’ Interactions. Advances in Language and Literary Studies, [online] 6(1). Available at: http://www.journals.aiac.org.au/index.php/alls/article/view/607/535.
Marriott, R. and Torres, P. (2009). Handbook of research on e-learning methodologies for language acquisition. Hershey: Information Science Reference.
Hong, L., Convertino, G. and Chi, E. (2011). Language Matters in Twitter: A Large Scale Study. Proceedings of the Fifth International AAAI Conference on Weblogs and Social Media. [online] Available at: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.309.5773&rep=rep1&type=pdf [Accessed 12 Nov. 2017].