“i need to speak to the hotel manager.” cassandra spoke, anger filling her words. she hated to be that person, but with an important business meeting in town — the last thing she wanted to hear was that there wasn’t a room booked under her name. this was the cherry on top of a horrible day. her flight was delayed, lyft delayed and now this.
she pulled her bank transactions up on her phone, showing the proof that she’d paid for a room for a week’s stay. thankful when the manager finally showed up. “hi.” she began, before explaining the situation to him. then it hit her. the hotel on her transactions list had a similar name, and she realized she had booked the wrong one, not to mention it was in a different city. she suddenly felt frozen, disgusted with herself by being so rude to the desk clerk, but it was too late. “i am, so so sorry.” she spoke to clerk, before turning to the hotel manager. “i’m sorry for wasting your time.” she blamed her lack of sleep for the unfortunate mixup, wanting the ground to swallow her whole.